I've been an Apple customer since the 90s but I won't be buying accessories from them any longer…read more They're just pushing garbage out the door now. After a year of normal work the black started coming off the keys (see pic) on this keyboard. A few months after the Touch barely functions. After going through their ridiculous return system and waiting 2 hours for my appointment, the rude Apple "Genius" told me warranty is one year on all products BUT they could fix it for $160...for a keyboard that cost $200. A $20 third party keyboard would last decades but Apple can't make a keyboard that lasts longer than a couple of years. Apple used to be the best customer service and there was a time they'd be embarrassed to have produced poor products, but they've become a complete joke. Quality of their hardware is in the toilet and customer service is even worse. Apple has stopped caring about quality and its customers.

A nice young man helped us buy a phone for my son, then he started a data transfer. It would take…read more40 minutes. We left my son with him. The data transfer from old phone to longer and started to freeze. A nice young woman helped. We had to restart the data transfer. She got wireless chargers and a data transfer cables. The other people we asked said "wireless data transfer is just as fast as with cables...." NOT! The wire method took less than 20 minutes! The last minute is always the longest! Why is that! Oh, the iPhone box was lost and the receipt wasn't emailed. Emma took care of both. Thank you Emma! Your persistence and great personality Should be commended!

Superb installation and service from beginning to end !…read more Highly recommended! Very high quality components used.

0 rating. After 30 yrs of doing business with the original owner, Larry S. , the new owner shows no…read moreappreciation of customer loyalty. I bought my FINAL tv from this business 3 years ago. Top of the line Samsung. After ONLY 3 years my tv died. I complained to Huntington only to receive a deaf ear to my problem. Their only solution was to replace " the junk" they sold me at My own expense. A friend of mine highly recommended Best Buy Geek Squad. Two competent friendly techs quickly diagnosed the problem. When Huntington installed my tv they did not install a surge protector leading to a power surge frying the tv's power cord killing the tv. What a sloppy careless way to install a $5k tv. Lesson to be learned here, NEVER do business with Huntington home systems ever again!!!

Corey did a fantastic job installing a motorized mantel mount in my living room. Very professional…read morethroughout the whole job. Very fairly priced and very good craftsmanship. I will be having him install my home theater in my basement. Highly recommend.

Corey was great! Responded quickly and set up the install within a couple of days. He and his…read morepartner (sorry I can't remember his name!) did a really great job, we couldn't recommend them enough!

I just had a superior experience at the store. Extremely helpful in guiding me to the best…read moresolution. Their patience and efforts were phenomenal. Special shout outs to Rey and Chris!

I had a damaged phone so i went to the Boylston St. shop and bought a new one. It was a terrible…read moreexperience. The Manager had no control of her Store and had so many clones of herself working there without knowledge of the products. Although i have been a Tmobile customer for years, i was charged for an activation fee. Terrible store run by a terrible manager. I now go to Downtown Crossing where everyone is so much more knowledgeable.

I can't say enough BAD things about this company and would give them a minus rating if possible…read more Billing is bait and switch- customer service all online and HORRENDOUS! They do NOT consistently send bills, then CUT off your service with NO Communication whatsoever. If my friends didn't email me, I would know. They kicked me off my family plan again with out legtting me know because hey, what do I matter, and stating billing me at a much higher rate- ever higher than a new customer rate. Way to value you!

(Pre-2/19/2020 with COVID-19)…read more Mid afternoon one day, I decided that pop into T-Mobile to ask a few questions about how to use their service during my upcoming international travel. They weren't crazy busy, so they had time to spend on me. How can I use my plan's included International service without getting charged for phone calls? How do I make sure any call I make while I am out there is using wifi calling? Is there a way to shut down the mobile service for calling? The lady suggested that i could turn on airplane mode when I have wifi before trying to make a wifi call. The fellow told me that I would have unlimited data and texting, but noted that as long as I didn't pick up a call or place one while I am out there, then I wouldn't be charged for a call. But at least it would only be 25 cents a minute for calls while I'm out of the country. Online searches turned up tips such as turning off Roaming (connection to data services) to turn off cellular data completely when you're out of the country. "If you choose this option, you'll still be able to get phone calls and texts whenever you're logged into a Wi-Fi network or hotspot. But your phone will not send or receive data on networks such as 3G, 4G, or LTE." However, I suspect that would basically kill the T-Mobile International benefit and would be a better idea for those on other plans/services. To minimize data use: Go to phone Settings - go to Accounts & sync - click to turn off Auto-Sync. International Travel Call Forwarding **21*18056377249# To turn off International Travel Call Forwarding ##21# Tip - Download Apps/maps/info ahead of time, while at home.

The Boylston Street store has such a wealth of wonderful employees -all eager to help. My…read moresituation was complicated with 4 phone lines and a watch to switch. Starting with Vivian, the store manager and then Leisha- they walked me step by step (and I'm old) through the process. I have been in several times since with various new phone issues and they were very knowledgeable and patient with my lack of technological know how. I highly recommend them and the T-Mobile service I signed up for-

EBAY sale was fantastic. They packaged my laptop expertly, gave me knowledgeable technical support…read more(Steve) that was immediate and they keep their word about helping when needed.. Machine was as described and they were there to back it up with any question. Wish other EBAYers were as good. I now have another source for dependable computer help.

Bytefixx has always been a great tech service provider. Unfortunately for me they moved to Lawrence…read morewhich is one hour from Newburyport.