Totally satisfied customer.
Scheduling was great. They fit me in even though they were fully booked after I explained the necessity of my last minute timing. They then found a way to still do it even though the text message confirming on my end never went out, so there was a snafu.
Packing up was great. The two guys who came were friendly and polite. I noticed them wiping their feet every time they went into the house. I saw what they were doing--packing wise, carrying--and it was respectful of the stuff as well as their own safety (important, you know). This has been during Covid19, and even though most people where we're at dispense with masks, they wore them in the house and whenever they and I were talking, also with social distancing then.
Price. OK, by nature we always think "it's too expensive." They were neither the cheapest nor the most expensive of who I checked out. But they were highly recommended by my brother, so I went with them. I then decided to store the stuff at their warehouse. Again, not the cheapest but also not the most expensive. So when all is said and done, fair price in general, and very fair considering how satisfied I am.
About my brother's experience. He had exactly the same experience. My move was across several town lines. His moves was across several state lines. read more
