T & J service repair is a very reputable and family run establishment. I've had my truck ,…read moremotorcycles and boats serviced at many other shops throughout the years , many good shops, and this one is definitely one of the great shops to take your machines to. Nathan and his crew helped me when I was stranded on the side of the road, Brad a service tech there pulled up beside me and offered me a hand to their shop, as i was stranded on the side of County 7 . From there the family took care of me while I was also not familiar with the area, it was Friday evening before Labor day weekend and they took my Truck , which just decided to stop driving and assure me they would take good care of it for me over labor day weekend. They communicated with me throughout the entire ordeal, checked over everything, took care of the issue they caught & had it ready by that Tuesday. I said again I'm not from that area, but just from telling some friends from my area this story (Rush NY) they have decided to take their vehicles there for maintenance. Not too many shops left around like T & J service and repair. Thank you.

HIGHLY RECOMMEND -have been a customer for almost 20 yrs. T&J Auto Repair has been providing…read moreexcellent service to my family for a wide range of services from basic car inspections to brake, exhaust, and engine repairs and more even for my luxury SUV with all the electronics and special features. We have purchased a used car from them for my son's 1st car. That was a BIG TRUST factor and was glad could rely on their quality of used cars and trust in them for what can be scary for a parent and their child's 1st car and new driving experience. The family-owned business has consistently provided excellent customer service and fair prices. T&J is known for their dedication, ethics, trustworthiness, and honesty. They have helped me avoid purchasing vehicle/s that could have lead to a lot of future costly repairs but was interested in due to hype and provided advice on the longevity of other cars and resale values. The mechanics are honest, trustworthy, and complete their work on time and within the quoted price. Overall, T&J is a family-owned and run business that provides excellent and honest service along with fair prices for all their customers. I know when I question if something is going on with my car or go in for regular maintenance I am in good hands that I can trust and that won't take advantage of me. They have always done right by my family and to anyone we sent their way!

I want to thank Ivan & Isaac's detailing they did on my truck it looks amazing and thank you to…read moreSafelite for honoring their warrenty on the back window they replaced 5 years ago as it leaked causing the interior staining, mold, & mildew. I highly recommend Ivan & Isaac they did such a professional it looked like the day I bought it new! I also highly recommend Safelite they were incredibly helpful in getting this taken care of! Respectfully, Jeannette B

My car was a total mess! I have owned it for 5 years and have had everything from kids to dogs in…read moreit. When I picked my car up from Ivan and Izacs, it looked like the day I bought it! There was not 1 dog hair or stain to be seen. And the smell was amazing! I could not be happier!

I disagree with Phelps C's issue with this shop's knowledge of newer cars. My mother and I have…read morebrought our 2007 Buick Lacrosse and 2011 Toyota Corolla in a dozen times and they've worked on them fine. I do agree that it would be nice if they took credit cars, but as far as their work goes, it's the best in town.

Great if you have a car older than 1985. They dont take credit or debit cards. Nice people but…read moreare unfamiliar with modern cars--most especially non domestic cars.

My brand new Jeep left me stranded at my own home. Insurance company called Union Street…read moreAutomotive. They immediately called me back, told me what the charges were and gave me an eta. The driver Owen arrived on time. He knew exactly what was wrong. He got my Jeep started and it's being taken to Cortese in Henrietta. The battery 8 months old is not holding a charge. Thank you for helping me.

Union Street Automative came to help put on my spare in the dark after I had gotten out of work…read more Excellent service, I would recommend them to anyone.

I have come here for years Best employees,quality,value and…read moreservice you can ever find. I have no intentions of ever going anywhere else Zaida Park

Reasonable auto repair and tires without taking you to the cleaners. I got to know the owners…read moreawhile back and they've always taken good care of me, whether it be for troubleshooting problems or finding a way to get the car to a place that can fix it if they can't. More than once, they've told me "We can't fix it" and then recommended the right place to do the work.

The worst place I have ever went to! BEWARE!!! They are dishonest and replace parts that are not…read moreneeded and take your parts and replace them with used parts.

Thanks very much to Paul and Isaiah for getting to me on a very busy and very cold day. I was stuck…read moreoff the road in very deep snow and completely helpless. You both were so pleasant and very helpful. Prompt, confidant and capable.

I've been to Monro Auto Service and Tire Centers twice in the past two years with major car issues,…read moreand both experiences were excellent. They got me in quickly, worked with me through everything, and took great care of my car. The staff was professional, understanding, and communicated well throughout the process, which made a stressful situation much easier. What really stands out to me is the difference compared to years ago. I had stopped going there over 10 years ago because my experiences back then weren't the best, but I decided to give them another try -- and I'm very glad I did. The improvement in customer service, professionalism, and overall quality of work has been huge. After two major repairs and consistently positive experiences, they've definitely earned my trust back.

I called and made an appointment for AC service. 30 minutes later I attempted to drop off the…read morevehicle only to be told that their AC equipment is broken and in need of parts. How about communicating that important detail to the phone call taker?

The BEST place to get your vehicle taken care of O'Conner Automotive Palmyra, New York Honest and…read moreReliable Car Service value quality are above and beyond

4 new tires and an oil change. Quality work for an affordable price. Great small business that I…read morewill continue to support and recommend.

Customer service is absolutely terrible. Impossible to get…read moreahold of anyone when calling. They hang up on you while you're on hold. And I know that's the case because they did it to another customer while I was there. I called them for 2 days to see if my car was ready, and no one picked up or called me back. So I drove over anyway, and everyone's just chilling in the office. Told me my car would be ready in about an hour. So I come back an hour later, and I had to wait another hour. The woman in the service center rang my husband up for the wrong vehicle, and when he pointed it out, she huffed and puffed about it. Then instead of ringing the correct vehicle up, she made him go back to the waiting room. Then told him if he wanted to continue being a customer there, he would need to be more patient? Like, WHAT? My husband and I really liked the vibe there at first, it was laid back. But we have never seen such disrespectful, aloof, unprofessional service. Really really appalled.

I made an appointment with Brandon Farren and Brandon had the vehicle type I wanted ready and…read morewaiting for my review. It was exactly what I wanted. My trade was appraised to my satisfaction and the deal was made no fuss no muss nice and easy lemon squeezy. Highly recommended.