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    KJ Mobile Small Engine Repair

    5.0 (2 reviews)
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    Services - KJ Mobile Small Engine Repair

    Farm equipment repair

    Outdoor power equipment services

    Motorsport vehicle repairs

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    6 years ago

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    5 years ago

    Job well done. Zero complaints. On time, fast, knowledgeable, friendly, professional, easy booking. what else can i say?

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    Cote Small Engine Repair

    Cote Small Engine Repair

    1.0
    (9 reviews)

    Using VPN - so that's why it show's as Virgina - I'm based locally to Worcester…read more 0 Stars - Dishonest and Misleading Service Looks like a running theme, Venmo, HD Rental Truck, No Receipts provided when asked, scammer and fraudster - don't do business with Patrick Cote. I had a zero-turn residential mower that wouldn't start. After trying basic troubleshooting myself (fresh fuel, new spark plug, starting fluid), I suspected a carburetor issue but preferred to have a professional diagnose it since access is difficult. Patrick Cote answered my call and offered a full-service package for $169 + $50 deposit, including oil, filters, spark plug, and blade sharpening, along with diagnosis. He later claimed a mouse had chewed through the wiring harness and quoted ~$850 total for replacement. I agreed, even after asking about aftermarket parts (which he refused to use due to "liability"). Two days later, he said the harness was fixed but now the transmission had leaked fluid, requiring another ~$650 in parts (labor waived). Over the next two weeks, he blamed delays on parts but eventually returned the mower. It ran--but that's where the positives end. Upon inspection: The "new" wiring harness was clearly NOT replaced (same old dusty wires) Both transmissions were untouched (no signs of service or disassembly) Oil filter was not replaced Blades were not sharpened Air filter unchanged Only actual new parts I could identify: a fuel filter and a fuel pump (~$35 parts) To make matters worse, zero-turn transmissions are typically not rebuildable--they're replaced outright--so his explanation didn't make sense from the start. When I confronted him with photos, he responded defensively with the usual "I've never had a complaint" line instead of addressing the facts. Bottom line: I was charged for work that was not performed. Based on my experience, this "business" is misleading at best and dishonest at worst. Avoid at all costs this guy is a fraud / scam artist. I texted him a few more times - no response. Called a few more times - he has not picked up my call.

    I would like to begin by noting that payments to this business were processed through personal…read moreVenmo accounts including under Patrick's wife's name. Had I known this upfront, I'd like to think I would not have used the service. You may already see where this is going. On 12/20/24, my snowblower and generator were finally picked up from my home for service after two prior failed pickup attempts starting in early December. At pickup, I was required to provide a $50 "deposit" to a personal Venmo account under "David D" who I assume was the driver in the attached image. So is this $50 actually a delivery fee collected by a 3rd party? Shortly after, I received a parts quote from Patrick over the phone regarding my snowblower. This quote was in addition to the $50 "deposit", something that had never been disclosed beforehand. When I questioned him about it, he claimed he thought he had told me upfront. He had not. Patrick also promised that the work would be completed that same day if I paid immediately. It was not. I did not hear back from Patrick again until 1/6/25, when he told me that only after power washing the snowblower did he discover that both tires and a cable needed replacement. He then stated he would only charge me for the parts, not labor. However, when the unit was finally returned to me on 1/18/25, it was clear it had never been power washed or any new replacement parts of tires or a cable. Photos I had taken for the initial quote show the same dirt, the same tires, and no evidence of a new cable. The attached images show both pick up and then a closeup after delivery showing old tires and dirt where a quick power washing would have removed it. When I requested a receipt to confirm the services and parts provided, Patrick responded by text asking me, "How much did you pay me?" The invoice he later sent did not match the parts or amounts he had previously quoted by text. This would indicate that he is not keeping records and he likely just made up an invoice with random parts totaling what I told him I had paid. Additionally, when I declined service on my generator after receiving his quote, I was then informed there was a $50 diagnostic fee. This fee had never been disclosed upfront. I attempted to contact Patrick by both email and text to get his response to these issues, but he has not replied. Summary: - initial pickup took more than two weeks - quote for parts was misleading - declining a service may result in a "diagnostic fee" - was told that immediate payment meant imminent work, it did not - paid for additional parts that were not installed - they had my machine for almost 30 days - payments for the business are made to personal Venmo accounts - record keeping is suspect - no response if you have an issue

    B&B Motorsports

    B&B Motorsports

    2.9
    (20 reviews)

    This Dealership will no doubt be wonderful to sell you a bike, when it comes to customer service…read moreand also service department they are out of their depth and are outright rude, and over charge you by a lot. Here's the story purchased a new bike from them, purchased some modifications and asked for them to be installed and dropped off all parts. Got a call with a price and agreed. Bike gets delivered and some modifications weren't even done at all. When I complain there was not even an attempt to say sorry and they began with the excuses as to why they didn't or couldn't. When I call back to discuss they still have excuses but we agree they will finish them on first service. Bring bike back a month later and they're missing a part and I'm talked to like I'm an idiot and they now try to tell me I was charged only for what they did and I'll have to pay for the remaining mods. I say no and explain. They find my mod part they lost while telling me they've never seen it. They call me and tell me they'll have to drill a hole to install my usb charger outlet, which the bike comes from the mfg with the hole already drilled. I have to go to YouTube and email them links to videos of How to's ( again this is supposed to be a selling and service dealership) they do all of 2 mods and first service and charge me for 2 hours which every other dealership advised was overcharging me by $100. They claim no. I will never ever ever ever do any business with them again. Patty is by far the Worst person at this place she is rude and dismissive at best with almost zero knowledge of what she's even selling. Frank in Service is also a Joke when I have send him How To's can't complete simple things and they over charge. AVOID AT ALL COSTS!!!!! Drive your bike 50 miles in any other direction for service, and do not buy anything here

    I picked up my new motorcycle and it had grease prints all over it the young spit on his finger to…read morewipe off the display and said the bike should have been wiped down!!! I got it home and the iil was down almost a quart and antifreeze was lol also!!! I have work at a Toyota dealership for 42 years as a technician and in that time I have set up thousands of cars this was a very shoddy job. I will never go back there again for anything.!!!

    KJ Mobile Small Engine Repair - farmequipmentrepair - Updated June 2026

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