I DO NOT RECOMMEND THIS NAIL BAR.
I went into Koko's after shopping in Birmingham expecting to get a lovely fresh set of Acrylics as a treat.
Even though I felt very uncomfortable, and felt the people were very patronising from the first step I took into the shop; I needed my nails doing. I politely asked for a full set and straight away she sat me down. I had dragged my mom with me, so she waiting in the chair next to me as the sofa was taken up.
The lady started my nails and as the first minute passed I was already in a lot of pain. (I have my nails done often in a Chinese shop in leamington so I was aware of the way she was doing it.) The electric file was causing my nails a fair amount of pain but I didn't want to say. As the service carried on, it was very disruptive by the staff around me making very loud jokes and laughing but in another language, staring, and it was just a very uncomfortable atmosphere; I already couldn't wait to get out.
My hand was still in pain from the electric file and my nails were very sensitive but at this point I assumed the worst had been done. Then for some reason or another (I am aware I'm no expert) she started cutting my non existent cuticle! A couple of my fingers were bleeding, and I did complain a couple of times. More electric nail files were then used and i was in a serious amount of discomfort and I would go as far to say pain! The service carried on and i didn't say anything as I just wanted to get out. I felt like she had ignored my complaints of pain previously. My mom was moved around serval times, and was rudely spoken to, to the point she stood outside.
I do recall a lady come in to get her acrylics taken off and the lady actually clipped the nail off so low her hand started shaking!!
Finally I got out and I was in so much pain the first thing I said to my mom was 'I need to get these removed, my nails are throbbing.'
So not only was it an uncomfortable atmosphere, I was in severe discomfort and pain!
A couple of my nails have a split down the middle too, so the discomfort didn't end there!! read more