We have not used this plumber in many years, but we had a pipe that had burst and was pouring water…read moreinto a bedroom. We called on a Friday in the late afternoon and in 2 hours Riley was there and couldn't have been more pleasant or competent. He came up with a temporary fix that allowed us to turn the water back on until we could have ductwork removed to give him access to repair it permanently. He tested the area with air, so he wouldn't risk water leaking. He went through the whole house to make sure there weren't any other leaks and even checked the water meter to make sure water wasn't leaking where it couldn't be seen or heard. He was there for just under an hour. They are very fairly priced, although we weren't in a negotiating position. That's extremely unusual for the Hamptons. I recommend them without reservation!

AWESOME COMPANY, AWESOME PEOPLE !…read more Professional, kind, patient office crew and wonderful group of technical folks that are skilled and knowledgable and patient. Grateful for the care they take in making repairs and spot on in suggesting when and how to replace parts. I just let them do what they do well...

Our a/c was cycling on and off repeatedly. Called our years-long service company Friday morning,…read morewho told us no one available til Monday and also tried to sell us a service contract without really being able to explain whether or how much it might save us on repair. When I asked for ballpark, they said sounds like your 15 your-old system is too old to fix (coolant is no longer being used, so hard to re-charge system, etc. etc.), so could be $12-15k to replace. That's when I cold-called Action Air, just based on favorable Yelp rating and long time (9+) years in business. The woman I spoke to said they'd be there LATER THAT SAME DAY (Fri) and would keep me posted when he was in the nabe. I got a text at 4 pm saying tech on his way. David showed up within minutes. He was courteous, knowledgeable, efficient ... and honest. Made a quick circuit of our equipment (compressor, air handler, thermostat), and promptly determined it was just a thermostat issue. He went out to his truck and replaced the thermostat, explaining how it worked and giving us the user's manual from the box it came in. While there, he checked our air filters and the compressor, took a couple readings at the compressor and told us everything looked great, and that we should just hose out the grill around the outdoor compressor fan, noting that it was located close to a dryer vent so needed extra attention. Bottom line: This is just what. you want and need in a repair company, particularly when you're talking about equipment you may know very little about so could be at the mercy of dishonest vendors. Can't recommend Action (and David) highly enough. Saved me possibly thousands of $$$.

Bad experience. Advise, do not let them charge you for 2 guys, -- you will get twice the charge…read morerate for service at half the speed. End result - you get twice the bill for the same service as one guy. If you do use them, make sure the charge is for the one guy rate. --- You are welcome. send me a gift later :)

Excellent. Great work ethic and ethical as well! I've used him for several years. I strongly…read morerecommend him for all plumbing requirements.

Contacted Harold Mc Mahon instead. They responded immediately and services more reasonable and…read morecost-efficient.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Second hottest day of the summer our air conditioner decides to throw in the towel. Blowing air but…read morethe temperature​ of a Congressional Hearing. On a Sunday morning in July I thought we would be waiting all day by the phone. We called the regular number and a service picked up. She said a tech would call us. She didn't know how quickly. 15 minutes later Jack called. He would be at the house within 30 minutes. He got here with five minutes to spare. Ten minutes and a new capacitor​ later we were back in civilized temperatures​. A weekend emergency visit was $60 more than a weekday, but the total charges were completely reasonable. Thanks Hardy. You guys are cool.

I've gut renovated four houses and these guys are by far the worst plumbers, and the worst…read moresubcontractors, I've ever encountered. For example, they installed a free-standing tub backwards with the drain exposed to the room, installed a sink that was smashed on one side close to a wall (apparently hoping we would not notice the damaged they caused), and forgot to include parts on three Duravit in-wall toilets that have caused constant leaks. I'm sure there are more plumbing problems in our house that haven't been revealed yet. Our GC (who was awesome) fired them in the middle of the job and replaced them with StraightEdge Plumbing. The StraightEdge team is everything CZ is not - professional, reliable, and knowledgeable.

I have had other area plumbers (Hardy, North Sea) come and all they do is send a big bill and don't…read morefix things right or even care at all. My family found Charlie and he finds the issues and poor or improper work quality done by others that have caused problems for years by these so called "professionals". Charlie is really is fair, honest, reasonable and responsive. Wish they still made them all like Charlie. The World would definitely be a much better place.

The kids at Grant are pathetic…read more Installed a Lennox ac condenser lopsided without leveling dampers. Vibrated like crazy. Came out and offered to correct it at an exhorbitant price. Serviced the blower. Jammed a mangled 25" filter into space meant for a 20". Heh, heh, he'll never know. Fired them and fixed the problems myself.

Please stay away from this company (Grant Heating & Cooling) They cannot repair their equipment and…read morewill charge you thousands of dollars for parts and labor. Replace parts, charge you, and unit still does not work. Correct, unit does not work after multiple visits. Zero stars! Labor cost is through the roof. No follow-up. Company is a scam! You have been warned.

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

I can't say enough about this company! Late last week our…read morecentral air conditioning unit broke down and an odor, like smoldering wire, was coming out of the vents We didn't have a contract with any service. I desperately started to call the list of services listed on Google. time after time I just got a recording asking me to leave a message until I called Hamptons Air Quality. A real person answered the phone! I told her the problem and the owner of the company called me back in less then 30 minutes. He told us what to do and said not to worry. He had someone at our home first thing in the morning and needless to say our air conditioning is working perfectly. I can't say enough about the excellent service and care we received. I highly recommend this company!

Talk about hard workers. They were in high demand and still managed to show up at 7 PM to fix my…read moreproblem. They know their stuff. Fixed what had to be done and went to their next job. There's nothing worse then having your a/c down on your boat and not be able to get someone to look at it for days or weeks later. Thanks guys.!

If I could give John more than 5 stars, I would. One of my central ac units bombed out on one of…read morethe hottest days. He squeezed me in the same day. He said he was coming at 5, then was running late but communicated he would still be there as soon as he could. This man came at 930 at night--when most people would've already been home in bed, and said I'm going to keep my word and I told you I would come so if it's still okay and not too late I'm 10 mins away.... He showed up; Diagnosed everything, gave us a temp fix overnight, sent me a quote (since we needed a new system), then called me the next morning to tell me he found the equipment for slightly less and got me an even lower price! And is replacing the unit the next day. Wow... aside from being super professional, he was honest and very knowledgeable. I had two other quotes done out of due diligence (which I do for every big job or contract work), and he also gave us the best pricing. So I would highly, highly recommend John and his company. And I'm so glad we found him. We will definitely be using him for any HvAC needs going forward.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.