My first review of the New Year and I'm sad to report, it's not a good one...
Ohh KnOcK, where to even begin....It's restaurant week= a given 'hit or miss' experience! Tonight does NOT even come close to what is acceptable in my opinion. I just left 10 minutes ago, and had to start my review at ONCE, as it was one of the worst dining experiences I've ever had, and I eat ALOT!!
Lured by the tempting menu, my friend and I decided to stop in, to sample the fare. We were early for our 5:30pm reservation, so we grabbed a glass of vino at the bar. After couple of sips, the host led us to our table. Our eagerness for great food and light-hearted conversation were quickly turned into a surreal and upsetting evening.
Most people would agree, that I am a pretty well rounded, well traveled an open minded individual, rarely in my 33 years of life have I ever felt more uncomfortable than I was tonight. Although, we observed that we were the only women in the restaurant, never did we feel intimidated or out of place. However, our icy server really made us feel unwelcomed tonight.
Our bus boy poured our water and informed us that 'Philip' will be by to take our order. Philip skipped the formalities and sauntered over to take our order. We started with the Heirloom tomato salad, he later plopped two pieces of hard sourdough rolls on our bread plates with some sort of whipped butter (I couldn't be sure, as he turned on his heel and disappeared before we could ask what it was) After a few minutes, he reappeared with our starter course, at first glance I could tell the tomatoes were not fresh, reaffirmed when my fork pierced into it, against my better judgment, I took a little taste, Blech!! I glanced at my friend's plate and saw the same lifeless appetizer staring back. As Philip coolly floated by our table, we debated whether to send the food back, we didn't want to be 'THOSE PEOPLE' but this is simply unacceptable! He didn't seem to care that neither of us touched our plate and stopped eating all together. We finally decided to flag him down and informed him that the tomatoes were a little suspect to us and asked for new slices. He quickly swept up the plates and asked us if we wanted to get something else because 'We obviously find something wrong with the tomatoes' Wait for it....EYE ROLL?! Really?! Not only did he express his disdain, that we pointed out that the food was subpar and inedible, but apparently we were really getting on his nerves now too!! GULP, we were the first reservation of the night, and he's already in a huffy mood, what will the night bring?! Back to the kitchen he went, and out came our wedge salad, drenched in blue cheese dressing, which actually wasn't half bad, however the host soon brushed past our table and cooed to Philip 'let's scale back on those portions'. I was shocked at how rude and unprofessional the staff seemed to be!
Onto the battered asparagus fries, crispy on the outside and soggy on the inside, however the flavor was nice and the aioli sauce was a nice compliment. My friend's fried mozzarella was very bland, but the pesto and marinara sauce was tasty. The crab cake entree was rather luke warm and salty, it was a bit soggy and could have been cooked a little longer, but the portion size was nice. The dessert was nothing to write home about, pretty to look at, but just meh and was sitting in the fridge a tad too long.
My empty glass of Pinot sadly sat barren the whole night, I contemplated asking for a refill, but I didn't know I could handle another awkward exchange and bagged the whole idea.
As the night wore on, a nice mix of people came in, Philip seemed to be a little less bent on being rude to us or we were just so immune to it that we didn't really care as much.
I can normally balance out the rating with the food to service ratio, however, tonight was unbelievably disappointing in every way! I have been back to a couple of restaurants from visiting them at RW, but I could not bring myself even for a redemption drink, obviously Knock doesn't care so much, as they took my $35 and sent me on my way, lesson learned, however I take my Elite 12' status seriously, so here's another two cents (bad joke, I know)
RW is suppose to 'highlight' a restaurant's potential, but dear KNOCK, please consider taking your name off the participating restaurant list, if you feel that being part of RW is a hassle and not profitable enough that tonight was the kind of food and service that was presented, it's a disservice to the industry!
Sorry Yelpers, I have to SERIOUSLY disagree with the glowing reviews here, is it possible that we were at the wrong restaurant?! This place is anything but, hospitable!! Maybe if I stick to the liquid diet + karaoke, I wouldn't have been so twisted.
Apologizes for the rant, so let me wrap this novel up: KnOcK KnOcK= nobody's home!! read more