Let me save you some time - go with Consolidated Locksmiths!…read more WHY: I recently purchased a home and wanted to get the locks rekeyed. I spent about an hour calling every single Locksmith in the Charlotte area I could find for quotes. Every place I called tried to win me over with this "$19" service charge but said that each lock would be anywhere from "$29-$49" and that they wouldn't know until they arrived. Plus they try to win you over by sending out someone to quote, and that they "won't do any work without your approval," but you would still owe the $19 service charge. VALUE ADD: I don't like signing up for anything without a clear understanding of what I'm getting into which is why I made the choice to go with Consolidated Locksmiths. After spending 1-minute with them on the phone, I was relieved that I finally found a company who was providing me clarity into the two things I was looking for: 1) what they were going to charge me and 2) what was included in that price. They assured me that they don't play around with this guessing game, and they give you a clear understanding of what they will charge you before arrival. They were able to get me in the next day and were able to change my locks in 15-minutes! TOTAL COST: They have a flat $65 service charge plus $10/lock. So for two locks it will cost $85 total - and this includes tax. They give you 3 keys included with this purchase, and its about $3 for each one after that. They accept all major credit cards as well. They were an hour late to my appointment and were super apologetic and even gave me an extra 10% off as a courtesy. In total, I only paid $76.50 to get my two locks changed and three brand new keys. Would totally recommend using them and I'm sure I'll be back again!

My key wouldn't come out of my ignition. The car continued to run. Couldn't turn the car off. I…read morecalled the gentleman at consolidated locksmith he knew exactly what was wrong with my car. Took him 25 minutes to get here he fix my car the price was fair. Now my car is back roller. Professional work at its best.

Absolutely excellent customer service! Representative all my many many questions courteously and…read morepatiently over the phone. Quick schedule appointment for same day because I've had a flight to catch. The technician showed up on time and was very friendly and explained me what and how he'll get the job done. I wanted to change the house locks to the same key and add another high security code lock on my front door, he did a fresh installation on the front door and add a Schlage high security lock on it then he changed all others to the same key. I'm very thankful to Tick Tock Key & Lock to help me with bad situation on very short notice and I'll recommend them to anyone who need a locksmith service in Charlotte NC and surrounding area!!

Very prompt response time, less than 10m. Evan called and said that he would be able to provide…read moreservice in 20m, he was actually here sooner. He arrived with his mask and was ready to get down to business. He explained everything very thoroughly. Hope I never am locked out again but if i am ...you have a customer for life. Thank you!

First off don't advertise something then not stand behind it.... Started my car this AM for work…read moreand it locked its self... scrambled to find a locksmith and according to google these people had 4.5 stars....... Seeings how it was 5:30am I was searching for a 24 hour lock smith... Called 3 times. No answer...

I'm calling my attorney on these people!…read more The order was to change the handlock and have it keyed to the top deadbolt. I paid $95.00 for these people to put on a new handlock, which is a different color than the deadbolt and it was not keyed to the top lock as requested. After speaking to "Chris" about this issue, wrong color and not re-keyed, I was told that no service charge would be required, but a charge for the re-key. I told him about the different color as well. We were told that "something" had to be ordered. No reason why a real "locksmith", let alone a half intelligent person would even put on a different color handlock! After several weeks, no call returned to me as they said they would. Then I spoke with some David person who claims I did not request what was stated above. He said he has the phone recording... Now, the charge would be another $95. Bull crap to that! They are refusing to take care of their mistakes and got nasty with me! So be it.......

thank you so much for answering my phone call. Mr. Shawn was on vacation and my car wouldn't start…read moreat the airport . it had been a long day of flying & delays so it was midnight when I contacted him. He still pick up the phone and gave me someone else's phone number who was able to come and help me. Thank you, thank you. No one would come to help Near by. But so grateful for you picking up the phone while on vacation

You will not meet a nicer more knowledgeable locksmith/person. He kindly helped me thorough an…read moreemergency. My passport that I needed the following morning was in my safe that would "not" open. Called many people that didn't have time to come or bother to offer advice. Thanks to Bobby, my vacation wasn't ruined.

I called and was told somebody would be there in 35 minutes and he was. The door was unlocked and…read morewas fixed and the gentleman was wonderful.. He has super customer skills! I will recommend your business to anybody

John showed up quickly and solved our problem. He is very good at his job and in addition a honest…read moreand nice person. He has our highest recommendation.

Prompt, professional, quick and reasonable in price for a Sunday afternoon emergency…read more Highly recommended

Jay came out and took his time even though the codes on my car were difficult. He figured it out. I…read morehad someone get into my apartment the night before because I lost my keys when I was out on the lake. It cost me $417. He told me it was only $100 very personable. I met him actually doing as a which I do irrigation for and you gave me a card, but I wasn't able to access it because my key was locked in my car for my vehicle, but he came through cordial guy knows what he's doing. Can't say anything bad about him. He was just straight up good people to work with. I appreciate him for that. He gave me my new key and now I can drive my car much respect thank you!

Joe was professional and reasonably priced, his work was promptly done and he was very tidy. I will…read morebe using his services again!!

Joe did a great job changing the locks on my house. He was prompt, responsive, and even went out of…read morehis way to fix a squeaky door for me. Will definitely be calling Joe again!

Excellence. In all aspects, from initial contact to finished job, Citywide is the company to go…read moreto. I contacted the company by email and was responded to within hours. The owner was out the next day for a quote and the job was done within days. This was black railing around the small porch of my townhome. The work was flawless, clean-up perfect. Fair price for a job done so well and professionally that within 2 hours of completion, I have had 3 neighbors stop by to ask who did the work. Priscilla Carpender, Charlotte, NC, 28210.

I want to share my experience to make others aware before hiring Citywide Fence and Deck (owner:…read morePaul Trigg). On September 20, 2021, I contracted with this company to build an outdoor kitchen for $56,000. I paid the full amount in good faith. The project started off well but was never completed. By the end of 2022, work slowed significantly and eventually stopped. I was told there were personal circumstances, which I respected, but over time communication stopped completely. Throughout 2023, I made multiple attempts to reach out by phone, text, and email with no response. Due to the lack of completion, I had no choice but to hire another contractor, which cost me an additional $22,000 out of pocket to finish the project. There were also issues with the original work that required further repairs. In 2025, we met and a written agreement was signed for repayment. Some payments were made initially, but communication stopped again and payments have not continued. I have documentation of:* The original contract* Proof of full payment* The signed repayment agreement* Receipts for additional costs* Photos of incomplete/defective work I am currently pursuing recovery of my funds. I'm sharing this so others can make informed decisions. If you are considering doing business with this company, I strongly encourage you to do thorough research and protect yourself. If anyone has had a similar experience, feel free to reach out.