1. Walmart Auto Care Centers

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Huber Heights, OH

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Walmart Auto Care Centers

1.0 (2 reviews)
Closed • 8:00 am - 6:00 pm

Services - Walmart Auto Care Centers

Tire balancing

Tire installation

Tire repair

Walmart Auto Care Centers Photos

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7 months ago

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4 years ago

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NTB-National Tire & Battery

NTB-National Tire & Battery

(18 reviews)

When you get bad service it's easy to get in here and warn others of your experience. However, at…read moretimes the good gets pushed aside. So I want to share my experience at this NTB store. I own 2 pickup trucks that both needed an oil change. NTB sends me emails which, on occasion, include oil change specials. I scheduled the work on 2 separate days and had 2 separate service advisors assist me. Both were friendly, professional and didn't try to "up sell" me with something I didn't need. The trucks were promptly taken in and the oil changes completed. I am new to the area and was happy to find a business that just does the work that is needed without any scams or hassles. Great job guys.

I WOULD NEVER RECOMMEND THIS LOCATION TO ANYONE; THEY TAKE ADVANTAGE OF THEIR CUSTOMERS JUST TO GET…read morePAID. HORRIBLE CUSTOMER SERVICE FROM THE STORE MANAGER AND THE SUPERVISOR MECHANIC (BRAD). The issue, we had with this location, they have been overcharging my mother for years on things they have already fixed. The last time she visited this store; she was complaining about a noise underneath her car in which the store manager and the supervisor (Brad) mechanic advised her that it was the axis. So of course, my mother got the services done, not knowing that she had already got the axis replace two times prior to 3 time being replaced spending well over $1500 to get it replace. After, she got it replaced, she told the store manager that she still was still experiencing the same problem with the noise. He told her since she has an "older" car that is why she keeps hearing the same noise. So, we decided to take it to another mechanic for another opinion, they told her it had nothing to do with the axis, it was something completely different. After we got a second opinion, we decided to go the store and discuss with the store manager on why the axis was replaced 3 times with 2-year period after we reviewed all the paperwork on the services that my mother has received since she has been going to this location. He told us the store can't guarantee their parts and didn't want to refund the money that she had to spend on the axis that they had already made her replace 3 times. When I ask for the store manager, regional manager name, he refused to give that information and proceeded to CONTACT THE POLICE. After the police was called, I was able to get the regional manager information and report number for small claims court. Luckily, we were able to get ahold of the regional Manager Bob to rectify the situation. The Regional Manager was so nice and kind. However, it still has left a bad taste in our mouth especially since my mother has been going to this shop for over 5 years now. UNDERSTAND YOU HAVE BEEN WARN, THIS LOCATION IS HORRIBLE.

Walmart Auto Care Centers - tires - Updated October 2026

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