These people have no clue what they are doing. They sit and stare at you and offer no help. It took…read morethe girl thirty minutes to put a simple message of changing ties in the system. She didn't have the tablet charged properly. You can see here in the photo there are three people just standing and watching tv as we just help ourselves to the ties and try to match things. When asking for color opinions they say everything "looks ok" with no suggestions. I will not be returning here they are lazy and want to sit and eat and watch tv all day.

Dave is the go to man !!! Don's men shop in Ashland has been here longer than I have .......and…read moreI'm 60 years old No matter what you need they've got you taken care of Could not recommend this place more !! Thanks !!

From the owner: With over 70 years making sure our customers have the best in Tuxedo Rental , Men's Suits , shirts…read more, dress clothes , hats, etc.we put customer service first! We measure and fit each customer to make sure you get the best in look and comfort!

Brent was awesome today. I just started a new job and needed some dressier clothes. Brent asked…read morewhat I was looking for and knew my size without me even telling him. He was attentive without being pushy and was great to work thru the process with. It was the first time I had ever been there and he treated me like I had been a customer all my life!!! If you are in the market for dress clothes at affordable prices, don't hesitate to stop by. Definitely worth the drive from Charleston.

Recently stopped here because I wanted to buy a new suit for an upcoming event. I'd been here…read morebefore but it had been several years ago. The customer service was great. As soon as I walked in the door, the salesperson helped me. I told him what I was looking for, and he guided me through the entire process. This is the type of customer service that you can't get at a big department store. After I selected the suits I wanted, the salesperson offered to hem the trousers while I waited. There weren't a lot of customers in the store at the time; so, he asked me to wait 15 minutes. He hemmed the trousers, packed my new suits in suit bags, and I was on my way. It took me less than an hour on a Saturday afternoon from walking in the door to walking out with new suits that look great and fit perfectly. I'm making B&E my new go-to shop for suits.

Love this location it's always so warm and inviting when i come in to shop. the staff is super…read morefriendly, not sure what this other bad review about customer service is about, the store is very clean and always has a good selection of sizes. The sales also can't be beat. Highly recommend!!

Came here to get jeans. Tried asking the guy with Grey hair and gauges a question. Guy completely…read moreignored me. When I finally got him to answer he turned around a Rudely replied "what", as I asked him if the jeans were pre shrunk he said no a walked away with a attitude. Definitely should find nicer employees

Little gem in the middle of downtown wheeling! The owner was very welcoming and gives good advice…read morefor your style. The inside of the store is clean and organized. He has a sale rack and also good deals on shoes and clothing. I loved the vibe and the entourage of everything inside. If you're in the area, check it out. I'm sure you'll find something fire!

First of all I do all my clothes shopping online across various companies. I know each vendor's…read moresizing and my fits. I like Coldwater Creek sizing because I prefer the little more ease I get when I order my regular size. I'm tall with long arms and I've never been shorted in the sleeves like I have with other women's' brands. The clothes are comfortable and have nice styling details. I always get compliments because the clothes look effortless and classily distinctive, yet individualistic. They carry tonal colors in better fabrics. And now the downside: Their delivery service is the absolutely the very worst. An expensive blouse that I had been mulling over since I saw it in Nov '24, I ordered from the catalog in Jan. It didn't show up until the end of March. They seem to be selling clothes they do not have yet. So I had a phone discussion with a customer service rep to check the availability of clothing I wanted to order for my end of Mar trip and that order, because it was already in stock, showed up on time. So I thought the trick to getting a timely order was to order from what was already in their warehouse. Which is why I only shop their sale pages now. That stuff is already on the shelf it seems. The new stuff that seduces you in the catalog and online, once it gets there, it seems to go on sale in only a couple of weeks. The trick is to call customer service for your item's availability before you count on it for an event. Also, CWC does not email you about whether they have shipped. You have to go to your account page. I ordered 4 sale items 3 days ago and there's been no notifications yet. My account page says they shipped. Really? They used to be better. If they keep stiffing their customers though, they'll fold. I'll be sorry but it seems the only ones in CWC who knows what they're doing are the buyers selecting the styles, colors and fabrics. The business runners are lame as ****.

I ordered two shirts, didn't know what their sizing was so wanted to be sure before ordering again…read more They arrived and were too big, so I returned them. It ended up costing me $27.26 to return them! I had to pay the shipping to me and the shipping back to them, the shipping to me was free. I won't buy from them again. If you buy from them you'd better be sure it's the correct size and fabric, if you return it will cost you!!