The guys there are very polite but.... I brought a working…read moreIPAD in for a new battery which I felt was loosing charge faster than it should and since I was going on a long trip I wanted in to be 100%-again this was both working and charging. After 3 plus weeks (first battery was lost..humm) I receive it back and it was not charging now at all-great huh Brought it back and was informed I need another $190 to repair the charging port...u got to be kidding SO now I am out an IPAD and had to replace it for another $700 Great huh These guy screwed it up and of course it was not their fault PASS ON GOING HERE PEOPLE

Alex was great!! My battery wouldn't charge. He cleaned out the charging port and showed me how to…read morechange a few settings on my phone and that was it. It was fixed! He didn't charge me a dime. He could've changed and charged me for a new battery, but he didn't. I appreciate the integrity! THANK YOU!!!

SRQ fix it did a great job on my sons bed . He built the bed straight from the box. He responded…read moreright away on text very easy to communicate. He was there within a few hours on the same day. Price was extremely reasonable! Highly recommend!

Gary has come to my house twice and he is very personable, he didn't gouge me price wise, and very…read moretrustworthy. I found his work to be very good.

Impressed with the service, the repair on my son's computer was not only done in a timely manner,…read morebut they charged less than the estimate. It's nice to see a company thats OS includes integrity!

I woke up the very morning after Christmas Day (to start my work-day) to find my 2-year old desktop…read morecomputer slowly dying. No-matter what I did, it would not work properly. (I am not new to computers so I realized I was in big trouble.) So, in a virtual panic - no let me be honest - a full-fledged complete panic!. I typed-in (on my iPad) a quick Google search 'Computer Repair Near Me'. One of the first listings was this company, COMPUTER SAVVY on Lockwood Ridge Road. Expecting them to be closed for the holiday, I was VERY impressed that the Owner answered his cell phone. Yes, they were closed for the day, but he wanted to make sure that panicky people like me could survive the day with at least some response from a computer expert. I truly appreciated that, and my heart-rate started to immediately go down. He immediately started to help me, while on his holiday. He recommended that I try to back-up as much of my computer would allow (to an external hard-drive that you plug into your computer), then to bring my computer to his office the next morning, so that I could get in-line for review and possible repair. So, I raced to Best Buy and bought and external Hard-drive, to get as much backed-up as possible. Because my computer was in such bad shape, however, I didn't get very far. Now I must admit, I am not a very trusting person. Especially since this big black box (my computer) contains my ENTIRE LIFE and WORK in it, was very scary to hand over to a group of complete strangers. But I had to muster-up some quick faith solely, based on my first call with the Owner. Also, their web-site looked like they are computer experts, so that also inspired confidence. HOWEVER, little did I know then, that I didn't have to worry at all. The first person that greeted me the next morning was Mary, a friendly and professional computer tech who asked all of the right questions, carefully documented what I was bringing her, and discussed how much it would be to check my computer & hard-drive, and the price for doing all of that was very fair. I waited to hear back (on pins and needles) and the news was bad. My hard-drive had been slowly dying for a LONG time, I was unaware. I always had some minor issues with this computer, for a long time, but I chalked it up to nothing in life being perfect, but now I know there was a really serious problem that was getting worse over time, and I now put the pieces together it makes sense. Small glitches that should have not been happening all this time. So, then I go back to the shop to discuss with the Owner the best course of action. He was refreshingly honest and knowledgeable. He offered me two different ways to go to fix my problem, but I was again very impressed that he made every effort to come up with a solution to fix my computer that would satisfy BOTH maximizing the function of my computer, as well as minimizing the cost of the repair/solution. To be honest, I had recently hit a big rough spot economically, so he will never know just how much I appreciate his thinking about the economics factor, not just the technical side of it. THANK YOU endlessly for that. In that same meeting, we agreed to go with one of the suggested repair options, and I then met another computer tech named Darryl. Darryl would be re-building and fixing my computer (all hard-drive issues). I quickly discovered that Darryl is AMAZING also, polite, professional and truly cared about my computer issues. Darryl worked with me on every detail, and within a reasonable period of time, my computer was up and running, and even better than before! Meanwhile, Mary, bless her heart, worked hard in the back-ground trying every possible method of getting as many files off of my dying hard-drive that she could. Luckily I had Carbonite, but because my hard-drive was dying, not all of the files made it to Carbonite, so it was critical to still try to get them off of the broken hard-drive if possible. She has been great, working on that. Oh, this is also very important: After the computer was repaired, we needed to re-install some complicated design-software that I use for all of my work. We had some weird unexpected issues with my software not wanting to work with the new hardware set-up, but Darryl quickly worked out some excellent solutions so that everything now works like a dream! My entire computer system even BETTER than before, on ALL levels!!! Needless to day, I am INCREDIBLY HAPPY with the service and prices I received from COMPUTER SAVVY! They were really busy (which says a lot), and yet they took care of me promptly and expertly. This un-trusting person actual has found a service business that I can completely trust! How rare is that? Thank you to everyone at Computer Savvy for your outstanding service. Customer for life.

Running a business I need my computer to be under optimal performance and my computer was slow.  I…read moremade a good decision calling the techies here because my computer is not slow anymore.  It runs great.  They went above and beyond, had my computer fixed in one day and even hooked up my wireless printer for me.  I will call them again when I need them.

Great computer service company.  I really liked that they come to my house. I was really concerned…read morebecause I didn't want to disconnect everything and I wanted someone that would come to the house and I would not need to bring it to them.  My computer would not turn on.  They came out and showed me that it was the power button that was causing my issue.  I wasnt' sure if we should repair or purchase a new one but they were patient and helped me make the right decision.  I purchased a new computer and am happy with this computer.  They came out and set it up and showed me how to use it.  Thank you.

Jacob is extremely knowledgeable, friendly and very fairly priced considering his expertise and…read morespeed. I Highly Recommend!

From the owner: Our business specializes in computer and phone repairs. No issue is too big or small for us and we…read moretreat you like family when trusted with resolving issues with your devices.

All I can say is wow ! Honestly I was in a jam and really…read moreworried when The Mac store couldnt help you on older.model MacBook Pro 2016 my computer was completely locked out couldn't do anything to fix it. Well I asked Apple for a recommendation and they graciously provided a few local facilities. I picked Mac Rx since it was convenient to me The owner advised me to bring it in the same day and he would see what he could do. It was a mess and I thought I lost everything and needed a new computer To my amazement he checked it out stating it was loaded with virus & malware issues . He provided a very reasonable estimate and I left it for 3 hours and i went to lunch. Then he calls me and I picked it up It's 100% and working like new Not only is he a super nice man& he runs a great business and treats people honestly & professional with respect . Kudos to owner Christopher Rively Won me over for all my computer work .

This place is great. On one occasion took care of the repair I needed , fast , efficient and…read morefriendly. On another occasion gave us a diagnosis and estimate for free but we decided to buy a new MacBook as that one was already quite old and the repair did not seem worth it.

We had an Apple Mac ( old one) and about 5 old I-phones that we wanted to have cleaned and donate…read morefor recycling. I called ahead and the very nice Emmanuel said come on in. Easy and non stressful . I'm confident all my information was deleted and the equipment is being recycled. Just easy and pleasant. Now if someone could just drive me through that rush hour Sarasota traffic, we'd be best friends!

I am submitting this complaint to report what I believe to be a deceptive and unfair warranty…read morepractice by Apple Inc. in connection with the diagnosis and handling of a defective iPhone that remained under the manufacturer's express warranty. I owned an iPhone 15 that was still within Apple's limited warranty period. The device exhibited severe and abnormal battery drain, rendering it unusable after only several hours of normal use. I contacted my wireless carrier, T-Mobile, and was advised that because the device was under Apple's warranty, I should seek service directly from Apple. I subsequently visited an Apple Store for warranty evaluation. Apple personnel informed me that there was "no issue" with the battery hardware despite the abnormal battery performance. I contested this conclusion based on the device's real-world behavior. Apple representatives asserted that the issue was caused by "software" rather than a hardware defect and recommended that I perform a complete device wipe and reinstall all applications from scratch before Apple would further address the issue. This proposed remediation imposed a substantial and unreasonable burden, requiring several hours of uncompensated time and disruption. I declined and noted that if Apple's diagnosis were accurate, then a newly purchased iPhone running the same operating system and applications would necessarily exhibit the same battery drain. Apple personnel did not provide a substantive response to this point. Because Apple refused to repair or replace the device under warranty, I purchased a new iPhone at my own expense. I installed the same operating system version, restored the same applications, and resumed the same usage patterns. Under these identical conditions, the battery drain issue did not occur. The replacement device functioned normally. This outcome directly contradicts Apple's stated diagnosis and strongly indicates that the original device suffered from a hardware defect that should have been covered under warranty. Apple's refusal to honor its warranty caused me financial harm and forced the replacement of a device that should have been repaired or replaced at no cost. I am concerned that Apple's conduct reflects a broader practice of attributing hardware defects to nonspecific "software" causes in order to discourage or avoid valid warranty claims, particularly where the proposed remediation imposes an unreasonable time burden on consumers. If systemic, such practices may constitute unfair or deceptive acts or practices under Florida's Deceptive and Unfair Trade Practices Act (FDUTPA) and undermine the purpose of express consumer warranties.

Matt is wonderful! I…read morehave found it very hard to find someone trustworthy and reliable in this field. Matt arrived when promised and completed the work quickly and economically. There were no sales pitches and his work was top notch. I can highly recommend Tech Tactics.

Matt and Lauren are great! Very responsive and dependable. They provide tech support to our…read moreparents (who live in Sarasota) with all sorts of technology issues (PC, phone and even setting up an Amazon Echo they received as a gift). We highly recommend them!