Can we give negative stars? We give one star only because Yelp requires that in order to post a…read morereview. Dealing with The Benchmark and Doc Henry was without a doubt the worst experience of our entire remodel. The window manufacturer, Reynears, was equally disastrous. Doc did not know his product at all, and our entire window system had to be re-engineered and re-installed. The Benchmark and Reynears led us on, stone-walled, and eventually refused to respond to our inquiries. Two years down the road, while we lived with defective windows and doors that could not be properly opened or closed, replacement hardware (aesthetically not at all what we had ordered) finally arrived. We still have pieces missing, and Doc has gone AWOL. If we had had the energy to take The Benchmark to court, we would have. Not only did we live in a house that could not be secured, the untold stress inflicted on us was unforgivable. As Eugene L said, remodeling is hard enough already. Spare yourself, and find a window and door company that has scruples and actually cares about the quality of its product and honest customer service.

I purchased new Kolbe and Kolbe Windows about 5 years ago from Doc Henry to replace old windows in…read moremy 1935 bungalow. Doc was patient and very helpful choosing the right colors to compliment my house and they are now the jewels that make it shine. Because retrofits in old homes can create the need for tweaks as the years go by, I have always been able to count on Doc of Benchmark Windows to be there for me. He is a person of utmost integrity who stands by his products and makes sure all issues are addressed promptly. This is very important to me. I have been building and remodeling homes for the last 20 years and having a reliable, competent company for Windows and doors is of critical! So many vendors do not stand behind their products and once you have a problem and they don't want to be responsible? Well, then you have REAL problems. Doc has helped me out even when it wasn't his responsibility because that's the kind of person he is: helpful, courteous, knowledgable, professional and full of integrity. And his products are of exceptional quality. I cannot recommend Benchmark Windows highly enough!

I brought in a brand-new door to have it drilled for hardware. During that time, the wood split…read moredirectly from the bore hole and separated down the face of the door. Two contractors looked at it and immediately identified it as drilling stress. Instead of even considering that possibility, I was told repeatedly that it "can only be water damage." The door is dry. It has never been exposed to significant moisture. But there was zero willingness to discuss that. What was most frustrating wasn't the mistake, it was the refusal to take any responsibility or work toward a fair solution. We live less than half a mile away and were actively purchasing additional doors that same day. Rather than try to make it right, the conversation became defensive and rigid. As a customer, you want to feel like a business stands behind its work. That didn't happen here. I've decided to take my business elsewhere.

We had a very simple request: drill for hardware on a brand-new door…read more Instead, we got a cracked bore hole and a split running straight down from it. Two separate contractors looked at it and immediately said the drill bit lifted the wood fibers and caused the split. Not water. Not "moisture bubbling." Mechanical stress from drilling. The door is bone dry. We live 0.4 miles away. It was transported covered. There has been zero exposure to the kind of water that would cause structural separation. You'd need a flood, not a short drive home. And at the very least, the door would have still been wet. These pictures were taken less than 20 minutes from when the door was picked up. Rather than take responsibility, we were told it "can only be water" and offered to have it "steamed." Steam. For a drilling split. We were actively purchasing three additional doors the same day. Those have now been canceled. We've found another supplier who understands how doors, and accountability, work. Mistakes happen. Refusing to own them is the real issue.

I wanted to give a local business a chance rather than going to Home Depot. I wanted to build a…read morebookcase. The guy at Hayward told me this was the wrong place for that kind of lumber. They just have Douglas Fir. And not in sizes suitable for bookcases. He said I would have to look downtown for hardwood. Seems a bit odd for a place with "Lumber" in their name to only sell one kind of wood? And it turned out that Channel City Hardware a few blocks away in Goleta does indeed sell a variety of lumber suitable for bookcases. Maybe this place treats you OK if you are a major construction company. But they clearly are not interested in locals who are trying to do their own projects.

Store was looking to hire a cashier .Went back and forth with corporate for 2 weeks.They send me to…read morestore location to be interviewed by Willie Nelson ( yes thats his name) I get there ready for a cashier interview and he tells me they are only hiring delivery drivers. Major waste of time.No wonder why they cant keep employees and have a bad customer relationships.Run by assholes who dont know what tgey arr doing

Angle construction replaced a double French door with a slider and replaced a window with a larger…read moreone that required cutting a larger opening. the craftsmanship was fantastic. they worked closely with me to make everything perfect. Irakli led a small team who were professional and courteous. They were on time to all appointments (a big big plus in my book) Windows are high quality. I compared, and their price was very competitive. I highly recommend Angle and their team.

I used Angle Construction for a project I was working on, and the whole process was very smooth…read morefrom start to finish. They did a wonderful job on the windows, and everyone was very kind, professional, and attentive. I've already referred two clients to Angle Construction and will definitely be working with them again in the future. Highly recommend!

This place is amazing, the people that work here are just awesome. I bought a few places in PG…read morebecause I was bored one day and they all needed new doors. So I went here and spent a bunch of money and it was well worth it. Would go back.

We bought a property that was a total remodel. all that was left was the foundation and the…read moreoriginal framing with exposed studs. Windows are a very important part of any finished project, being one of the most noticeable details in a remodel. This is why I recommend using Bernie and the team at visions to bridge the cap of achieving the look for the project while meeting the budget demands. An experience that I recommend, Bernie keeps his word and cares more about your experience than anything. I look forward to our next project this summer 2021. Garett Crocker

Courteous and efficient! The service was great. Now I know…read morewhere to go for sliding glass doors and screens that require a fix. I'll be letting my friends and family know about this honest and reliable company

Glide Guys came up with the perfect solution for my older Pella outward-swinging French doors. They…read moreinstalled an inside-mounted retractable screen that was custom measured to fit exactly, providing the ventilation I wanted while remaining virtually invisible when not in use. I'm especially glad they handled both the measuring and installation. Their attention to detail resulted in a flawless fit, and the entire process was smooth and professional. I couldn't be happier with the product, the service, or their responsiveness. I would definitely use Glide Guys again and highly recommend them to anyone looking for a quality screening solution.

I had a door installed on a water heater closet. Job was well done. Completely pleased. Personable…read moreand easy to work with.

We'd seen the quality of their work, so we were confident in the excellent finished product…read more Alfredo and the team met this expectation, but on top of that the service and value were also top notch.

Zane has came to checked the door in person, gave us a quote (we agreed on.) and scheduled the date…read moreto work on the project. He rescheduled the first time because of health issue. We did agreed to reschedule the other date two weeks from the last appointment. I messaged him to touch base a week before the meeting date. He didn't respond. This whole process is over a month. On the day of his wife texted back and said he went back to the hospital. I understand if you have health issues. It's not okay and unprofessional to agree to work and schedule it twice but not follow through and bad communication throughout the process. Do not recommend this business. It's unaccountable.

I recently received a quote from Zane's door when a technician visited my house for measurements…read more The quote was really good compared to other companies but the door hardware is separate. That way there is flexibility with what you want to buy. Painting is also not provided but thats is NOT a big problem as there are plenty of providers