Continuing to try various Japanese restaurants all over the Bay, Kobeya was a vying option for me after passing by it a few times and seeing some of the photos here on Yelp. After taking a few minutes to look over their menu, I decided to take out an order of their Beef Teriyaki Bento for around 12 dollars a plate at the time of this review. I waited about 10 minutes and then proceeded to go pick up the food. When I got there, I paid for my food with the staff, which is quite normal. But what wasn't normal was after I paid, the person proceeded to return to doing their tasks in the restaurant, leaving me to stand there for a little while wondering where my food was. After maybe 10 minutes, a person walks in with a bag and puts it on the table. The waitress then told me my food was there. I was astonished to see that my food was taken by someone else. Even more so, I was surprised that the person did not mention this mistake. This mix up with food happens pretty often, so I didn't think much of it. But the fact the staff did not acknowledge it or even try to correct it made it feel like the issue wasn't important enough for the staff.
Brushing that aside, I took my plate home and opened the box to check the quantity. In all, there wasn't much food in the box for what I would consider a bento box. The beef teriyaki and and rice was given in a fine quantity, but the side of macaroni salad, noodle salad, and vegetable salad was a little lackluster. After a few bites, all of the sides were gone. For a Japanese restaurant in Downtown San Mateo, 12 dollars is on the more cheaper side, which also explains why the quantity given was a little less. From looking at the price to portion ratio, it is fair. But keep in mind that because the portion is lighter, I wouldn't recommend eating here only if you're looking for a light meal for a cheaper price. But at the same time, you could get food from a more expensive restaurant that gives more quantity and save the remaining food for later or buy some grab and go food from a grocery store for a little less with the same quantity. Overall not terrible.
The taste of the items was good for the price point, but it was nothing stellar. The noodle salad was alright with a semi-sweet noodle. But...it wasn't really a salad, it seemed to be noodles only with a few small bits of carrots and seaweed. The macaroni salad was a little hard with chunky pieces of macaroni. It tasted more like a potato salad because of how firm and blended it tasted. The vegetable salad was good with overall fresh ingredients and a different scale of ingredients from the large cucumber to the small cabbage. But at the same time, it was rather bland. It's close to impossible for a salad to be bland due to the fresh nature of a salad. But given the top had some salad dressing, I expected to taste it. Lastly, the beef teriyaki surprised me as the beef was actually a cut of steak! Most places usually will provide a bulgogi beef, which ends up being overly marinated. This beef teriyaki was refreshing because of the steak meat used. But I'd say that's where the good parts end for the beef. It was mildly dry, only being helped by the sauce on top. Juiciness was just not there. From all of this, the good thing I'd say the food tasted light.
Kobeya in all gets a 3/5 from me. The service from the restaurant wasn't the best, especially for a restaurant that wasn't busy at the time. Making mistakes is normal. Not acknowledging mistakes and correcting them if needed isn't normal. The portion size was fair for 12 dollars, but I did feel hungry after leaving the meal. If looking to eat some cheap steak though, this could be your place. The taste of the food was decent for 12 dollars, but wasn't entirely the best food to be had. Given the menu is a bit small, I am inclined to say most of the items are probably like this. I personally may give them a try in the future, but it's going to be a little while. read more