Fast professional service…read more Very experienced owner/technician. HIGHLY recommend for maintenance or repair. No nonsense. Great service.

Great service, fast install and responds fast. Came in and installed a wall mounted garage opener…read morefor me. Things on my end did not make it easy, however he was patient with me and very accommodating. I would highly recommend for any garage door needs.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

They were quick to respond and completed the project on time. Much appreciated. Would call them…read moreagain when they are needed.

Repair and diagnostic service for double garage door that stopped working. Korbin arrived and…read moreshowed us how it works and no charged us the 5 minutes he was here. We appreciate that. Very nice young man, knowledgeable about garage door systems. For a zero invoice, well worth the call. They also installed my new garage doors 6 years ago, good value for the emergency as I had crashed the double car entrance.

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

Adam came soon after being called. He replaced the broken spring on the garage door, as well as the…read moreother one. Door runs great. Highly recommend.

I've used them before. Actually 3 or 4 years ago during "Snow Mageddon" in DFW and got someone out…read moresame day. I've not had a reason to call them again until today. Professional, on time, VERY reasonable prices. They are fantastic!!

Brandon came out to the house on time. He was professional, friendly and just a good person. He…read moregot right to work assessing what would be needed for repair and knew what was he was about. He leveraged his 8 years of experience to identify and resolve the issue. The best part? He had everything he needed with him to effect the repair that day. He replaced my under powered garage door opener that came with the house (8ft rail, 1 foot longer than typical), new helper springs after a lot of math to ensure the weight load would be handled, new sensors, programmed the door panel keypad, and new wiring. VGD got a call from me in the morning and had me fully functional by that night (Brandon stayed late and got it done). I couldn't recommend this company highly enough and it was a pleasure to do business with them.

Response was quick- really helped me out on a Saturday when springs broke on garage door Zachary L…read morewas able to come on short notice- explained what happened provided fair quote- repair was completed timely- reviewed process to make sure if I had any questions- I feel value was fair -Zachary L was very professional-Friendly- and respected my home- I would recommend

Reached out to First Responder Garage Door on Saturday morning. By Saturday afternoon, Cody, had…read morereached back out to me and scheduled an appointment to come out on Sunday afternoon to do the work. He changed all the rollers, greased the garage door opener drive chain, then turned his attention to repairing multiple issues that were caused by the people who originally installed the door 6 1/2 years ago. Any issues I have with the door going forward will be handled by First Responder! Top it all off, they threw in a 10% discount for me being a veteran!

Called the company this morning about a broken spring on a garage door that would not close. Cody…read morewas at the property within an hour, did a great job, didn't try to upsell any service and was as thorough as could be. Highly recommend this company.

Great service fast and reliable if they don't get right they stay or get someone in their company…read moreto make it right

Immediate response and availability. Same great quality service as I remember from my last…read moreexperience. My garage door closes with ease.

Had Viking come look at my existing system to recommend changes. The guy they sent was professional…read morein time and walks through all his recommendations. Not pushy at all, just very factual and made it easy for me to make decisions. Highly recommend Viking for all garage door needs.

Found Viking online and they did not disappoint. Dominic was super friendly and explained the work…read morehe did and what I might need in the future. Could not have asked for a better experience!

Have used Davis Door for years for maintenance and once to convert to a high lift. Most recently…read morethey replaced a broken spring. Very happy with them! Glen and team do great work and the prices are reasonable.

Glenn has always been courteous and knowledgeable with issues when I've used Davis Door. Never…read morehesitates to answer questions over the phone instead of requiring a service call. Prices are very competitive and work is started and finished when promised. You will not be disappointed if you use Davis Door. Derek