$10k new back yard patio. Satisfied with patio but they damaged the siding on the corner of my…read morehouse and steadfastly refused to address. Spent over 6 months to even get them back to inspect the damage. Worst customer service experience ever, had to pursue resolution through BBB.

Olshan installed a sump pump with battery backup system on my home. Later on, the battery blew up…read moreand almost burnt my home down. Luckily, I was home to put out. Come to find out, they installed a wet cell battery, not a maintenance free AGM battery as the manufacturer recommended and sold but they did not purchase. Called their office and person I was spoke to was not a pleasant to talk to while being respective while being upset. Sent emails to manager and come to find out the email does not exist. I would not recommend this company and will never have them in my home again.

Company temporarily closed and reopened under new ownership in 2022. I had an egress window and a…read moresump pump installed right before the closure and had an issue (right after reopening) where my backup battery was faulty. Josh came out on a Friday after business hours to take a look, identified the issue quickly with his foreman, and replaced the battery (which was not covered under a formal warranty). He also helped me identify why the first battery went faulty and talked through the basics of troubleshooting potential future issues. Great service and they've rehired some of the old employees who did good work for them previously.

moved into a new house had these guys out to it to polyfill driveway and a concrete slab under a…read moredeck in back. IMO the best in the business. Excellent work At old house Guys were great, Our Sunroom moved up and down depending on the season and we were having troubles both with cracks on the walls, opening and closing windows and troubles with getting the door shut. i saw the crack virtually disappear and the door and windows open and close easily. I did have to add 2 wooden posts as once the bottoms were dung up were pretty rotten. Guys did a great job cleaning up afterwards laying some seed down and hay over it.

Improperly installed piers, house much worse than at start. When contacted multiple times, told we…read morehad "old house" and shouldn't expect better. Stairs suddenly started creaking. Couldn't shut exterior door or open without difficulty. Broke threshold and torqued door frame. Even twisted deadbolt lock. Did not respond to letter, phone calls or emails requesting issue addressed. From start problems, settling poor dirt work, sunken kn, did not fill holes properly. They did not want to return. Three no call/no show . We eventually hired dry basement who sent a structural engineer out. Showed our hallway 1.5" out of level, plus new cracks in walls etc. Engineer recommended totally different style of pier, plus footing etc. Ended up done level and correctly. Stsirs silent. And! Exterior door opens and shuts smoothly... in our "old house."

This company was referred to me in August of 2013. I contacted them the next month for an estimate…read morefor leveling a driveway in South Kansas City. I was met at the property by a gentleman named "Ron". Here is my problem with Pro Foundation: They sent out the same "salesman" from (6) months previous. He told me (then) that he had an estimate for me, and mentioned no prohibition of the job, the job site, etc. Although he had to call me back TWICE for my email address, I still did not get the estimate. When I asked around this year for a company that does this kind of work, even other companies referred me back to PFT. Apparently they specialize in this kind of project. Ok, fair enough. I called them back last week, and a new appointment was set up for 8:30 - 9:00 this morning." Ron" called me at 8:20, asking if he had the correct address, and that he had knocked on the door of the correct house, "and some old lady" told him that she "didn't know anything about it." The "old lady" is my mother, also known as the paying client. Once he realized that he had committed an indiscretion with his comment, he (very noticeably) back tracked and said: "We can't do this job. The street is too busy for the big truck." No mention was made 6 months previous of the street creating undo restriction, etc. I am glad for this company that they have garnered the reputation that they have. It is a reputation that can't possibly have anything to do with the public relations skills of "Ron". Suggestion: Request ANYONE other than this boorish clod when asking for an estimate. As of a day after a request for management to return a call, I have not been contacted by any representative of this company. I stated clearly to the receptionist that took my call, that I needed to discuss a problem with an employee, and was assured that someone would "be back with you (me), today." . If I should ever be contacted by this company, I will make an update, in an effort to be fair in my assessment.

Had an estimator Preston come out. On time, very thorough, very professional and friendly. Gave me…read morean exact picture of what to expect and plan. Would highly recommend. Thanks Preston for a great experience.

The crew I was given was Devon, Conner, and Tyler, They did a great job was scheduled quickly…read morewithin initial consultation completed all work in 1-2 days. Very professional. Quality work. Payments reasonable for the quality and package you get. Crew was excellent. Strongly advise anyone to contact them for foundation issues.

Searching for a 'Structural Engineer', Google and Yelp have given 'PST ENGINEERING' high positive…read morereviews, so arranged to meet Frank Comer(Sr. Investigation & Design Professional Engineer) at the house we were planning to buy. Frank is very personable, explained all areas of interest which would raise flags, which items should be given immediate attention and others which were normal settling such as vertical/horizontal cracking. His suggestions of benefits such as additional attic insulation, drainage away from the foundation, etc., put us at ease that nothing serious was noticed, just maintaining good maintenance practices. Frank made sure all our questions were answered and stated not to hesitate to contact him for any issues in the future prior to hiring someone. Highly recommend 'PST ENGINEERING'.

Very rude customer service. I called to schedule a consultation for a home that is known to have…read moresome foundational issues and instead of scheduling, the receptionist proceeded to lecture me about how severe my foundations issues sounded to her. She also lectured me about the training that engineers receive after I told her about another company that I have coming to inspect my home. She was incredibly rude and patronizing. The lost a potential customer for no good reason. Sad.

We got to Olson through a recommendation and they lived up to the hype! We needed two piers and…read morethey were able to work with my schedule and get it done efficiently and, more importantly, effectively. They were very honest and stuck to their quote with no extra fees at the end. They even took some soil they had left over and moved it to a different part of my yard. They cleaned up at the end as well to make it look like they were never there. Great company!

Luke came out to assess my foundation because I had some hairline cracks in my walls upstairs and…read morein my basement. Some of my doors were slightly sticking as well. Luke used a laser level device and measured every bedroom. He inspected and laser measured every wall in my basement. When all was said and done, he told me that I didn't need any work at this moment but to keep an eye on things in the future. He said everything was within a good range. I was so impressed with his honesty. I've had other companies try to scare me into doing expensive work and Olson was a breath of fresh air. Frankly, I would have believed whatever he said because I don't know much about this subject. Thanks again, I truly appreciate your honesty and I would recommend your company to a friend.

All about money claims to have a guarantee doesn't guarantee anything besides taking money and…read moreimproper work and sloppy labor from start to finish the owner has no ethics.

Absolutely the best experience for the situation. The first company to respond with a bid which…read moreturned out to perfectly match a structural engineer's later recommendations. Amazingly it was also the lowest bid. Honest and direct in the consultation and the work crew was professional and pleasant. The crew was considerate during their work and disruption was minimal as I am WFH. Absolute Masonry made this customer's month with their stone foundation repair work! I recommend their service to anyone.

DO NOT use this company! I repeat DO NOT use this company. They refuse to pay for issues they…read morecan't fix. They have been to my house over 6 times trying to fix the issue with my basement. Horrible experience, they are unable and unwilling to make situation good Any one have any questions about experience call me and I will gladly give you one on one feed back. 816-222-0301 I would give a zero if possible

Very happy with their work. From the first visit for consultation and estimate, to the updates on…read morework dates, to the work itself. It was ALL done so very professionally. No pressure tactics. Given estimates and options on what work is needed, and what can wait down the road. Not to mention help with financing the project. Would and will highly recomend Smart Foundation to anyone looking to have foundation work done.