I saw a 3 star review and I don't use Yelp but this place left enough of an impression that I'm hopping on here to write one too (I usually just leave one on Google if I do.)
We went there around 11 today, they were busy but were ready for us. Wife had a few questions about the menu and they didn't have to ask someone in the back to get us an answer (hopefully you know what a relief it is when they know their own menu lol). We ordered, they let us know the expected wait (about 15 minutes which is also what I saw on their tik tok) and it's fine. The eating area is nice, kind of trendy but in a subtle way. It's comfy, the music wasn't blasting but was fun.
I kept overhearing that they can notify you over the phone when your order is ready. It's a nice option if you can't or don't want to wait for it. The food is fresh and it's immediately evident when you take the first bite. I'm a sucker for fresh soft pretzels and man, this place got it right. The customer service was solid, I feel like they were attentive, honest, and kind. The other review here didn't really sound like we went to the same place so I hope this helps y'all out. I'll absolutely be going again and I hope this place does really well. read more