Braden in the morning has no idea what he is doing, apparently he's the manager but we have never…read morehad any troubles when working with Cody in the afternoon. Braden continues to tell us stories about things that are off topic and as soon as it comes down to hard questions he said he couldn't find our part, or even willing to order it for us. We have been shopping else where for our reliable parts.

Very knowledgeable staff. Tested my battery and supported with the actual issue. Great service…read moreand support!!! It's really refreshing to go somewhere with a staff that knows what they're selling.

Amazing experience from start to finish! I had my vehicle in to have a new front-runner/serpentine…read morebelt system installed, and I couldn't be happier with the work. They were professional, knowledgeable, and made sure everything was done correctly. You can tell they genuinely care about the quality of their work and not just getting the vehicle in and out. I really appreciate the attention to detail and the great customer service. I would definitely recommend Hot Rod Company to anyone looking for quality automotive work. I'll absolutely be coming back!

What went well you ask? I would have to say that they make you feel like you're the number one…read morecustomer even though I knew I wasn't. I got to meet Jim the owner in person super cool dude. I was able to talk with him for about a half an hour about my build after that, Jess took care of me with all my questions and concerns. So with that being said thank you to the Hot Rod company.....

I can always count on them giving me the best value when buying parts. They knew enough to…read morerecommend what I needed along with what I asked for. Sure enough, while my friend was working on my car, he said I needed another part, which I had already bought at the clerk's suggestion. That could have gone a different direction, but they assured that the part could be returned if it wasn't needed. Because of that one incident, I repeatedly return to Napa. They really care about you getting the job done right at the best price to you.

Needed windshield wipers. I picked out the wrong ones for my vehicle. One of the guys behind the…read morecounter told me I needed to go get different ones. I went back and found the correct ones and stood in line again. Once I got up to the counter with Raj, (very welcoming person) my experience was so much better! I paid for the wipers and he went out to my truck and installed them for me. I tried to give him a tip, but he refused! So many places put the tip jar out and you're expected to tip. This was one service I really thought deserved a tip for going above and beyond! I tried several times to give him the money, which was barely enough to cover a coffee at Starbucks, but he just wouldn't have it. Truely a genuinely kind person who enjoys working with people! Happy Holidays Raj!

Took my car to Tier One after the dealership tried to gouge me for $8,000. Tier One rechecked…read moreeverything that the dealership did and saved me $7,000. They explained everything they were going to do and even with some hiccups with shipping they still got me back in my car in just a few days. To add to their level of commitment to their customers, they even stayed way past their closing time just so I didn't have to wait until the next day to pick up my car. Tier one is now going to be my go to shop whenever I need.

There is a reason that I prefer Dobbs Peterbilt over most other franchises, the service, the…read moreefficiency and speed, and the employees genuine efforts to get you back on the road in a timely manner. My favorite Peterbilt of all time, is Dobbs in Little Rock. I wish I came through this direction More often, because this one would be right up there with it. I've had an issue with a coolant light on a truck that I bought for the past couple months. I long suspected it was just the surge tank sensor, but all the Kenworth and Peterbilt places I called while traveling the country didn't have any in stock and had to order it. Anyhow my light was incessantly flashing, the check engine light with the wrench came on, and beeping to the point where I wanted to rip my dashboard apart and pull the whole assembly out. I was going to give Kenworth a try but I read reviews on it and someone said to drive the extra couple miles to Western Peterbilt. I called the service department about 2 hours out and talked to one of the best technicians I think I have met at any Peterbilt dealership. His name was Nick. I told him my issue, he told me what it most likely would be, but said he was backed up until early the next week. He then told me that I could come in, and he would do a quick diag for me, at the least just so I know where I'm at with the fault code. I got there about 1:30 p.m., and he came to my truck with the laptop and plugged 'er in... Come to find out, it actually WAS the sensor, and believe it or not, they actually had it in stock! We walked up to the parts counter together, chit-chatting back and forth, got the little part, went back to the truck and he straightened my pins out on my connector and then just slid the sensor right back into its seat.. PRESTO, haven't had the lights or beeping since. He also triaged another issue I had to give me a lead on my next repair. I can't thank Nick enough, for being so backed up, yet waiting on me for a couple hours and taking time to come out and give me the help that I needed. I wish all Peterbilt dealership were Dobbs, and they all had a Nick. All things considered. I live probably about 12 hours away from this location, but I would seriously consider driving straight through to have work done here, because I know it will be done quick and competently. Thank you nick, and thank you Dobbs, for a five star experience. I hope that if I ever need to, I can have you guys do my repairs.

tl;dr: Salesperson CeCe ignored repeated requests to protect our credit rating. Then lied to us…read moreabout it when we got to the office to sign papers. PDI tech passed off damage to side skirts as a "feature". Mixed experience. Trailer is great and we got it with minimum fuss. We had pre-approval from my Credit Union for the purchase. Over the phone, salesperson CeCe asked my wife and I to fill out the BlueDog financing application because "We need it to work with your bank". I told her explicitly on no fewer than 3 occasions "We already have financing. Please do nothing that will result in a credit pull. My wife and I are trying hard to protect our rating." I also wrote it on the application. Each time she assured me that she wouldn't. Of course, as we were already halfway to Spokane (5 hour drive) my wife looked and Surprise! At least 2 credit pulls from Spokane. When we arrived and complained, CeCe tried to explain to us that we didn't actually have a pre-approval (despite having email to the contrary). She pretty much evaded and deflected any questions we asked about anything. When we got into the finance office, Kurt (finance guy) was aghast when we told him. He looked at the app and saw the "please no pull" note, and admitted to not seeing it. CeCe had not ever conveyed our request to him. He gave us a parts credit to try to ease things. So Kurt a) owned the problem and b) tried to make it up while CeCe just pretended it didn't exist. Don't deal with CeCe. When we drove over to Post Falls to pick up the trailer, our PDI tech was nice enough, but when I pointed out a weird bulge in the aluminum wheel skirt, he gave us some line about it being "to give extra room in the event of a tire blowout". Which sounded like BS at the time, but we had been on the move for about 8 hours at that point, and I just wanted to get out of there. When we finally got to our campsite, I took a closer look and it was totally due to damage. Comparing the two sides of the trailer makes it really obvious. Also, there's sawdust inside many of the cabinets. I mean, how hard is it to clean that up?

Bought a brand new trailer, pop out wouldn't function on our first night out! They have had it for…read moreover 2 months! Still have no idea when we'll get it back and no one calls back. Horrible customer service!

Ryan helped me on Tuesday, with the batteries in my husband's f-350. He was so kind and helpful…read more 10/10 recommend him and the business. We had a battery go bad just before the warranty expired, he helped me with everything, and the process was quick and easy. I had no issues exchanging the battery for a new one including another 4 year warranty at zero cost. His customer service was excellent and the business policies impressed me.

From the owner: The Interstate brand isn't just a name - it's our promise to get the job done. With a 70+ year…read morereputation for top-quality products and unmatched service, Interstate Batteries has long been the number one auto replacement brand in North America. But we're much more than just car batteries. We have top performing batteries for the smallest hearing aid to an earth-moving tractor and every battery operated device in between. In addition to manufacturing Interstate-branded batteries to the highest industry standards, we maintain an advanced battery cross-reference system to help our customers locate the difficult-to-find batteries. And in a case where a battery is no longer manufactured or you have a unique battery need, our technicians can create or rebuild a battery to meet your specific requirements. From common household batteries to specialty batteries, your search for batteries stops here. Laptops. Alarms. Cars. Boats. Hearing Aids. Power Tools. Motorcycles. Cameras. Electronics. Mobility. Watches. Keyless entry. Computer backup. At home or the office. You need power and we've got it, along with the expertise that makes Interstate All Battery Center Outrageously Dependable