Great service. I love your service they are very punctual and responsible with the work they did in…read moremy house.

Well, this company started off well, but by the 3rd cleaning, they were sending random people in my…read moreapartment and the cleaning job was sloppy. I complained and they said they would no longer send in random people. They apologized for the sloppy cleaning and I explained the things they forgot. The last cleaning, they showed up without keys and I had to send my boyfriend home to let them in. It turns out, the husband was there to clean by himself and missed dusting, cleaning baseboards, cleaning bathroom accessories, etc... it looked as if a teenager had cleaned my apartment. He agreed that the job was done poorly and I told them I would no longer be using their services. He refunded me half my money and promised to return the keys. It's been over a month and I have called and texted several times. I just keep getting excuses. I threatened to file a police report if my keys were not returned in 24-hours. Let's see what happens... Do not use this company. You will regret it!

Victoria and her team are amazing!!! We have had very good interactions throughout the years. Her…read moreand her team are very good at what they do and are kind, respectful and reasonable! They are really responsive and thorough which I appreciate!! You will not be disappointed with the service you receive :)

Fantastic job!! I hired them to clean my kitchen and they did amazing! Very professional!read more

Jenny was super responsive and very accommodating with her schedule. She arrived on time and did a…read moregreat job all around. Very happy and impressed with her services. Definitely recommend her.

Attempted to book a basic cleaning and setup monthly services but I was stood up on 2 separate…read moreoccasions when they were scheduled to come to my place. Despite communicating through text the day before they did not arrive or even take the time to cancel with me. I tried giving them a second chance and no showed on me again. Seems like this company doesn't care to even work and doesn't value the other's time. The person I set up these appointments with is Jenny and she was polite but very unprofessional in the no showing without a call or any notice or even responding to my last text message asking if they'd still be coming 2 hours after the scheduled appointment. This was a cleaning I was hoping to have done by a specific date and their no shows ruined that plan. Don't even let them waste your time.

Amazing work ! I texted them because I needed my house cleaned, mainly windows, blinds & bathrooms…read more They did an amazing job & quickly !! Very professional & the sweetest ladies ever ! Will be recommending to friends & will continue to hire

I booked cleaning services for today in the evening and they never showed. Didn't reply to my…read moremessages.

My place had just got renovated due to plumbing/flood issue and all my possessions were soon to be…read moreput back in my condo. Therefore, my condo was completely empty. I selected this company clean the floors, 2 bathrooms, empty refrigerator and the dishes that were in the sink. Here's why they get 1 star... 1) cancelled day of; had to reschedule to a different dayt, but they did give a little discount to make up for it 2) had to change time of arrival (by more than a few hours) day of; not the end of the world, but a little annoying 3) when the cleaner arrived, she seemed in a huge hurry; she also said it would take longer than an hour to do what I requested. I told her it's not a big deal and that I would pay for 2 hours...I wanted floors swept, 2 bathrooms (which were hardly used) cleaned and the dishes in the sink When she was 20-25 mins from being done (that's what she said), I told her I had to leave and she could leave the door unlocked when she left. I had to run errands and would be back shortly. I left her a $15 tip (25%) and said thank you. They did not finish cleaning the dishes and customer service didn't do anything about it after I emailed them. Pictures uploaded... I bet they're not like this other times. But this was my experience.

I appreciate first and foremost how quick the business owner was to get back to me, considering I…read morewas sending out a message of inquiry about two days before the cleaning I had hoped to schedule. What luck! It was set up in no time. The young woman who came to the house was prompt and efficient. I clean every weekend, so I'm a bit nitpicky, but I think that she was able to accomplish a good amount in the two hours I had booked for a cleaning. I would definitely go through this company again in the future.

I was looking for a new house cleaner because i just bought a house, as well as for an initial…read moreclean up before moving in. Fernando was very quick at getting back to me with his quote and putting me on the schedule. Erica and Fernando came to my house on the day of the appointment. They were on time and kept in contact with me by text letting me know when they were on their way. They both scrubbed the new place like crazy, it absolutely sparkled!!! I have hired them to come and clean for me monthly and i highly recommend their services.

Erica and Magdalena did a fantastic job cleaning our house - they moved the couch to vacumn and was…read morevery thorough and professional.

I should have learned the first time but decided to give them another try. I used them a year ago…read moreand the service was immaculate. However, I used them again months later and it was subpar. Ricardo took $25 off my bill which was fine. The third time I used them, they didn't even show up, no phone call or email. I called and informed Ricardo and he said he would call me back. Which he did and said the two women who were scheduled to clean my home were at magic mountain because it was one of their birthdays (I do believe in honesty but let's keep it professional. It would of been better if you said they decided not to report to work due to personal reasons). I should of learned my lesson then but I didn't. I used them one last time on Dec. 28th and only one maid showed up (usually two show up unless they changed their policy). I explicitly told her and wrote it down, please focus on my floors and window sills (house was already cleaned, I wanted my kitchen and bathroom floors deep cleaned). Unfortunately, they were not. Christmas tree needles were still visible on the floor. I sent a picture of floors to Ricardo and the response was just the bill (no discount). He ignored my email of complaint after HE ASKED how was Rosa's performance. I will definitely not use them again. There are more maid services in the South Bay with better service and cleaning. Especially if you only had to focus on two things.

Update: Made an appt. 1 maid was a no-show. They rescheduled…read more2 maids for the next day. The next day 1 maid arrived. 30 minutes later (and late) the other maid arrived. I know this bc I have a nanny who greeted the first maid and I have nanny cams on which I saw and noted the time when the second maid arrived. 1 maid cleaned for 1.5hrs. The second for 1 hr. Total of 2.5 hrs at $25/hr = $62.50. The first invoice they sent me: $100 (2.5/hr per maid + $25 discount for no show the prior day). I called to state that neither maid worked 2.5 hrs. The woman said she would talk to the maids and get back to me. Crickets. After a week, I had to email to ask what was going on. I don't like things hanging over my head. I got a response from Richard w a new invoice of $75. After telling him that I didn't owe that bc I have the exact times of when the maids were there, he wrote me this: "I understand your frustration, after applying a $25 discount, it is not possible to lower the rates more as the billing for the invoice would not be enough to pay the maids for the times worked. The cost of your first cleaning was $150. It is not possible to charge you less than 50% of the value of the cleaning. I can assure you that we try to make it as fair as possible for both the clients and our maids." WHAT KIND OF RIDICULOUS AMATEUR RESPONSE IS THIS?? The maids didn't work 5 hours! AND I HAVE PROOF! Do you get paid for not working? If the company has to take a loss, then they take the loss! Not bill the client!!! Hire maids that show up, are on time, and I will pay them. If you hire maids who do not work nor show up on time, that's on YOU! They state a 200% guarantee on their website. Clearly, that is a lie. Absolutely terrible business practice counting on you not knowing the times of the workers. --------------------------- They did a"move in" clean on our new house. The cleaning was adequate. Two ladies took appropriately 2 hours. I wish they had paid attention to detail, like inside the closet and above the window sill, but with the construction dust and vacant house cobweb situation, they did the surface job we needed them to do. Customer service was good--friendly and accommodating!

I noticed marie didn't have any reviews and wanted to give her a shot. Color me impressed in the…read moreprofessionalism, work ethic, and punctuality that she has displayed thus far. Her prices are more than fair, she shows up early yet still checks with the client to make sure they're amenable to an early arrival, otherwise she will wait for the scheduled time. Additionally, she does a FANTASTIC job. My apartment has never been cleaner, and she makes great i suggestions on what to clean. She offers a free consultation and I STRONGLY suggest you take it. What one thinks may take only an hour usually takes longer. She's a true professional if she tells you it'll take longer, then take her advice. She's not trying to take advantage, she's trying to do a thorough and honest job. To top it all off she has a great personality and is comfortable with any pet you may have. Otherwise, she's also trustworthy and you can leave her in your home and not have to worry about a thing. Give her a shot! You won't regret it.