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    Koch Performance

    5.0 (5 reviews)
    Closed 6:30 am - 5:30 pm

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    Services - Koch Performance

    Personal training

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    LA Fitness

    LA Fitness

    3.0(479 reviews)
    0.8 km

    My family recently joined LA Fitness and we've had such a positive experience so far. The location…read moreis fantastic, right across from 4S Commons Town Center, so it's super convenient to grab groceries, coffee or tea before or after a workout. It makes fitting the gym into my routine so much easier. From the beginning, the staff has been friendly, welcoming and helpful. Brandon especially made the whole process easy by taking the time to explain the membership options clearly and answer all of our questions. We really appreciated how patient and knowledgeable he was. I've already tried the yoga and aqua fitness classes and loved both of them. The atmosphere is really positive and motivating. The only challenge is that the gym can get pretty busy at certain times, so some of the equipment is often occupied. I'm still figuring out the best times to come in for a smoother workout experience. Very excited to try the newly opened Glute Room next, and maybe Pilates too. Really looking forward to continuing my fitness journey here!

    I recently called at La Fitness at Dove Canyon, to inquire about restarting my membership, as I…read morewas a long-term member of LA Fitness for many years and was interested in returning. Unfortunately, my experience with the account manager was disappointing. He did not introduce himself at the beginning of the call, and I had to ask for his name. As someone who was genuinely interested in rejoining, I expected a more welcoming and professional approach. I shared my history as a loyal member and explained that I was looking forward to coming back. However, the response I received felt transactional and dismissive. The tone came across as "this is the current deal -- take it or leave it," rather than an effort to understand my needs or build a relationship. The politeness and customer engagement that one would expect in a membership discussion were noticeably missing. As a returning customer, I hoped for a warmer interaction and a bit more effort in explaining options or acknowledging my previous loyalty. I hope this feedback is taken constructively, as I still believe in the value of LA Fitness but would appreciate a more customer-focused experience moving forward.

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    Koch Performance - healthtrainers - Updated May 2026

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