I DO NOT RECOMMEND this business at all - just had a terrible experience!…read more Just wow, never have I ever - worker "John" comes to install a new bottom heating element in my brand new Rheem water heater, doesn't test it or bring his machine and tells me I will have hot water back in about an hour. He leaves. 2.5 hours goes by, ample time passed and I try and take a shower - within 90 secs the water turns lukewarm, another 30 secs the water is cold when the knob is on full hot. I call him up and tell him, he tells me that is odd/not right so he come back 15 mins later and tests my sink for 60 secs and is like 'its boiling' and I say let the shower water run for a few minutes and tell me that - the water is literally turning cold in our hands and I tell him something is not right, go get your tester and he says he will. So I start to draw a bath, he comes back 2 mins later from his van and tells me that all my hot water is gone because it was 'emptied out'. Straight gaslighting me. I ask him ' come feel this bathwater, it's cold' - he refused to and tells me 'it is working how it is suppose to.' I tell him if that was the case I would have hot water 3 hours after you installed the parts and you would not have said it was odd and come over here! He would not test it the water heater or heating element he installed, tells me 'I have another emergency call to go to' mid dialogue, more gaslighting and takes off. I call the dispatch twice and my calls go unanswered, so I use my business land line and she instantly picks up - like wow - I identify myself, the lady working the phone gets instantly snappy with me and tells me 'the owner will call me tomorrow'. I am like 'why can't you talk to me' she responds telling me I was "rude to her worker!" As if , I gave him freshly baked cookies first thing when he came into my home! Ya, how rude of me - what a joke. I simply called him out for not doing his job, told him basically to do his due diligence, he refused to and some how I am fault!? You know what rude is - when you employ someone who is dismissive, invalidates you, and then takes off without the job being done correctly. She goes on to tell me that it is my fault because I showered to quickly and should have waited 3 hours! Very contrasting story to what the installer John told me and conflicting information. She then hangs up on me. No way be treated. UPDATE : 24 hours later I try and take a shower , hot water does not last past 12 minute mark. When in reality should have over 40+ minutes of hot water with a 50 gallon unit. I called 'Pipe Masters' back and then screened my call. More like 'Pipe Gas-lighters'. Cant even stand by there work nor did I hear from any ownership - garbage business in my opinion.

Mike installed a FloLogic shut off valve for our house. He is incredibly efficient, knowledgeable…read moreand professional. Best experience we've ever had with a plumbing service. Knows his stuff. Eileen in the office is equally professional. Thank you.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

First of all, this guy is great - Discovered a leak coming from behind the wall in our shower. Of…read morethe 4 plumbers I tried to reach, Tim was one of 2 who called back, the other wanting $100 just to show up. I passed. Tim called and said he would be able to stop by later in the day, which he did. Once he saw where the leak was coming from in the basement, he went into the bathroom, turned on the water, and quickly diagnosed that the "arm" pipe that connects to the shower head was cracked, allowing water to seep through and run down the pipes behind the wall and into the basement. Simple fix. He had a part that would fit in his truck, but said it was chrome, not the "satin nickel" finish of the other fixtures. He returned in about 2 minutes with a satin looking finished arm and said he used some sandpaper to replicate the satin finish. Who does that? Looks perfect! He was very reasonably priced, really nice knowledgeable guy, and very careful and neat with the work. I will absolutely be using TJP the next time I have any plumbing issues.

We had a boiler meltdown and Jason arrived fast and put in a much better boiler than we had before…read more Not only do we have hot water back but our radiant heat now works and it is finally warm in our house! Jason was available during and after the job was done for questions and troubleshooting. He and his team were honest, efficient, professional and friendly. Highly recommended! Liz

From the owner: Quality Workmanship and Dependability with Prestine Service for all Your Plumbing Needs. The East…read moreEnds' Local Family Owned and Operated Company You Can Trust. We are Committed to Preserving that Trust by Respecting the Privacy of Our Clients. Serving the Hamptons from Montauk to East Quogue and because we are centrally located in Sagaponack ~ Wainscott area, our travel time and availability is an advantage. New Construction - Renovations - Both Residentail and Commercial - Sales and Service - Installations and Repairs - Clean Efficient - Licensed and Insured in both County and Individual Townships - Emergency Service Available 24/7 * Rates apply - Bathroom Renovations - Sinks, Toilets, Tubs, Showers, Steam Units both Service and Install - Gas Piping, Water Piping, Roof Drains, Water Heaters, Water Filtration Systems Specialized in Radiant Heat Systems, Mulit Zoned Heating Systems, Furanaces & Boilers, Gas & Water Main Service and Tie -Ins - Outdoor Showers - Seasonal Open /Close YR

Very Knowledgable They fixed my problem quickly…read moreI now have a real big commercial job they are doing for me next month

They said they where going to show up and never did, I called them back and they said I had to…read morespeak with the other guy and he gave me his # I tried calling him and no one answered, so I called the other guy back and he never answered again, stay away definitely unreliable.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

Gary, no one requested anything for free. Brian sent a tech, without asking for a credit card, who…read moreclaimed they couldn't diagnose the problem. I had to follow up multiple times to get any answers. My third party tech doesn't have an account with the manufacturer and you installed the system so standing by the product you sold us and recommended would be the minimum service expected after paying the cost we paid you. I do not recommend your service and have informed our community WhatsApp group to avoid your service. Until trustworthy, better service is provided, your company shall not be recommended and the community deserves to know to avoid this headache. We are all busy and your lack of trust worthy service is the least we need during our busy schedules.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Excelent service ,Price , Issue was fixed not only that they followed up…read moremake sur eno more issues! Thank you Rizzo heating &cooling~Definalty recondmend!

From the owner: We repair, install, heating and cooling equipment in residential homes! We also do water heaters…read moretoo. We also have emergency service after hours and weekends too! Heating and A/c tune ups are also part of our services!

John Glennon, grew up in Amagensett and graduated from East Hampton High School. After working…read moreconstruction for five years he founded his own company in 2004. In the past nine years John Glennon, Inc. has done everything from new builds start to finish, decks, siding, trim and renovations. He works throughout the Hampton's.

Hired John for some trim and gutter work. Was on budget and did fantastic work. John and his…read morecrew were professional and amazing. John will be my go to contractor from now on.