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    Interstate All Battery Center

    5.0 (1 review)
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    Services - Interstate All Battery Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    6 months ago

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    Sandra S.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (6 reviews)

    I have used O'Reillys many times, but have never felt more unwanted as a customer at this store. I…read moreneeded to return a car battery that was leaking from the side seam and top cap that covers the battery cells. The battery was also bulging as well as losing power under a load. The vehicles alternator is new and the wiring is good. When I walked into the store, none of the three people behind the counter said a word to me, Vinny was standing behind a register, just staring at me and assistant manager Leanna didn't acknowledge my presence either. However, when other customers who were not a person of color entered, they were greeted Immediately. After explaining the issue to Vinny he used an unloaded meter to test the battery however did not add any kind of load to it and told me it was good, never mind the battery acid all over the side and top. He called over the assistant manager, and my interrogation began. They treated me as if I was lying, completely dismissed my concerns and even went back to the rear office to speak with Samantha the manager to discuss whether or not they would honor the warranty. I was then told I would have to bring the vehicle back with the battery installed so they could check everything to make sure for themselves or the warranty on this new battery would not be honored. The whole tone of the conversation and demeanor of Leanna was demeaning, dismissive and insulting. It was clear she did not want to assist me or even have me the store. Needless to say, I will never use O'Reillys again and highly recommend people of color to go elsewhere.

    After a local shop failed to tighten the bolts on my skid plate after an oil change and I lost one…read more(and almost another), I came here to buy replacements. The staff was so unbelievably kind and friendly. I chatted with all of them, and the manager personally replaced the bolt for me (and added Loctite) so I wouldn't have to return to the horrible oil change shop. I felt respected and listened to here, and I will definitely return again if I need any auto parts.

    Washington Auto Carriage - Right lift assist spring on backwards

    Washington Auto Carriage

    (12 reviews)

    After being told to pound sand by several shops in the area, this place took care of me and did it…read morequick. I needed some emergency fabrication and rust mitigation done to save my van. I was worried that nobody in town was going to know how to do it and I didn't have my welding circuit installed at home yet. I contacted mid week so I figured it would carry over into next week. Nope, got it done by Friday afternoon, today, which is why I am now writing this. They did it correctly as well. Not some hack job. I guess it helps when you say "Just make it right" and let the pros handle the thinking vs trying to be cheap which makes it difficult, if not impossible to get a job done right. Looks like I found a place that can take care of a few mods for me to get a little more capability.

    I took a two horse slant to them specifically asking for the brakes to be repaired. They assured…read moreme they would do so and prior to picking it up. I reiterated exactly what I had asked to be done. I received a phone call indicating I needed $1900 worth of repairs done and the brakes would be taken care of. I approved for the suspension to be and re-refurbished but emphasize the brakes were the biggest deal for me. When I up, the bill was not 1900 but 2200 and the brakes were exactly in the same condition that they were when I brought the trailer in. They indicated they would send a service truck down to make it right. Zero and zero response to both written and verbal . Extremely disappointing.

    Interstate All Battery Center - autopartssupplies - Updated May 2026

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