So... I placed an order for two jackets, requesting 2 day Fedex Shipping. Was issued a fedex…read moretracking number. After 4 days with no delivery, I reached out to Fanatics. Only after I contacted them was told that only one of my items shipped and it was probably going to get to me by Wednesday or Thursday. A full week after it should have been delivered, and that they switched the shipping method. Only after I contacted them did I get a refund of my shipping cost, plus a cancellation. Terrible customer service, terrible communication. Extremely disappointed with Fanatics. They promise but don't deliver, literally. I understand that Covid has rippled into all areas and has made doing business difficult. But lack of communication was the problem here. Don't charge me for two day delivery and then not deliver with zero communication. The items I ordered were a birthday gift, and if they are late I would not have a gift for my son on his birthday... not cool Fanatics not cool.

I needed a DePaul Blue Demons pennant--and fast--and man, did they deliver. Prompt service, good…read morequality, great prices, and good old Midwestern friendliness to boot. Their shipping is professional - and you pay what they pay. Bravo!

Great sale on new drink containers. Found different sizes and able to get a mid-size and large…read moredepending on the use. Color selection was great too. Checkout staff were prompt. Great value too with the rewards program. Keep MOVING!!! It did not disappoint. Thank you!!

This store has a large selection all on one floor. Their shoe selection is larger than at other…read morelocations. Staff that I encountered were friendly and helpful.

Went here to buy some handguns. The prices are very good…read more The guys that work in this department are all very professional. The lady that works the ammo is very helpful and nice too! The only things that are a bummer, that take tons of time and trips, are the requirements from the state.... Fantastic facility too!

I am not a super outdoors person so I didn't know how much I'd enjoy a visit here. My boyfriend…read morelikes fishing and outdoors things like that and I do not. I was pleasantly surprised by how much I enjoyed my visit here. My six year old son did as well. The stores was HUGE and clean. We all enjoyed the live fish in large tanks. We also all liked the huge mountain of animals at the center of the store. I think I would return if my boyfriend wanted to.

Received my order today and finally felt compelled to write a review even though I have been a…read morecustomer for years. My item was relatively inexpensive but they treated it like I had purchased an $800 sword. Each piece was separated, the metal was oiled and wrapped in plastic, brown paper was coiled around individual parts, then extra paper was added to the box so the sword and scabbard would not move at all. Took 4 business days to arrive from ordering. I'm surprise so many have had bad experiences, the one time there was an issue with my order 10 years ago the staff went out of their way to make it a good experience (email attached). If you are an arms and armor nerd you will love exploring their website and in my experiences ordering from them has been nothing but positive.

I purchased a sword, paid for sharpening and paid over $100.00 for shipping, but somehow they…read moremissed the heavy corrosion on the brass, like some kind of chemical was on it or water or something. I don't know how this could have been missed during sharpening or packing. Furthermore, they ignored the email I sent immediately after unpacking with pictures of the damage.

If you're looking for anything billiards, whether a service or product, these are your guys. They…read moretake great pride in their product and work, all served with a good attitude and friendly relationship. Couldn't be any happier with my decision. Also worth adding, I purchased this table on a clearance sale on a Saturday; they installed on the following Tuesday! Thank you M.C.!

Mike and Chad were wonderful to work with. They were so informative and the install went so…read moresmoothly. We love our Hamilton pool table with the dining top, bench and we got the ping pong table top too!

Great professional non sales motivated help provided! Simple, easy, stress free shopping. Tons of…read moreavailable inventory at guaranteed unbeatable prices. I will continue to work with these experts for ALL of my fitness needs. Thank You!

We had a great experience with our salesperson BJ. He genuinely took the time to listen and then…read morerecommend what treadmill he thought would fit our lifestyle. He was very knowledgeable about the products, has a very pleasant personality and provided us with great customer service. Anytime I also emailed him and asked him a question he answered back promptly. I would highly recommend visiting Johnson Fitness & Wellness and asking for BJ. We will definitely be repeat customers when the times comes again.

These guys are awesome, always looking to help everyone Whether you're a skilled bow person or just…read moregetting into it. I highly recommend you checking it out. I had them build me a bow last year and I was fortunate enough to harvest my first buck that year! Their prices are also amazing on even the newest bows. And thy have a huge selection of cheaper to more exspensive bows.

Went in with my teen daughter knowing nothing. They were so helpful and a joy to talk to. I loved…read morehow they didn't look down on us because of being new to archery. Lots to choose from but they helped us know what to get and even have starter packages to get you everything you need. Yes a bit pricy but price is worth the hands on and custom size selection. My daughter being on the smaller size could find a bow that suits her and is comfortable for her. Highly recommend talking to one of the guys.

Some friends and I were in the Rockford area looking to rent skiis. Unfortunately, we arrived too…read morelate in the day to rent. I appreciated that the staff was honest with us instead of taking the sale and having us be unhappy. It also helped that they had the most adorable dog in the world. Stop by!

If you are in the Rockford area and looking to buy or rent some adventure gear, this is the best…read moreplace around! Some friends and I recently took a trip to stay at a cabin in the Rockford area. We had planned to go cross country skiing and found that Rocktown Adventures rents xc skis in the winter. What we had not planned on was how slow we would be at finally leaving the cabin to go pick up the skis. Since they unfortunately don't do reservations for the skis, we called ahead to make sure they had some before heading over. By the time we got there it was already around 3 pm and unbeknownst to us, they close at 5 pm on the weekends. We got started with the rental process only to realize we would have very little time to ski before sundown. After explaining a couple options we had for still getting out on the skis, the staff member ultimately told us it probably wouldn't be worth our money given our time constraints. Instead of staying quiet, taking our money, and letting us have a very short ski trip, the staff member suggested the option that was best for us! He then told us that if we were ever back in town to just give them a call and if they had skis available he'd have them ready for us when we arrived. Not only is the staff knowledgeable and caring but they have an incredible selection of gear. We didn't end up spending any money there, and that is exactly why this was a five star experience!