"I've been a client of Monaco Spa for about 10 years and have tried a variety of treatments and…read moreprocedures over that time. I couldn't imagine going anywhere else--I've always been extremely satisfied with the results. The entire team is friendly, welcoming, and highly professional. Jen, in particular, is an outstanding professional who consistently goes above and beyond. I highly recommend Monaco Spa."

The owner attempted to offer me 20iu of botox in exchange for not posting this review (emails…read moreattached in photos) I declined based on principle with how poorly they treated me. Details below: I purchased a package of filler and botox in 2020. I have spent thousands of dollars at this business over the course of 3 years. The under eye filler left me with permanent bumps (as shown in pic) where the cannula was inserted, under both eyes. I had one removed elsewhere, and the other was removed at Monaco Medical Aesthetics using a disolvent during a botox appointment.  (More on this later) Due to the issue of bumps from filler, I had not used the remainder of my filler package. On July 9th of 2023 at a Botox appointment, I explained to my injection nurse Tiffany if it was possible to have the remainder of the filler exchanged for botox. I explained that I can't utilize the filler because it caused permanent bumps last time. She mentioned this to the front desk employee. Front desk said she'd ask the manager and get back to me the next day. Approximately a week and a half later, after not receiving a phone back, I gave them a call to follow up. Re-explained the situation and was told to expect a phone call from the manager within an hour with an answer. 2 hours later, no call. I followed up, and was told they will not do the exchange and the manager was refusing to speak with me. "Its policy", I was told. I explained to the front desk that if the manager is refusing the exchange and won't even speak to me, then I will not be returning, as they clearly dont value me as a customer, and will be leaving a detailed review with pictures. Suddenly, after mentioning a negative review with pictures, the manager is willing to speak. I imagined, the manager has come to her senses, and would happily exchange the equal value of filler for botox after hearing about the bumps forming under my eyes from their services, and wanting to keep a customer happy and returning. Wrong. I explained the situation again to the manager. She told me she will not exchange the equal value of the filler for botox as per policy (policy against using common sense?). She questioned me thoroughly in regards to the bumps and told me Monaco has zero documentation in regards to using disolvent on my facial bump. I explained that the nurse injector must have forgot to document it. She explained that their nurses are professional, don't make mistakes, etc, and called me a liar. The conversation took an odd detour when she explained that because I bought the filler as part of a promotional package, I would actually owe $ if she did the exchange. And explained this using some of the most brain dead mathematics I've ever heard. According to her, the filler cost was normally 450$(approx) but my promotional cost was 125$, and I would owe them 325$. I was almost speechless at her grasp of reality. I explained if paid 125$ for the filler, then the exchange would be for 125$ worth of botox at normal pricing. She was incredibly rude and condescending. I told her she is mistaken. The nurse 100% used disolvent on my bump, and clearly forgot to document it in her report. Re-explained grade 4 math and informed her that I would be including this discussion in my review and ended the phone call. I then received a phone call from the clinic director. She informed me that she would be willing to exchange the filler for botox, but only in exchange for signing legal documentation protecting them legally and bad reviews. I informed her that under normal circumstances (had all this trouble not taken place) had they just obliged the exchange I would have never made a negative review. Now that we are past "normal circumstances" and their requiring signing of legal documents, the exchange is no longer satisfactory. They have long lost my goodwill due to their bad faith approach to this. I requested the exchange aswell as 20iu botox for my signature on their legal document. They declined.

Been seeing Richard monthly for a number of years for massage to help ease neck and back problems…read more He is always professional & listens to your needs. The spa is well maintained, peaceful with subdued lighting & nature music playing throughout. Convenient hours and location near highways and plenty of parking. Offer direct billing through insurance. Would highly recommend!

From the owner: Full service medical aesthetics, Registered massage therapy, acupunctureread more

"WARNING" Anyone considering to use this company for laser hair removal please be careful! We have…read morehad a poor experience with this hair removal service. 15 sessions and hair still growing back. We suggest you find another clinic. We would hate to see anyone else go through this terrible experience. There is not enough time or space to share our disappointment in this company and we hope by sharing this review, we will be able to stop someone else from going through the same ordeal.

From the owner: Ancaster Laser Medispa is Ancaster's choice for hair removal and medical-spa services in the…read moregreater Hamilton area! We use the latest anti-aging therapies to rejuvenate our clients' skin. We are the only clinic in the Hamilton area currently offering Ultherapy and Halo anti-aging therapies. Our other services include Z Wave cellulite therapy, Forever Young BBL, MicroLaserPeel, and Isolaz acne treatments.

excellent laser services, very professional staff. I did Laser Resurfacing there my skin is…read moreglowing. very good results and very good prices

I absolutely live going to New Age Clinic. I am having laser hair removal done with great results…read more I also had Botox done and Fillers with amazing results. Great laser equipments, very good prices and great customer service. Highly recommended!

I have been to Nie Spa about 3 times now and I am very impressed by their cleanliness and…read moreprofessionalism. They use great organic products too! I would definitely recommend anyone to visit.

From the owner: Step into award-winning Nie Spa, and out of the busy, stressful demanding world of your every day…read more Soothing sounds and aromas envelop you as you enter. The nurturing touch of healing hands will relax your body, rejuvenate your mind and energize your spirit. The experienced and knowledgeable Nie Spa team strive to make your visit the ultimate in relaxation and pampering. As a full service day spa, treatments include traditional spa services for both men and women, medical esthetics, Signature services such as Hot Stone Therapy, Bridal packages, Prom and Formal packages, 'Girls' Night Out' and other personalized spa parties, which include the use of a private room. Try our new RF (Radio Frequency) Skin Tighenting Treatments and RF Body Contouring! RF is a non-invasive, non-ablative, non-laser treatment and is suitable for all ethnicities and anyone seeking a tighter and firmer skin appearance, both on the face and body. It helps to reduce fat and cellulite and also treats skin imperfections such as fine lines, wrinkles, acne scars and acne. You won't be disappointed! Trying to look glamorous for an upcoming event or party? We also specialize in brown and lash enhancements, including tinting and extensions. We'd love to take you on a tour of our facility and answer any further questions you might have on how we can best suit your needs... call us today to set up a no obligation appointment!

Vogue Laser Skincare specializes in Laser Hair Removal, Laser Inch Loss and other Medical…read moreTreatments. Our newest technology is the I-Lipo, the latest solution for achieving inch loss. We are proud to be one of the first clinics to offer non-surgical liposuction, I-lipo, in Hamilton area. I-Lipo is the latest solution for achieving Inch Loss, representing the most innovative treatment available on the market. This incredible technology is the ultimate way to achieve immediate inch loss without having to resort to surgery. I-Lipo is completely pain free and, unlike traditional liposuction, involves no downtime.