Bryan Zane, the business owner, started threatening to come tear down our door because he didn't…read moreunderstand how Zelle works...unbelievably aggressive and DISGUSTING behavior. We told him we didn't like his work, and he responded with insults and unnecessary comments. Please do not welcome someone like Bryan Zane into your home with such poor work ethic.

I never received a quote or any replies to my follow up texts, following the job site inspection,…read moreso I definitely do no recommend this business.

Can we give negative stars? We give one star only because Yelp requires that in order to post a…read morereview. Dealing with The Benchmark and Doc Henry was without a doubt the worst experience of our entire remodel. The window manufacturer, Reynears, was equally disastrous. Doc did not know his product at all, and our entire window system had to be re-engineered and re-installed. The Benchmark and Reynears led us on, stone-walled, and eventually refused to respond to our inquiries. Two years down the road, while we lived with defective windows and doors that could not be properly opened or closed, replacement hardware (aesthetically not at all what we had ordered) finally arrived. We still have pieces missing, and Doc has gone AWOL. If we had had the energy to take The Benchmark to court, we would have. Not only did we live in a house that could not be secured, the untold stress inflicted on us was unforgivable. As Eugene L said, remodeling is hard enough already. Spare yourself, and find a window and door company that has scruples and actually cares about the quality of its product and honest customer service.

I purchased new Kolbe and Kolbe Windows about 5 years ago from Doc Henry to replace old windows in…read moremy 1935 bungalow. Doc was patient and very helpful choosing the right colors to compliment my house and they are now the jewels that make it shine. Because retrofits in old homes can create the need for tweaks as the years go by, I have always been able to count on Doc of Benchmark Windows to be there for me. He is a person of utmost integrity who stands by his products and makes sure all issues are addressed promptly. This is very important to me. I have been building and remodeling homes for the last 20 years and having a reliable, competent company for Windows and doors is of critical! So many vendors do not stand behind their products and once you have a problem and they don't want to be responsible? Well, then you have REAL problems. Doc has helped me out even when it wasn't his responsibility because that's the kind of person he is: helpful, courteous, knowledgable, professional and full of integrity. And his products are of exceptional quality. I cannot recommend Benchmark Windows highly enough!

I brought in a brand-new door to have it drilled for hardware. During that time, the wood split…read moredirectly from the bore hole and separated down the face of the door. Two contractors looked at it and immediately identified it as drilling stress. Instead of even considering that possibility, I was told repeatedly that it "can only be water damage." The door is dry. It has never been exposed to significant moisture. But there was zero willingness to discuss that. What was most frustrating wasn't the mistake, it was the refusal to take any responsibility or work toward a fair solution. We live less than half a mile away and were actively purchasing additional doors that same day. Rather than try to make it right, the conversation became defensive and rigid. As a customer, you want to feel like a business stands behind its work. That didn't happen here. I've decided to take my business elsewhere.

We had a very simple request: drill for hardware on a brand-new door…read more Instead, we got a cracked bore hole and a split running straight down from it. Two separate contractors looked at it and immediately said the drill bit lifted the wood fibers and caused the split. Not water. Not "moisture bubbling." Mechanical stress from drilling. The door is bone dry. We live 0.4 miles away. It was transported covered. There has been zero exposure to the kind of water that would cause structural separation. You'd need a flood, not a short drive home. And at the very least, the door would have still been wet. These pictures were taken less than 20 minutes from when the door was picked up. Rather than take responsibility, we were told it "can only be water" and offered to have it "steamed." Steam. For a drilling split. We were actively purchasing three additional doors the same day. Those have now been canceled. We've found another supplier who understands how doors, and accountability, work. Mistakes happen. Refusing to own them is the real issue.

I really want to support small local businesses but this company doesn't seem to want business from…read moreeveryone. I've been here about 5 times in the last 2 months and have noticed they have a stereotypical customer that they like to work with. The customer service is very poor if you are not one of their usuals or have an account.

I wanted to give a local business a chance rather than going to Home Depot. I wanted to build a…read morebookcase. The guy at Hayward told me this was the wrong place for that kind of lumber. They just have Douglas Fir. And not in sizes suitable for bookcases. He said I would have to look downtown for hardwood. Seems a bit odd for a place with "Lumber" in their name to only sell one kind of wood? And it turned out that Channel City Hardware a few blocks away in Goleta does indeed sell a variety of lumber suitable for bookcases. Maybe this place treats you OK if you are a major construction company. But they clearly are not interested in locals who are trying to do their own projects.

Quick response to inquiry and extremely professional in all their communication…read more Quote was competitive and after the work payment was easy and convenient. Attention to detail on the task and the product was better than advertised. The new window looks great!! Would highly recommend

Angle construction replaced a double French door with a slider and replaced a window with a larger…read moreone that required cutting a larger opening. the craftsmanship was fantastic. they worked closely with me to make everything perfect. Irakli led a small team who were professional and courteous. They were on time to all appointments (a big big plus in my book) Windows are high quality. I compared, and their price was very competitive. I highly recommend Angle and their team.

This place is amazing, the people that work here are just awesome. I bought a few places in PG…read morebecause I was bored one day and they all needed new doors. So I went here and spent a bunch of money and it was well worth it. Would go back.

We bought a property that was a total remodel. all that was left was the foundation and the…read moreoriginal framing with exposed studs. Windows are a very important part of any finished project, being one of the most noticeable details in a remodel. This is why I recommend using Bernie and the team at visions to bridge the cap of achieving the look for the project while meeting the budget demands. An experience that I recommend, Bernie keeps his word and cares more about your experience than anything. I look forward to our next project this summer 2021. Garett Crocker

The Glide Guys are the absolute BEST!! Grant is super helpful and knowledgeable. We've had several…read morepet screens installed for our front screen door and windows. Top quality materials and craftsmanship. I couldn't find a single negative with anything these guys do. Absolutely perfect and other businesses should take a page from their book about customer service and satisfaction. One of the best companies I've ever dealt with hands down!!! I couldn't recommend these guys enough!!!!!

Excellent service and great price...had two old sliding doors rebuilt and they now open all the way…read morewith just one finger...amazing! Grant was very professional and thorough, couldn't be happier as we were considering new doors...a very valuable service!!!

Alfredo, Response time was on point. Professional, kind and knowledgeable…read more Alfredo Fixed my front door to close correctly and making my home safe. Alfredo explained to me why this door of my had not been closing correctly. He installed the proper screws needed for my door jam. I did not need to worry about my door opening with the wind or never closing properly. So grateful. Amazing gentleman. Safe and sound

Alfredo is a top notch professional and the right man for the job!…read more I started this project with an odd request. I wanted a bifold door that opened 180 degrees. I have a limited size office space and found it annoying that my door was taking up almost 3ft of wall! So after some Googling I found a door that would solve my problem for my niche space. I recieved quotes from a handful of people, all of which were uncharging me for expensive custom door hinges or trying to offer alternatives which would not fit the space. When I sent the project request to Alfredo, we discussed the project in detail and, while he had never done this style of door before, assured me it would not be any more difficult than any of his other interior door projects. On top of that, after discovering that my current door was solid wood, he said we could simply reuse it and save me some money. He picked up my door, took it to his shop, and came back later that week to install it. He went above and beyond what I had envisioned and even repaired the old holes from the previous door installation (the door was preciously installed on the other side of the frame. I could not be happier! Next time I have an interior door project, Alfredo is my guy! Thanks again! Boom boom!

I recently received a quote from Zane's door when a technician visited my house for measurements…read more The quote was really good compared to other companies but the door hardware is separate. That way there is flexibility with what you want to buy. Painting is also not provided but thats is NOT a big problem as there are plenty of providers

Zane has came to checked the door in person, gave us a quote (we agreed on.) and scheduled the date…read moreto work on the project. He rescheduled the first time because of health issue. We did agreed to reschedule the other date two weeks from the last appointment. I messaged him to touch base a week before the meeting date. He didn't respond. This whole process is over a month. On the day of his wife texted back and said he went back to the hospital. I understand if you have health issues. It's not okay and unprofessional to agree to work and schedule it twice but not follow through and bad communication throughout the process. Do not recommend this business. It's unaccountable.

We were having trouble finding someone to install new Marvin windows and a sliding patio door in…read moreour house (no return calls). We asked the place we bought the windows for a recommendation and they said AllStar Windows. Jason was easy to contact. Although normally, we like to meet, interview, and get bids from a few people for any major work on our house, after meeting and talking with Jason, we hired him on the spot. Jason really knows his business inside and out. Jason found partially rotted bedroom walls that had to be replaced. We really appreciated how he and his crew worked late that day to get it finished so we had a place to sleep. The old sliding door and window frames were not square at all; after being redone, both are perfectly level and square! Made hanging curtains a breeze. And the cost for this extra work was very reasonable. Jason and his crew are all very nice and respectful of your property. They work quickly, efficiently, and clean up everyday. In short, AllStar Windows did an excellent job. Highly recommend! If you need windows/doors installed, call Jason/AllStar Windows!

I just called to get an estimate to replace a window, residential. I was informed by Jason that…read morethey don't do small jobs. "We have a 5 window minimum." Too bad, because I have other windows needing replaced but, I was going to do them in the order of worse to best- on a budget.