i pretty much made a yelp account for these guys... i cannot say enough how amazing their service was.
my situation in a nutshell: food got stuck in the pipes after going down the garbage disposal (sardines of all things). i thought i could remove the piping myself & clean it out, but i ended up snapping something between the wall & the sink piping. i thought i was screwed.
i called up everybody i could think of - i needed this fixed quickly due to a busy schedule. mike diamond wanted to charge me just to come out & tell me what they'd charge me. no thanks.
i found out that angie's list charged just to give me suggestions of who to call. no thanks.
finally used homeadvisor.com - got 3 free top suggestions. called each around 4:30pm on a monday; i was getting ready to bite the proverbial bullet.
the other two returned my calls days later... it took THESE guys 10 minutes. frank had an appointment early the next morning, but he was able to push it back & visit me even earlier. when he arrived (on time), he took a look at it, found the problem (a rusted & broken connector), took it out, replaced it, replaced my sink piping (because it was installed in a highly unmanageable way) & charged me a little bit more than mike's diamond's consultation fee... and all under an hr. i was floored.
TL;DR great service, great pricing, great people... if you choose anybody other than these guys, you're wasting your time. read more