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KOI Auto Parts

1.0 (1 review)
Closed • 8:00 am - 2:00 pm

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6 years ago

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Mikes Automotive - Mike's 50 years of automotive experience at work for you.

Mikes Automotive

(12 reviews)

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

Advance Auto Parts

Advance Auto Parts

(2 reviews)

Never buy a battery here. Had a 10 month old $170 battery…read morefail to keep a charge. They charge it a couple of times, it reads that the cranking amps are down 70 amps and the manager says, "that battery is good as hell!" So know that Advance won't honor their so-called 3 year warranty and they consider one of their 10 month old batteries down 70 cranking amps as good as hell.

Terrible experience. Been there many times before and received great service in the past. Usually…read moregreeted and helped from the start. Tonight no one spoke to me at all. Went to windshield wiper area, looked up my van, pulled out 3 wipers. Went to pay. The male cashier made no eye contact and said he would be with me in a minute. Looked like he was looking up something for a man. Another employee came, rang me up. Went out to van, put on 2 blades, third blade didn't fit. He said I got the wrong one and I need to come in to do an exchange. I went back to wiper area. Looked it up again. Still has the size that I bought on their machine. He never comes back there. I go back to the counter. He said he has the right one. The other computer is wrong. He asks for receipt. I don't have it. I brought the credit card in. I go back out to look for it. Go back in, tell him I am in a bit of a hurry. He writes something and leaves. I go after him. Asking what about the exchange, where are you going? He puts the right one on. Said the price difference was a few cents. Never felt slighted at his store before. Don't expect to go back there anytime soon. No communication skills at all. Very disappointed.

KOI Auto Parts - autopartssupplies - Updated May 2026

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