Dressing rooms disgusting! Looked in every room and each one was extremely dirty. Told an employee someone needs to get a vacuum in there and her reply was "I'll pass it on." Another visit with most of the shoe section empty too. Always like this at Lodi location. I don't understand how this location is so poorly managed especially compared to the Trinity location which generally is well stocked and cleaner. It's a shame as there are not a lot of shopping options in Lodi. read more

Kohl's - Dust and debris - Department Stores Near Me - LODI, California

A nice goth checked us out Pleasantly surprised, a keeper. Had everything I needed in the right sizes. 7Y, 4T, 12Y read more

I shop at Kohl's regularly, but to save time I just did my first online pickup order here. I would not recommend it. They give you a number in the email when you make a purchase for pickup and when you come in, there are just rows and rows of bins with people's orders in them. There is no employee and I did not have to show ID or proof of purchase. Anyone could just grab anything out of any of the bins and walk out. Prices and selection here are similar to many other department stores in the area. If your money or time are important to you or ensuring the items you ordered are actually there waiting for you, I would recommend shopping elsewhere. read more

Kohl's - Department Stores Near Me - LODI, California

I love this Kohl's since it is close to my house. Although the store is small, the lady in the customer service department where you can send back Amazon orders and get returns done is highly organized and efficient. read more

Good bargains can be found when they send a 40 percent coupon via email. Like most stores, they jack up the prices to make it look like you are getting a great deal. If something can be found in clearance, and you have a 40 percent coupon on top of that, you can really score. The pick up option is risky as there is no one monitoring the pick up bins. Overall, not bad, but you really have to work to get the most bang for your buck! read more

We love this store. My wife and I are always impressed with how they make there clothes etc. affordable even in today's economy. With the kohls bucks that come in the mail and coupons always too. We went a few days ago and both of us found new outfits plus a couple small things and with the coupon we had, plus using our kohls bucks our total went from almost $130 to $27 and some change ! What other store is giving deals like that. And name brand stuff too. Theyre just really generous with the coupons and kohls bucks so you can shop more often. Plus it's a real nice store with quality merchandise and good folks working there. It's worth giving them a chance , plus they're giving a 30 or 40 percent off just for applying for a kohls card, approved or not ! My kind of place read more

I had a wonderful experience at Kohl's tonight! The cashier, Dolores, was incredibly sweet and had such a beautiful spirit. Her exceptional customer service brightened my evening! read more

This store scammed me. Don't shop here. Cashier rang up items that were buy one get free in two transactions and when I told her about the deal she said the sign the wrong. So instead of getting one for half off, I paid full for both. And no I wasn't gonna wait in that long return line. This is how they steal your money. Even if it's only a couple of dollars, multiply that buy all the customers they get a day and it adds up. read more

I'm a little slow in getting around to writing this, but it happened during the holidays, and like most, I was very busy!!! I will start by saying that my husband and I do the majority of our shopping at a Kohls. We live in Tracy, and we don't have a Kohls, the nearest store is in Manteca, or Livermore. On this specific occasion, we were in Lodi and decided to stop and look around at the Kohls there. Our first impressions were not good and got worse as we walked around the store. As we walked into the store; we had to walk over huge amounts of leaves that had blown inside. I realize that no one can control the weather outside, but it was no longer windy outside, and the leaves appeared to have been there for quite some time. We walked around the store and as we got further into the store, it appeared that the leaves were not the only thing that got "blown around", figuratively speaking! There were clothes and other items lying on the ground and being walked on. At one point, I found an item that I was interested in and needed assistance checking on another size and color. I came upon two female employees standing together talking. While doing so, they were folding a few items on a display. As I approached them, within speaking distance, I said, "excuse me". Since I was directly behind them, I assumed that they heard me, however, neither of them turned to offer me assistance. I walked around to face them and spoke again. I asked them if they could check on an item for me and one said that she did not have a price gun. The other young lady said she could check on her phone but was not able to check on another store for me. She directed me to Customer Service. I went to Customer Service where I was provided with excellent service and felt like a valued customer by a young lady, who I believe her name was "Rasura", (I apologize for spelling it incorrectly). She was friendly, professional, and went above and beyond to assist me. I asked her if I could speak to the manager on duty. A few minutes later, a young man came to the Customer Service area. Unfortunately, I did not get his name, however, when I brought all of my observations to his attention, and my disappointment in the state of the store specifically pointing out all of the leaves in the front and also the lack of employees wiling to assist shoppers, he did not seem surprised or concerned. I did share with him the one employee that did provide me with great service, and I directed him to the young lady working in customer service. This store definitely need improvement!! read more

As an online shopper, everyone knows you occasionally don't get the sizing right and have to go into the store to return a few things. Online shoppers do not always like to go into the store. If I am coming in for online returns, as I enter the front doors, a sign should read, "For Returns, please see Customer Service". I do not want to wait in line for 10 minutes or more only to be told at the register that I cannot be helped. An exchange was being made in front of me and it was a big one! I patiently waited for that. Put a sign up at front of the register line too asking for any returns to be made in Customer Service! After telling the gal at Customer Service about not knowing their store handles it by them only, I got a little chuckle. Not a ,"So sorry about that. I will see if we can get a sign up soon". I am glad it was not a weekend day! read more

I went to Kohl's to purchase a pair of black perm press semi-casual pant. They didn't have any; only a pair of Levi 550 black denim pants. The lady helping me warned me that they will shrenk when i wash them, so i need them a couple inches too big, as they will shrink a couple of inches. The only thing that happened when i washed then is the belt loops started falling off! And they didn't, so i have to go around using both both hands to hold my pants up! But i cant do that, as i need both hands for my crutches!!! I keep going from store to store, but just get blown off, told they don't have any more that size, and back tomorrow! I try to call the manager a to every store in a two how radius, both they are too lazy or arrogant to answer or return my phone calls. I have been trying to exchange them for non-defective pair for abt least 6 weeks now, but just getting their royal run around!!! They seem to be specializing in defective merchandise, and hope be u wont go to the hassle of trying & trying to return them!!! When i call their corp office, i get the same run around, and worthless endless endless phone loops!!! I can see why most of their stores are going " belly up!!!" Last time I'll ever buy anything from Kohl's until hell freezes over!!!!!!! read more

I gotta admit, JC Pennys might have Kohls beat for selection of clothes. But still. How do you not like a place that goes out of their way to make buy ing clothes affordable. And they have a point system that builds up quick. Plus the people at checkout are excited to find the best deal for you by checking your points etc. Not like other checkers that act like any discount given is coming out of their paycheck ! And the clothes are good quality, not the stuff they sell at the discount stores. read more

i had a really bad experience today at this store !? i went in with my 2 yr old and my mom and my son had yelled because he wanted to get something & I didn't let him grab!! so some other older lady (costumer)told my son to go outside be he was being loud !! im sorry but its a public place and no worker helped me out ! I felt like i should go alone and shop there (which i shouldnt ) apparently i cant bring my kid around cause an old lady doesnt like noise read more

Woah who would have known you can turn a closed Mervyns into a really nice Kohls? I totally remember this building as Mervyns...I can say that because we used to cut school at Tokay High and come down to this shopping center for breakfast at Burger King. I never really cared for the Mervyns that was here but I got the chance to visit the Kohls here today and I was totally impressed! They had a great selection of clothes...I bought a nice suit here and was completely happy with my purchase. In true Kohls fashion the cashier was totally helpful and figured out a couple different coupons and got us an additional 40 percent off! Now I guess all those Tokay students can go shopping and look totally classy with new clothes when they get back to school later on in the day. :0) read more

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I had a terrible experience at this location. I am very disappointed. Kohls is having a sale that's 50% off extra yellow tags ( clearance) I bought clothes shoes like I spent over $300. One of the shoes was Nike air, it was in a white box and the name plus size was written in that white box, the cashier refused to give me the extra 50% off because she said Nike is not included, I tried to explain to her that if it has the yellow tag it must be extra 50% off but all She did was arguing with me that it is not included and that was the final price for it. I did not want to argue more with her so I just told her it's ok take it off and left disappointed. The very next day I went to a different kohls where I bought some other clothes and Nike shoes for my kids and husband and that time the cashier had to do it manually because she said sometimes it doesn't ring up because the shoes in the white box don't have original box and we mark them manually and it's usually that's the only one on the shelf but as long as it has the yellow sticker it's included in the extra 50%. Unfortunately the one I found in the other store for clearance wasn't on clearance in that store. I went to another kohls only to be told the same thing. Once I got home I called this kohls Lodi location ( the shoe department) and she confirmed that she should have given me the extra 50% and she shouldn't had argued me in the first place and just ask her manager. She apologised and looked for that shoe on clearance but of course she didn't find, I believe they have another ones same but they are not on clearance since those ones have the original box and everything. I wish that kohls did something about this matter or offer me the same shoe for the price I was suppose to get it for. Very disappointed and want everybody to be careful when shopping there and don't let cashiers argue with you and ask them to call manager. read more

This is probably the worst KOHLS I have ever been to. The shoes are all different than what's labeled on the boxes. There's even different sizes in the box or the same side foot like 2 left shoes. Not to mention all the boxes are in completely different areas. Pants are the same way. One word: unorganized. And that's even an understatement. read more

Looking for Long-Sleeve Pullover Sport Shirts for Biking... First Stop: Wal-Mart... No more Long-Sleeve anything with the exception of Sweats. 2nd Stop: JC Penney... The clerk told me to look in Clearance.... There were some nice IZOD Long-Sleeve Pullovers for $13.00... but too heavy & fancy for Biking. Last Stop: Kohl's I knew Kohl's would have good Long-Sleeve Pullovers... In fact, Kohl's distributes the best constructed Long-Sleeve Pullovers. Why? I like their Re-inforced Sleeve Hems. None of the Pullovers at JC Penney had re-infocement sewn in their Sleeve Hems. ALL of Kohl's Long-Sleeve Pullover Shirts have this kind of re-inforcement at the Sleeve... Sonoma, Croft & Barrow, or Chaps Surplus. Kohl's, it seems, dictates that type of construction in their Long-Sleeve Pullovers. Had to go to the Men's Clearance section as the current clothing line had already transitioned to Warm Weather Clothing. Croft & Barrow $12.00 (Reg. $40.00) Chaps Surplus $11.00 (Reg. $55.00) Gift Card -10.00 Other Disc? -2.60 -------------------------------- Total $10.40 What a Deal!! Don't be misled by the Regular Price, which would have totaled $95.00! Yikes! I would NEVER purchase these shirts at that price... NEVER! And Kohl's ALWAYS discounts everything in the store 40%-60% anyway.... Again... I would never go to Kohl's unless they sent me a free Gift Card that was worth $10. The nice Cashier convinced me to give Kohl's my Email address.... she said that Kohl's would send me a 5% off card upon submission of my Email.... read more

Quality merchandise. Great value. Excellent customer service. Friendly employees. I highly recommend.

Thank you Lauriano! Thank you, thank you, thank you! I was here today (after my horrid experience at Ross) and found exactly what I needed for my son and I. I didn't expect to come to Kohls today, so I l left my Kohls charge and coupon home. Lauriano looked up my card #, and let me use my coupon (I shop here alot!) and made my day soooooooo much easier! I love Kohl's! They have cute, in style stuff for kids, and actually quite nice clothing for women. And when you shop here alot like I do, they send you a 30% off coupon in the mail! Love it! Thanks again:-) read more

1 extra star for the somewhat low prices. Minus 3 stars for the HORRIBLE customer service. I wish I could like this store because it's in Lodi and seems like such a nice and warm store to vistit. However, both a woman named Laura in the customer service area and a thin woman with curly hair who always stands at the front of the store as you walk in, always seem to have a bad attitude and never have a smile on their face. In addition, the curly hair woman just stairs at people with a look of disdain. I would periodically walk around both workers just to see their reaction. I received one - nothing. No eye contact, no "Hi", no "can I help you find something" - nothing. Sad really because at Target and even Walmart they make an effort to least say hi. And this poor behavior from both employees was not just to me. They kept their heads low and eyes elsewhere but the customer. I was a manager at a retail store for 13 years and I would never allow this, especially for safety and shrink (prevent stealing) reasons. This store is far below it's potential. Unless I get a great discount, won't be back. read more

The store seems to have gone downhill from a couple months ago. There are items thrown all over the place and workers walk right buy and don't care. No one has any customer service skills. If you are white, don't bother trying to get help. read more

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I've waited some time to write a review for this Kohl's because I thought I would give them a few chances. But, this store is a mess! The clothes are always on the ground and hanging off the hangers. It's gross. The kids toy section is very very dirty and scattered. A lot of the books are damaged but the prices are still high. At first I thought that I was only noticing the kids section being dirty (clothes, toys etc on the ground) but then as you go through each section of this store, you will notice some sort of dirty cluttered mess in each department. They treat their clearance items like they are garbage but still don't even offer that great of a price on them. This is not my first choice in Kohl's stores & I avoid it as much as I possibly can. read more

The short: In a town the size of Lodi your options nearby are really limited so if you need that last minute item and don't want to drive to Stockton. The long: I've you've been to one Kohls in the last 10 years you have been to this store. The only difference is that most stores have been upgraded and this one has not. The items they stock are basically what every other location has except the amount of stock is considerably smaller. The store itself is fine although it does often look like a tornado blew through here. The staff can be polite but they move at the speed of growing grass so do not expect any speed with your service. All in all it is a fine store just nothing special to write home about. What works: The typical Kohls gear at their "bargain" prices in a town with basically no other options What to improve: Stock and cleanliness read more

Went in to return an item today. After waiting 10 min one of the cashiers was going to leave the registers while there were still 4 of us in line. I spoke up and they told me they would never get anything done it they rang up customers all day! I've got news for them! If they don't ring up customers they won't have anything they need to do! Poorest customer service I've experienced in a very long time!!! Stay away from here!!! read more

Horrible kohls. Go to ross. the blonde kid in the back will wine for an hour about a pair of jeans in the same rack same brand but if they don't have a clearance take a reason whine half an hour, management needs to look up customer service. read more

Kohl's - We bought like 40 items and dude at back checkout was whining about a pair of 20 dollar jeans, same rack. Haters, go to ross. - Department Stores Near Me - LODI, California

Most of the workers were very helpful and nice. Not the most organized kohls I've been to but definitely had a good amount of clearance items read more

They have great sales but the lady who took care of me wasn't very pleasant! She refused to give me her name and claimed to be the manager

Yp me, this store has the worst track record with customer service. I went in to buy a pair of shoes but after digging through the unorganized mess of a shoe department I was not able to find an associate to help me find a different size. There was also no associates in men's, and the entire housewares section. This was probably why another customer decided it was the perfect time to walk out through the mens door with an arm load of merchandise. I didn't find an associate until I got to the door at women's where there were 9 associates. Three ringing up customers and 6 others hanging out and chatting. I walked right past them and not one even acknowledged that I was there. read more

They don't give a military discount. Yet their national website and most locations I visited did give one. Why have a policy and not follow it. The employees don't know from one store to the next what's going on. Employee rolled her eyes when I asked about it and when I asked if a manager could explain it to me I was told the "manager is unavailable". Not likely. Oh well on to other locations that do read more

Tried to pick up an online order. What a fiasco. I waited in the correct line but they just kept calling people with returns to the counter who didnt have receipts and wanted to argue about the store credit they were receiving. After watching four people in the return line go to the counter finally a gentleman with a return told the clerk to please let me go next. lf Kohls wants to promote instore pickups they definitely need to step it up and figure out some routine that works. I was about 30 seconds from cancelling my order. Will never do another in store pickup. read more

me and my mother came in today and we're those super annoying customers trying to figure out the best way to get our 40% discount. Miriam was so friendly and patient with us and called her manager Javier over to help us out. He was able to give us our discount and was so friendly. I was not expecting such amazing customer service 2 days before Christmas! Thankyou so much read more

Great Selection and Very Clean and Crystal helped me and was VERY NICE AND RESPECTFUL and OVERALL my experience was GREAT will come back when i am in town read more

I love Kohl's... ya know they are having a sale! Fact is I buy a lot of stuff here in Lodi and up in elk Grove. The Elk Grove store is a lot bigger with much more to choose from. But either way... a must shop place. read more

Great store location selection especially the price specials and coupons always a good experience shopping here

Had an online pick up today. To be quite honest I wish I could give them a -1 star rating, it was a horrible experience. I stood in a line specifically for online pickup & was passed over 3 times for returns. After 10 minutes, the not so friendly woman at the customer service desk said she can't do online pickups & sent me to another line, where I waited another 10 minutes. When that gentleman finished with his customer, the woman who couldn't help me called out for his help on something else at which time he turned to leave to go help her. It was at this point that I had no choice but to speak up & basically beg someone to help me. Another woman, who offered to help me as the man who was supposed to help me walked away, also couldn't do online pick ups. Apparently this one man is the only person in the store who has the ability to handle online orders. I was VERY disappointed & VERY displeased with the customer service I received today; the worst of which was being made to stay in a line where the woman knew what I was there for and knew she couldn't help me...very rude. Will not be ordering from them again. Something that was supposed to be a convenience was an absolute nightmare. read more

I have been to at least 4 group interviews and every time I never get the job how hard is it to give some one a shout I took the time to feel out your application each and every time and still no job christina is hiring manager who interviewed me but yet again I called her and she said no that I was not getting the job thanks Kohl's my kids will no longer get get cards to your store read more

The store itself is actually one of my favorites. Always good deals and I pretty always find good coupons. Pretty much all of my baby's clothes are from here and occasionally I find nice stuff for me or the house too. That being said...the employees are AWFUL. I spend tons of time and money in the store and never once have seen any of them smile. Most of them spend a lot of time standing around talking and blocking the walkways when I'm trying to come through with my stroller. No greeting or even moving out of the way. And the cashiers are the worst. Not pleasant at all. All they do is push their credit card to the point that I leave irritated. I get it, I've been a retail cashier for 10 years, I know you have goals you need to meet. But if I told you no thank you 3 times already, just let it go!! Then they get super rude and practically shove my merchandise at me without at least even a "have a nice day." 95% of the employees seem like they're miserable and hate their jobs. I get it. But at least put in a little effort, geeez. Sucks too because like I said, I love the store itself. ‍ read more

I am before work mean retirement to 2004 from 2006 in Stockton California. I am walk in shopping turn around.

First time going there to pick up an online order. Wasn't sure how the line went so I didn't go right up to the front but was clearly visible to the sales associate. (she was helping someone at the time) By this time another customer got in the "regular" line and the sales associate was finished helping the previous customer. Sure enough the sales associate asked to help the customer that came after me. That customer was was nice enough to let the sales associate know that I was there first. I asked the sales associate is this the online pick up line? The sales associate replied yes but it still takes time for someone to get your order. Really?!!!! This made zero sense to me. I got there first. All she did was call someone to retrieve my order and match my ID to my confirmation text which took a whole 30 seconds! It was faster than the return that the other customer was there for. read more

I came to Kohl's today shopping prior to a big trip we had planned. Then I lost my purse. I asked the first person I saw, a cleaning lady, who told me she could not help. I asked a cashier, and was told to wait in line. I asked customer service if they had my purse. Just told no. Nobody would help me! I asked the jewelry counter and she called the manager, then continued to help people in jewelry. The manager told me all I could do was retrace my footsteps. I asked if he could call my cellphone. I heard it ring when he called it, using a Kohl's phone. I asked if he could call again. He said "only one more time" again, I heard it ring. He disappeared and never helped or cared if I found my purse!! Finally, I had a customer call my cell phone number. We located my purse. I'm giving the one star due to this customer helping me. She was a life saver. I can not believe the lack of interest or concern the staff and manager showed to me. It was terrible. I'll drive to Sacramento to shop. Kohl's is terrible. The manager should of taken 5 minutes to do what the great customer did to help me. He ended up running away. What an awful place. If they don't care about a 60 year old lady that was upset her purse was stolen what do they care about. Nobody was even nice or took anytime to help me. Thank you random customer so much! I also asked staff if I should call police. They didn't know. I really felt invisible. Thank goodness for a nice customer. What a disgrace to be treated like it was not Kohl's problem, so why help. What is the matter with this place?? Perhaps had I told the manager my Kohl's credit card was in my purse he may of helped by not running away and calling again. Even though I told him I heard it ringing he didn't stick around to help. Just ignored. read more