I tried, in vain, to alert Hydro Duncan (North Cowichan) on Vancouver Island to a potential…read moreemergency situation. An empty boat trailer attached to a hydro pole guy wire via a titanium lock at 616 Arbutus Ave., North Cowichan on Mar.12/25. After getting transferred to a 4th person and put on hold I hung up. Obviously no one sees that as "their job". So now we shall just wait until someone tries to steal the trailer and cut the guy wire instead of the lock and the pole shall come tumbling down.

Like any company that has a monopoly, BC Hydro has terrible customer service (and doesn't care at…read moreall about fixing the problem) because customers have no where else to go anyway. In an attempt to be as "green" as possible, we opted out of having a paper bill, and instead have chosen to rely on an emailed bill and their website to keep track of what we owe and when it is due. Imagine our surprise when our hydro was disconnected for allegedly owing close to $500.00 while bchydro.com showed an amount owing of $109.00. After speaking with one agent who hung up on me and waiting another 20 minutes for a second agent, I was told that I was at fault, the reconnection fee would not be waived, and it was my job to *call* in to find out the amount owing and not rely on their OWN website. The agent could not clarify for me what the point is in having a website that doesn't provide accurate information.

Scott was right on time. His dress and deportment was very professional. Totally satisfied with the…read morejob he did. Would highly recommend Scott and his company. Thanks for a job well done

Scott even came early (he called to arrange the new time)! He was prompt and efficient. We were…read morevery pleased with the results of his work. Further he is friendly and conversational. He talked about our carpets including quality and care. Thanks Scott. Look forward to calling you again.

Excellent customer service, efficient and very knowledgeable. The Owner, Nathan, is friendly,…read morerespectful and great to work with.

We worked with Nathan to solve our problem with our port engine and he was analytical in going…read morethrough each step to eliminate things working and finding what wasn't. We will be using Bayside for our annual maintenance, even though we are U.S. and the boat is stored in Anacortes, we bring it to Sidney before going north

I am not the biggest customer or some YouTube dude...I am just an average Joe or John...lol who…read moreloves this Kirby 25 which keeps up with a bunch of bigger boats. I sail out of Whitby Ontario. No one local wanted to deal with me because I am not value for money based on the size of my sailboat. I drop a request to Precision via the web and boom, instant response followed by ZERO pressure initial consultation! Signed up for three easy payments and that was that! During process, the team helps you all the way with measurements and good follow questions. Sails arrived and here is my review of each item. Looking to purchase Genoa over the winter season from Precision! Precision Jib- awesome Precision Main- phenomenal! Precision Halyards- strong Precision boom cover- beautiful! (Just arrived) In the end, one very happy boater which is due to the professionalism of the precision team and customer service. BYW my Kirby 25 slips effortlessly through the water with these new sails. Also, lots of positive comments on the boom cover when sitting at the dock! John

I needed a new jib to replace my 13 year old beautifully patched and blown out sail. I chose…read morePrecision on the recommendation of a fellow sailor here in Sarasota. Nicely timed updates about the place in the process my sail had reached and quick responses to questions is more than you can ask of many companies today but Precision Sails is the exception to the rule. I received my new jib last Monday and took it out flying on Friday. It is perfect! My boat has not had this much speed in at least 5 years. I thank them very much for a beautifully crafted, quality product. Doing business with them is a pleasure. I highly recommend them to anyone needing a new sail.

Prompt professional service. Good contact and kept informed throughout process. Very good jobread more

EJ and the team looked after my motor YACHT while we were on a global cruise and spent about four…read moremonths in Victoria Canada. This guy is next level he is without doubt the best in the business. I actually flew EJ down to Mexico because the standard of his work was beyond reproach. Just a shame I'm retired otherwise that hi the guy full-time. James

Jack Hicks is a great lawyer and has always treated us with respect and civility. He has guided us…read moresuccessfully through legal issues for over 20 years.

This solicitor, whilst acting for me in a simple purchase of an mobile home gave me inaccurate…read moreadvice re "chances of being sued" if I "failed to Complete"..even to "being sued in Europe" all nonsense.. I had found faults and electrical concerns and alerted him, showing this solicitor hastily taken photos of such. Then my Realtor went absent for a week! He had recommended Mr Hicks for the conveyance, both evaded my personal appeal for help to avoid Completing on purchase (due 7 days later) in July 2009. I could have walked-away from the Purchase, it later transpired. It proved to be via a very negligent illegal MLS Realtor & Listing, after the event! The Vendor was fraudulent and had schemed/lied..2 Realtors did not check CSA illegal fire status of property, nor did this Solicitor. The RECBC concurred with 'the facts' of this very illegal MLS listing by 2011. I wrote to the Law Society, they disregarded my letter. His lack of respect for me as a worried client in 2009 resulted in a loss over $ 50.000 and much pain (as a recent widow)..and in a larger miscarriage of Justice, which I have been unable to raise funds to 'fight' due to loss of home, exhaustion and mental anguish. I lost all my funds through his inaccurate and disengenous advice. I cannot afford fees for a 'new solicitor' to seek compensation. A later Solicitor advised I have a "good case" and commenced action letters.. now I have no funds to pay a solicitor to take my claim further, against Realtors & home inspector (re: lack of due diligence) to Court in BC. Pro bono has proved hard to find in reality! All in all a horrible sequence of events; as a man he was disingenuous before and after the event..

DO NOT RECOMMEND!…read more Think it's important to share that the service Scott and his dad provided for years was truly amazing ! Family and friends went their. After going last year, being promised a price for myself and my child whom would be a simple entry- I was charged much more. Things that I have always used and applied to my taxes they wouldn't. I was charged much more than promised. Missing signed forms, and a few other issues. Unprofessional conversations while I was in there. Sadly I would not recommend focus tax under the new ownership. I rather pay a little more and get exceptional service and accuracy. Family and friends have reported the same and have had major mistakes made last year. My brother in law and parents had also always gone here and will not this year.

I'm blessed to have had my taxes handled by Scott for 12 years and counting. I courier my papers…read moreand receipts and get a phone call and email about details. Done! Quick and perfect! His professionalism can't be beat. His helpful and kind advice has been right on the money and I would recommend him to any and everyone. It's so good when you trust someone with all your important information with no worries and can help others by referring this service TM Davies Kelowna BC

Wow! These people are in it for the right reasons. My experience was wonderful. Expertise,…read morequality, customer service, bueno. 205-656-6616.