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Kohl's

3.8 (10 reviews)
Closed • 9:00 am - 9:00 pm
Updated 1 month ago

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Jos. A. Bank

Jos. A. Bank

(5 reviews)

$$$

Went to get a suit for a wedding 5 weeks prior to the event. Was greeted by an aloof saleswoman…read morewhile browsing, who maybe needed some coaching in retail and time management. ANYWAY lady took the size, and stated that I was a 42. (I have never worn a 42 jacket in my life and ended up purchasing a large poorly fitted 40). The pants were next. 34. No- i tried on a 30 in another fabric and same style that fit like a glove. The lady said that she could only order me a 31 pant, because that was all that was left. There were also no 38 jackets. The lovely in-store tailor was wonderful and felt like she could make it work. I was very clear about what I was looking for. A week later the pieces came in and I came in for a fitting. A gentleman greeted me this time. I put the pieces on, and he said "we have this fabric available for a custom suit, is that something you were interested in?" Yes. How long will it take? And how much? "3-4 weeks. I wouldn't risk it now. You should have ordered last week when you were in." Clearly annoyed, I explained that I was never given that option and told that this was my only option, and that prices are very similar after the extensive tailoring." He said he was sorry. It wasn't his fault. I returned the following week for a try-on after the tailoring was complete. I was greeted by the original saleswoman from the first visit. I told her who I was and that I got a call that my suit was ready. *blank stare in return*. The gentleman went to retrieve the suit. The lady said, "where is your stuff?". What stuff? "Your dress shoes, and dress shirt. How do you think we see if things fit, if you don't bring them." (Would have been helpful to know before coming, that I couldn't use the try-on shirts and shoes that are sitting by the dressing room; it was not in the voicemail). I tried on the suit, was unhappy with the fit. The saleswoman said while walking away "well, its this or you wouldn't match the groomsmen." I explained to her that I could have purchased a custom suit if she had mentioned it on my first visit. She scoffed and said "maybe in a different color. They don't make it with this fabric". I asked her to check and she said "You're right. Its the one overlap in our system. Maybe you can come back and get the custom jacket you want after the wedding." I heard her talking to the other associate. Katalina came over to talk with me and was lovely. I will not be returning and will recommend this store to no-one. I should just have the bride call and have them explain why the suit fits poorly. C'est la vie.

After a first not-too-pleasant experience, I went back. The manager is very nice & professional…read more I'm a middle-aged, foreign, short man. The first time I went there, I was greeted by a very young lady with the question, "how tall are you?" Well, I'm obviously short; was the question supposed to be a joke? One may even wonder about the very wisdom of having young women as salespersons at a store for men -- does Victoria's Secret have a lot of male employees selling women's underwear to women? I just found the whole experience unpleasant. But the second time, dealing directly with the manage, was a different story. State College has very few options for anything, left alone clothing. Jos A Bank is just fine, particularly in the context of this town.

Kohl's - deptstores - Updated May 2026

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