I will tell you that being in healthcare, especially for the elderly is not easy. Dr. Sam Chia is…read morean upstanding, honest and to the point Dr. He helped with many stages of our grandmothers life, from recommending treatments to rehabilitation centers and even hospice care. The staff in the office is always nice and very well informed. But more than anything when it's necessary, Dr. Chia would slow us down to make sure we clearly understood all the options available moving forward and break down information to us in a way that was easy for us to understand. Thank you, Dr. Gian staff!

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment yesterday with my mom, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is non existent. Street parking only. Establishment: The establishment itself is very clean, neat, tidy, and organized. Small doctor's office. Staff: The receptionist and assistant here are very friendly, knowledgeable, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. And now this is why I am giving this doctor one star. Honestly, if I could give this place zero stars, I would. He is one horrible excuse of a doctor. How the hell did this man become a doctor?!?! He has horrible bedside manner. I am a nurse, and I was with my mom during her doctor's appointment to help ask questions and etc. He was rude, impatient, condescending, insensitive, patronizing, dismissive, and arrogant. I seriously don't know how this man became a doctor. When he entered the room, he failed to introduce himself and immediately went to assess my mom with cold hands. As my mom and I were trying to explain to him what was going on, he kept one hand on the door and was trying to leave the room. He literally shrugged off my mom's concerns and said she was "over thinking" and told me to "stay in my lane." DO NOT COME HERE! HE SUCKS! AVOID THIS DOCTOR AT ALL COST!

Dr. Peng is one of the best primary doctors I ever had. He's knowledgeable, professional, and…read moreattentive to your medical needs. Wait time is quite prompt or short, and the office staff is very helpful and friendly. The office environment is clean, modern and pleasant which is a definite bonus.

Very caring,kind and a good listener. Took his time to explore all options with me. Very clean…read moreoffice and nice office staff.

Dr. Ho and his staff were phenomenal! It has been a while since I've been to such a great office…read morewhere the entire team was so welcoming and worked together to give me the best care possible. I loved that I was seen on time and proper Covid precautions were made at the door to make me feel very safe. Dr. Ho was very thorough during my visit and took the time to address all of my concerns. He provided great preventative care and offered different approaches for my treatment plan that were very realistic and attainable. He's extremely knowledgable so I know that I am in great hands. I also appreciated the great follow-up care that Dr. Ho and his staff provided. Tamika, his MA, is very sweet and super helpful whenever I need assistance with anything. I highly recommend Dr. Ho to all of my friends and family and am so glad I finally found a doctor that truly cares.

I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

Dr. Ho is amazing! He is kind, patient, and always willing to listen to his patients. I've been…read moregoing to him since I was 18, and he has always been so nice and caring. He takes the time to listen, makes sure you're taken care of, and genuinely cares about his patients, which is why I continue to go back to him. Both my mom and I see Dr. Ho, and he has been a wonderful family doctor for us. It's so nice having a doctor who makes you feel comfortable and actually takes the time to listen to your concerns. The office itself is also very clean and super nice, and the staff is always friendly and welcoming. I especially want to mention Fallon, the nurse. She is so kind, sweet, and incredibly helpful with everything. She always makes you feel comfortable and is wonderful whenever you need help with anything. I highly recommend Dr. Ho and his office to anyone looking for a kind, caring, and trustworthy family doctor. Dr. Ho, Fallon, and the entire staff are wonderful!

Dr. Samuel Seyao Ho is a highly skilled internist and provides exceptional care. He is respectful,…read moreextremely knowledgeable, attentive, kind and incredibly efficient!

Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

I've been seeing Dr. Chung for many years following him from Covina to his practice in Arcadia. He…read moreis thorough and extremely knowledgeable. Has an excellent bedside manner and takes the time with his patients to answer each of their questions in depth. He has a caring nature and would recommend him.

Dr. Eric Chwa has been my doctor for over 30 years and I'm still seeing him now. He spends his…read moretime with his patients. There for, the wait time might be a bit long, however, you will not be disappointed when you see him, because he goes through everything carefully with you. He never fail to send me to a specialist when needed. Never fail to call back when I left a message, also he called me as late as 10 pm just to get back to you on his busy schedules. That's caring. I have most of my other doctors at USC now. The issues with these large medical facilities, they do not pass my records to the outside doctors. now USC took over Arcadia Hospital. Hopefully he is in the loop now. Very good doctor.

I have been a patient of Dr c h w a for several decades. His education Connection with other…read moredoctors and overall approach as my personal physician has kept me in the best medical shape I can possibly be in all areas of my life Dr Chua has always been there through all faces of my life . I'm truly grateful to him . And his office staff is always there to answer questions and very helpful with prescriptions and appointments to get my prescriptions on time and my office visits so I can get on with my life.

Dr. Liang is compassionate, dedicated, and truly makes you feel safe. He has experience beyond his…read moreyears and works tireless to come up with a solution to any concern or issue you are facing. His support staff provides top-level care and are extremely friendly. Thank you Dr. Liang. Keep up the amazing work.

I have been a patient of Dr. Liang's for a very long time and I had an appointment today to go over…read moremy test results. It dawned on me that I never left a Yelp review and each time I'm in his office, I am reminded of why he is my Primary Care Physician for all of these years. Dr. Liang has excellent bedside manner and sincerely cares for his patients. He's an out-of-the-box thinker and always gives the best advice for the optimal health of his patients. He is very personable and carves out time to speak with his patients. I have never felt rushed to leave his office. In addition, his staff is supremely professional and always greet the patients with warm smiles. I highly recommend Dr. Liang, as you will be in great hands under his care. He is obviously very educated, plus he is elegant and caring. He is truly one of a kind!

Dr. Darren Kwong is an exceptional physician with a remarkable talent for quickly diagnosing…read moreillnesses and prescribing accurate treatments. His extensive experience in internal medicine allows him to address complex health issues effectively. The clinic runs smoothly, thanks to a professional team of assistants who mirror Dr. Kwong's commitment to patient care. The welcoming atmosphere makes each visit pleasant, and his compassionate approach truly sets him apart. He not only treats medical conditions but connects with patients on a personal level, making their health journeys easier to navigate. It's clear that Dr. Kwong is dedicated to his work, almost as if it's his calling. I feel fortunate to have him as my doctor and highly recommend him to anyone seeking a knowledgeable and caring physician! Adel B. Moufarrej, Ph.D.

Today was my first appointment with Dr. Darren Kwong and I am truly impressed with the whole…read moreexperience. From the moment I walked in, I was greeted by Laura at the front desk and I felt welcomed and at ease. The office is located on the first floor and is clean and modern with plenty of parking. I completed all my necessary documents and only waited a short time to be seen. What stood out the most was the amount of time Dr. Kwong spent listening to all my concerns, without making me feel rushed. He was attentive, thorough, and explained everything in clear, understandable terms and made sure I was comfortable with the information provided. Additionally, Dr. Kwong and his staff went above and beyond by ensuring I had all appropriate referrals, prior to leaving the office. I was even able to get my blood work done today, because there is a LabCorp office in the adjacent building. Yay! The level of care I experienced during my first visit was outstanding. I left feeling confident I found my new doctor.