This was our first time at Koko's and we let the cashier know so he could recommend what to get. We went with 2 of his entree suggestions (spicy chicken and sweet bulgogi beef), added potstickers, and $3.99 taro boba tea.
Cute hole in the wall with fresh food. The menu pictures show to-go; they should use dine-in pics so you can see all the ingredients (we had to ask what was in it). Dining in means your food is neatly served and spread on a melamine plate. The portions are generous, enough for me to fill up and take the other 1/3 home for leftovers.
I literally pulled up Amazon while waiting for my food to search for portable cutlery because they have metal spoons but no forks, just plastic forks. There was an empty container by the spoons that led me to believe there ARE forks but maybe in the back somewhere. I asked for metal forks, the cashier/server said they don't have metal ones. My later conversation with him makes me wonder if they have any at all or if they were just all dirty at the time. More on that...
The sweet bulgogi beef flavor is spot on, not just a bunch of sauce spread all over the dish. They cook the tastiness into the meat and ingredients. Another reviewer said it's better than Cup Bop - I don't like CB at all, Koko seems legit. I haven't been to Korea to know, but I am from Seattle, where Asian cuisine is plentiful. We tried Bumblebee Korean BBQ a few weeks ago where I ordered the same dish - they are saucier (and dirtier inside the restaurant) but that doesn't mean better, and the price is similar, portions a bit smaller, and they serve dine-in the same as to-go.
The boba tea has TOO MUCH SWEETENER. I've noticed this with Utah boba teas, they add more sweetener than necessary. The Provo Boba Shack food truck makes theirs almost as sweet, so does the Springville Orange Leaf (I ask them for no added sweetener, which tastes more authentic in flavor). Pho No 1 in Lindon has a better balance without asking for no sweetener (depends on who makes it, because sometimes it's a tad too sweet). Typically, the sweetness should only need to be what's cooked with the bobas and not added. If we really want to talk authenticity, it wouldn't be a smoothie version either. But Koko's boba tea is served without the lid, so the quantity is heaping, and for only $3.99 it's a good deal if I actually drank it.
When the cashier/server (sorry, I don't know what to call him) came to check on us, I mentioned the boba tea is much too sweet (I had 2 sips), he said sorry and nothing else. I asked if it could be remade without the sweetener and he said it couldn't (so is the sweet built in?). At the end of our meal, we got to-go containers and I showed him my undrunken (?) cup of boba, asked if I could have a coupon or refund or something since I was throwing the entire thing (minus 2 tiny sips) in the trash. He said he would have to ask the chef. When he came back, he said they don't have a coupon or anything to give me, but the next time I come, they can make me another one if I ask them before they make it to leave out the sugar...
...but couldn't they have made me a replacement boba tea when I first mentioned it? And with this confusing communication that made me wonder that there ARE metal forks but they weren't clean to use, maybe?
So even though we enjoyed our food (2 entrees, potstickers, a fountain drink, and $3.99 boba tea), I won't be coming back because of the boba incident - it may only be $3.99, but there are plenty of other places I can spend an extra 4 bucks and have a better experience. And I'll carry metal utensils in my bag so I'm not stuck eating off of take out plastic forks while others slurp their soup on metal spoons.
P.S. I can handle sweet stuff... I love the decadent treats at Provo's Taste and ate 18% fat (highest amount known) dark chocolate ice cream an hour earlier at Bookers Ice Cream parlor in Vineyard next to Megaplex. The issue isn't that I can't handle sweets it's that boba doesn't need to be OVER sweetened. read more