I was on vacation and had broken a nail, I was able to call and they had an opening 2 hours later…read morein the day. If I could take this shop back with me to California, I would. Tammy not only fixed my broken nail, but she was so friendly and outgoing she made me feel welcomed and even brought out an entire tub of colors to choose from after I specified what kind of color I was looking for. She even tested out the colors on my nails to help me make a decision, something no other nail salon has ever done and something she did herself without me even asking for. She shaped my nails to the perfect almond shape, something other nail salons also struggle with. I get my nails done regularly, this place has by far been the best place I've ever been to and would come here again and again if I wasn't states away. Also, look how beautiful the end results were!!

I had my hair cut here for the first time recently. After trying to style it myself a few times it…read moreseemed a bit off. I called the salon and requested the stylist call me. I was hoping to request she take a quick look and see if she could fix it however she never did me the courtesy of returning my call. I finally fixed it myself with my scissors. Super disappointing.

We were staying in Waikoloa Beach, looking for a place for a massage on our vacation. Alohilani,…read morewhich about 10 minutes from the beach in Waikoloa Village, fit the bill. Malie was great, getting rid of the knots in my shoulders and around my neck. Made a phenomenal vacation all the better!

Bonnie worked magic on my aches and pains -- my back was super stiff and my hips, quads and calves…read morewere super-sore from running. I was able to book a 60-minute massage ($95 not including tax or tip) for the next day on their website. She used firm pressure and worked on the knots on my back, some of which were stubborn. One knot was especially obdurate. She kept kneading it, so much so that I began to feel bad and wanted to tell her, That knot is not going anywhere; the knot and I have reached detente. But she managed to smooth it away! At the end of the massage, she placed a hot rolled towel under my neck and wrapped my feet briefly in hot towels, too. Very relaxing. The atmosphere of 'Alohilani is very calm and soothing (at least whenI visited, on an early June weekend) and the business is located on the second floor of an office park. I highly recommend going here instead of the high-priced spas in the resorts.

From start to finish, Irish and AC made sure we had everything we needed and more to have a great…read moreexperience using the spa without walls on our honeymoon. It was so good, we went two days in a row. As locals, we were pleasantly surprised to see everything that was included with the amenities, as many fancy things in Hawaii seem like you have to pay more for a full experience. We will definitely be returning some day. Thanks again to Irish, AC, and the whole crew for making it an experience we will remember.

The hotel itself is beautiful, with lovely common areas and an overall wonderful atmosphere, so I…read morehad high expectations for the spa. Unfortunately, the spa experience did not live up to the same standard. From the arrival and welcome to the treatment itself, the experience felt rather underwhelming and lacked the level of attention and refinement I would expect from a property of this caliber. My therapist also arrived late, which made the experience feel rushed, and the massage itself was simply average. I truly enjoyed the hotel, but the spa was the one part of my stay that left me disappointed. Based on my experience, I would personally skip the spa and enjoy everything else this beautiful property has to offer.

My fiancée and I recently visited the Kohala Spa for an 80-minute couples massage, and the…read moreexperience was outstanding. Our massage therapists, Janet and Laura, were both phenomenal. They did an excellent job identifying and targeting the knots and tension areas that had been bothering us. I also fractured my ankle/foot a little over a month ago, and Janet was especially thoughtful in how she worked around and focused on that area. She even shared a few physical therapy tips and stretches that I really appreciated. Overall, it was a fantastic experience from start to finish, and we'll absolutely be back.

I get massages at least once a month for 30 years and I have never experienced a better massage…read moreuntil going to this specific location. Granted I also never drop this kind of money for a massage. We lucked out with a discount as Hilton Honors members so my husband recommended that I take advantage of it. I'm so glad that I did. Not only was the deep tissue massage amazing but the staff was especially helpful and it gave me the perfect mom time respite.

I recently enjoyed a 90-minute Lomi Lomi massage at Mandara Spa Wailkoloa with Lei. I've had any…read moreLomi Lomi's at various spas on the Islands and this one was probably the best. Lei is very skillful and I will definitely seek her out when I'm next in Hawaii. Spa is nicely appointed, very clean and peaceful.

Overall a good spa experience! The pre massage lounge and relaxation is a must prior to starting…read more My technician was very kind and did an amazing job at the massage, her name was N'Zinza. She was thorough and checked in from time to time to ensure the pressure was to my liking while focusing on the areas I requested. Minus a couple stars because I do think the massage table/bed could have been more comfortable or a touch more padded to give it a luxurious feel. Also while I understand the spa is looking to close additional last minute sales of take home items, I did find it distasteful to be asked several times if I was interested in any take home purchases following my massage.

Susie is absolutely amazing! She has a healing touch. Her facials are heavenly. Best in hawaii. The…read moreproducts that's she uses are simply delicious! She is also the best at waxing in all of hawaii.

Over the past few years, I've had trouble with migraines and anxiety/ depression. Susie's expertise…read moreand knowledge to help me heal has been more beneficial than I can ever express, I wouldn't have known half of what I do today without her help. I've also had almost all her treatments, she's more than amazing at everything she does! She is a beautiful soul that this world needs more of. People who don't have the pleasure of her services are truly missing out! ~Anise

Consistency and precision. When i see Kristina, i know my brows will look great and my facial will…read morebe effective, and relaxing. She answers all my questions, and is veritable wealth of knowledge when it comes to skincare and beauty. She's always very professional. Which is so important, especially in Kona. My Mom and Sister see her as well. In fact i just got a gift cert for my birthday for a facial. :)

I had microblading done by Kristina and had good experience so far. Can't wait to see how they come…read moreout after the healing time is completed!

I had a great experience at the spa at Mauna Kea, thanks to Nzinza. She's incredibly knowledgeable,…read moregenuine, and clearly very good at what she does. She took the time to understand what I needed and made the whole experience feel thoughtful and intentional. I came in still recovering from a yoga injury and ski accident (yes, that one ), and she really helped with my healing and recovery. I left feeling noticeably better. Nzinza, if you happen to read this--thank you. I truly hope you stay at Mauna Kea during the spa transition, because you're a real asset.

Did a couples massage. They were professional and attentive to details. They offered additional…read moreproducts for sale with a pressured/forced attitude. Overall a good experience and would do again. We enjoyed having a massage in the same room. Massage therapist were professional and did a good job. I did get the horse brush to start. Which was unusual but ok. Slightly abrasive but not the worst. Horse brushing didn't enhance the taste experience. Horse brush was a first for me for sure.

I stayed at the Hapuna Prince Hotel over New Years. My…read moreboyfriend and I decided to try the spa while we were there, since a storm was going to be rolling though. Because of the storm we could only get a massage in the spa. I know this is Hawaii. But you would think if you call yourself a spa you would have treatment rooms. I've been to half s dozen others in Hawaii with no problem. There wasn't even s changing area or saunas. They would do better doing them in room! Both of us had 80 min treatments. I had a Lomi Lomi. Mekka was great and he did a fantastic job. But the room was more like a closet. When I first walking in. in front of a chair to set my stuff was a huge electrical box that had a big red sticker saying "stay back 36 inches electrical box". Not a good start for a spa. Also I asked if there was a table warmer or blanket. The room was freezing. I was told he had some towel. The electrical outlets were 4 feet up the wall and wouldn't allow for anything to be plugged in. Now since I wasn't in the same room as my boyfriend. I can't really say but he asked for a deep tissue and. Maybe the therapist thought he said Swedish because she used no pressure and she didn't concentrate on the areas he said were bothering him. And never asked about pressure or how he was doing. I will say after our massages we had to go up the the front desk to complain since there was nothing anyone could do at the spa. And the front desk manager did credit him back for his massage. As far as spas go. This was an after thought to the hotel. Or everyone gets treatments in the cabana. There are only 3 treatment room inside. One is a couples room the other is an Estie room. I can't comment about facials or anything else. Since we didn't go back after the massage experience. Great hotel, Spa needs a lot of help!

I forgot to write a review from last year. My husband and I usually take a trip to Hapuna every…read moreyear for his golf tournament. I decided to get a massage for my shoulder pains and to treat myself (we were just a week newly engaged) while he was out golfing. It was probably one of the worst massages I've had. It may be that the masseur did not want to put too much pressure to hurt me, but it felt just like a 60 minute body rub with body oil. It was quite uncomfortable for me and it also came with a pretty heft price tag. This year I'm driving out to Kona to get a massage from a non-resort spa.

Stop misleading your guest as to what the actual cost of a haircut is!!! By lying to your guests…read moreand not expressing that this salon has a price structure when discussing the cost of a haircut, is misleading so wrong!!! By saying it's going to be $85.00, then charging them $130.00 at check-out is so unsettling as you could imagine. Absolutely unprofessional salon, It's misleading, dishonest, deceptive. To be truthful... It's APPALLING! This is not how you treat your clients/guests!!!

Got a good haircut. The owner was very nice too. Would definitely recommend if you need a decent…read morehaircut. Would recommend.