This review only pertains to the nursing staff during the hospital stay NOT the hospital's doctors…read morecare. During the Christmas holiday in Berlin, mom had made a tumble and broke her knee cap. This required surgery, yet since the Germans take their holidays very seriously, this was only possible the week after the new year. The orthopedic pre surgery appointment with Dr. T.L. was most excellent as was the surgery and post follow up during the hospital stay by Dr. S.T. and his team of specialists. The downstairs personnel at the information desk also were most kind and helpful as was the physical therapy team. The one star is given because the one week hospital stay was a nightmare. Daytime nursing staff (led by a male nurse) were nothing short of evil. On purposely hurting you where you just had surgery, not bringing a towel as promised leaving the patient wet and cold in the bathroom and refusing to return to help the patient off the toilet. The total lack of respect by the male head nurse also manifested itself in shouting and speaking to the patient and their company in the utmost horrible manner. His staff clearly followed his ways of communicating and treatment . Additionally, there was absolutely no knowledge of the medicine that was presented to the patient. When asking about these meds in the office (orthopedic section (2nd fl)) for the patient, an assistant (young girl) started yelling, meanwhile spitting her crackers on me while waving her arms to go and ask someone else. This fascist male nurse and his day time staff are a disgrace to the profession of medicine and the representation of this hospital. The food was far beneath standard and the hygienic measures were questionable, which from personal experience can be more so comparable to that of developing nations.

it is the worst hospital in Berlin I have ever been. We went there beacuse it was 8th of March and…read more our pediatrician's office was closed. My son was sick (he had bacteria) He had fewer and and coughing a lot for the last 4 days. And the the doctor (she) said that "this is the emergency and you are taking my time, because of you I can not take care of the other urgent patient, you should have gone to your pediatrician." so what can I say, are they real doctors? After waiting 5 hours at the hospital (it is my waiting record at any hospital) You are expecting some good treatment but they are just trying to get rid of you...

ich Würde eigentlich 0 Sterne geben aber es geht nicht , das Personal ist nicht nett, eine Ärztin…read morehat viel zu doll auf meine gebrochene Hand gedrückt obwohl ich gesagt habe das es weh tut, es ist dreckig und die Wartezeit ist viel zu lang und auf meinem BehandlungsBericht stehen Sachen die nicht stimmen

I am a healthcare provider and had to travel to Berlin due to my mother's deteriorating health…read morewhich landed her at this hospital.she developed pneumonia at age of 77 with multiple other medical issues which complicated her case further. I have never seen such a mess so called a healthcare facility. I don't want to believe that the healthcare system in Germany is failing but this hospital is a prime example of medical malpractice and negligence. At Bethel hospital patient monitoring and regular vital sign check ups don't happen unless you ask. once I asked for monitoring, then they would do it once in a while. diagnostic test were done upon request( sputum cultures, blood cultures, so on) there were cracks on the walls, water leaks, mold and mildew smell. ants crawling on the walls, tables and around the bed. no doctor visits happens on holidays or weekends. they discharge patients even if theit condition is unstable. if you have to accompany your patient due to language barrier or demented state of your patient, the hospital charges you per night and per meals, as if this is a hotel of some kind. all in all Bethel hospital seems like a slaughterhouse where patient care is completely neglected and the condition of this hospital may be endangering patient's health even further. Stay away from this hospital if you wish to improve your condition.

I was taken to the emergency unit here and subsequently spent 4 days in the hospital. I have never…read morein Germany encountered staff so friendly and professional. Excellence not just clinically but also with regards to patient comfort.

I was admitted with a bad foot infection .they took care of it with a lot of intravenous…read moreantibiotics..great group of good people..I do not speak German but we worked thru the barrier..the food was nothing to talk about ..overall they took care of me.....

Wirklich die schlechteste Klinik, in der ich je gewesen bin. Mehrere Leute waren unhöflich,…read moresprachen mit mir über die Schwere meiner Schmerzen und sagten mir, ich solle nach Hause gehen, als ich nach 4 Stunden höflich fragte, ob sie eine Schätzung über die Zeit hätten, die die Behandlung dauern würde. Ein Mann sagte mir: "Der Arzt kommt nicht, weil Sie hier sind, er kommt, wann immer er Lust hat, es könnte also morgen sein". Ich weinte, als ich diese Klinik verließ, nachdem ich die ganze Nacht mit Obdachlosen und Müll im Wartezimmer gewartet hatte. Unhygienisch, unhöflich, unprofessionell. Ich habe das Gefühl, dass sich diese Leute überhaupt nicht um ihre Patienten kümmern.