My family and I have been coming on and off for 2 years. I am beyond thankful for everything they…read morehave done. From the therapist to the receptionist we have never had a bad experience with anyone. Meagan and Neesie specifically are who we see and I would highly recommend both of them.

Dr. Brie Turns at family Christian counseling has been an absolute blessing to my daughter and I…read more She is very knowledgeable, compassionate, resourceful, honest, positive encouraging and so much more. Very thankful to have her as our counselor!

I want to share my experience as a caution to others considering working with hypnotherapist/life…read morecoach Melinda Vail for marriage counseling. I sought her help in good faith, hoping to improve communication within my marriage. At the time, I was navigating a demanding career transition, which limited my availability for sessions. Meanwhile, my husband was able to attend more frequently and began meeting with her individually. Over time, I felt that this imbalance significantly affected the dynamic. Melinda appeared to view my husband as "more invested," and the process became increasingly one-sided. The situation escalated when she included both of us in a group text and openly criticized me, labeling me as the primary issue in our relationship. This felt unprofessional and deeply inappropriate for someone in a counseling role. The aftermath of this experience was damaging. It reinforced a harmful dynamic in my marriage, ultimately contributing to our separation. One of my biggest takeaways is the importance of working with a licensed therapist for marriage counseling. Licensed professionals are held to ethical standards and oversight, which helps protect clients in vulnerable situations. In contrast, life coaches and hypnotherapists are not bound by the same regulatory boards. I share this not out of spite, but in the hope that others will carefully consider their choice of support and seek qualified, licensed professionals when dealing with something as important as their relationship.

The absolute best! Melinda came highly recommended and I can personally confirm she is absolutely…read moreamazing. She picked up my energy from my boss who is a client as well before I even met with Melinda personally. She hit everything right on the head. She picked up between 50-60 points between names and information that were spot on. Myself and family were absolutely astounded. Provided insightful and meaningful messages. Stop your search, stop your suffering, and go to Melinda.

Great service here from all the medical staff. I was most impressed with the care all the nurses…read moregave and how friendly everyone was. If you come to this location, park in the open air lot closest to 3rd street. Also just walk into the building closest to the corner of Earll and Central. Go to the elevator and choose the 7th floor. That's where the office is located. Also make sure to bring your parking ticket because Denova/Bayless validate! The service here is great and the location is amazing if you work in or near DT Phoenix. I believe this office is mostly PCP so if that is what you need, this is a great option for you. They are INN with Cigna as of this review. Also, you should know they have several other offices so if this location doesn't work for you, Denova/Bayless have several other options for you.

Ignored initial requests of tests and services requested. Only offers service if you leave credit…read morecard on file and sign a release stating they can charge against it anytime with your knowledge. Switched providers with no notice. Little regard for your history as their agendas take priority. They have quotas to meet and will make decisions altering mental health medications in less than a 15 a minute appointment.

I would say that Diane Genco is a danger for clients who regularly have suicidal ideation but…read moreclarify that they have no intention of following through with it . Several years ago I was in several groups led by Diane and was having individual therapy sessions as well . I remember one session I had with Diane during a particularly bad week . I began the session with her by responding to her question of what my mental status was like . I always believe in being honest and transparent with the therapists I have had in the past . I told Diane that I was having ideations of hurting myself but had no intention of following through with it . As soon as I said that , she ended the session and informed me that she was no longer going to see me in individual therapy. The reason I say that she is dangerous because she had no idea what I was thinking and sent me out of her office to go home in an unstable condition made worse by her actions. Her behavior was extremely damaging to my psyche . I felt rejected . I felt as though she wasn't willing to help me process what I was thinking and let me go home alone without any intervention at all . I should mention my diagnoses are depression, anxiety, C-PTSD, and I am a childhood trauma victim. I believe her actions were unethical and dangerous .

I have been calling since August. They made me have my dr send over a prior authorization just so…read morethey can "review my case" to see if my case is something they can see me for and see if I really need therapy. Every time I call to see when I can make an appointment they say the supervisor will call me and it's now me if October and nothing. They obviously don't care about patients and their need to talk to a therapist. SMH.

I'm not a client, I actually used to coordinate care with them when I was a case manager elsewhere,…read morebut I recently donated half of my closet to them, rather than goodwill turning a profit. I will absolutely be returning to donate here every time I have clothes, shoes and extra hygiene. They were SO friendly, and it felt good to give my stuff, where it's going to directly help my community. I also just got a hand written thank you card in the mail, which really makes me want to continue to donate to them. I've worked in the same field as them for many years. It is DRAINING, and being noticed and thanked every once in a while, is really really nice. If you're looking to donate, definitely stop by here.

Total crap!!! No mention of 12 steps or GOD or whatever!!! They hype "for womens".... It's a joke…read more It's another AA 12 step program.... Waste of time!!!mi went right back to whatever ... as soon as I left their office: it's just another AA 12 step program that are targeting women.... Do not waste your time. They should be ashamed for pretending they are different....

Annette is the worst TI any man could have assigned to there court case with children involved. She…read moreaccomplished nothing to foster a relationship with my daughter who was manipulated by my wife during our divorce. The only thing she accomplished was to keep my daughter away from me for over a year. Annette blamed this on COVID, but if you check her other reviews, you will notice she had done this many times before. And, every time it was geared towards men. I'm almost sure she went through a rough divorce and is now out to get even with all men in general. If you are a man and get her assigned to your case, ask the court for someone else or you will experience the same thing I did. Check her credentials, she is not even a psychologist, she is a social worker that became a therapist. When I asked her what it takes to become a TI she said nothing except knowledge about family court. This is not true! There's certain classes you have to take to qualify to be a TI and I'm sure she has none of them. So, ask her to provide proof to the court that she has the necessary certifications, and if she can't, then ask the court to dismiss her. She charges $175 an hour to have you go to a restaurant across the street and pay the bill. And, she's the only one talking. You will learn all about her dogs and how one has PTSD and take's Prozac because it's afraid of the dishwasher. How her daughter and grandson live with her, and so much more. I learned more about Annette than I learned about what my daughter was doing for the last year and a half. Once again, if you are a man and have Annette assigned to your case, I'd run. You will notice all the positive reviews are from women.

Unequivocally, the most unprofessional business I have ever dealt with. Annette Ruskin LCSW was…read morecourt ordered as a Therapeutic Interventionist during a custody battle. My ex-wife filed an order of protection stating I intended to kidnap our son, who I stayed home with since infancy and cared for while she developed a successful salesperson career. Unfortunately, I was minutes late for the hearing to dismiss the bogus kidnapping accusation. All Annette Ruskin had to do, her ONE job, was to reunite us so that she could see our relationship was stable and that my ex-wife cried "Kidnapper!" to win sole custody. But, our visits together (my son and I) never occurred. A Judge generally will receive unbiased information by someone in Annette's assignment. She was the self-described "case manager" so reports filter through her office and she forwards it to the Court. In my case, she falsified information and ignored a subpoena. Her role has immunity so she faces no consequence if she does something wrong. Of course, getting her to admit fault is impossible. Annette and I had a few initial sessions to familiarize ourselves with each other. It's therapy so naturally she had to check me out. Instead, Annette Ruskin continued session after session with no clear direction. She would say one thing in our private, recorded session and then something dishonest during the status checkups with the Judge telephonically. She deliberately disregarded subpoenas to provide full records and ultimately didn't respond until a few days prior to trial. The "progress" notes produced by Ms. Ruskin seemed chaotic and poorly written. No positivity with the subject (ME), at all. As if I was a tyrannical father hell bent on the destruction of the solar system, who never showed love nor gave hugs and kisses. But, on the contrary. I am a fit and loving father. Since the onset, I attempted to make numerous appointments with her office that either went unanswered or received a call back weeks later. I brought documents and videos, pictures and even other court matters but she dismissed them yet they all pertained to my case. She was constantly late to our sessions and incredibly pretentious. Above all, being fooled by a narcissist has to be an embarrassing addition to anyone's resume. My ex lied her ass off and Ms. Ruskin fell for it hook, line and sinker. Attachment-based parental alienation is counter intuitive and mental health "professionals" like Ms. Ruskin just can't admit they've been had. Who truly loses are the children kept from their other half. Pity... As a social worker, her ability to use her training and education were totally thrown out the window via her inability to focus on the scope of her appointment and consistently attempting to pawn me off to her providers. Twitter interruptions and cell phone nuisances were constant. Her lack of empathy and common sense prolonged a matter that should have been resolved efficiently. But stalled.... She currently owes me for a credit but I'm sure she'll produce new charges and continue to stall this process to profit her way to retirement. Her office is cluttered and lacks warmth. Hopefully, the bigger suite she relocated to will suit her giant ego. Karen, her assistant, is a pleasant lady. Glad to meet with her! Avoid this business unless you prefer wasting money. Pick another TI if you're court-mandated to do so. Thank me later! 2016 Update: Well, it only took so a few weeks but Annette Heywood Ruskin has depleted the balance in my account. The credit I had of over $343 has been reduced to -$95. I thought a skilled clinician would easily identify attachment-based PA, but I thought wrong. But, when the court grants immunity status to advocates like Ms. Ruskin, who has clearly found a niche with little to no oversight, abuses are profound. 2017 Update: Family Law Rules of Procedure amended Rule 72 (Jan.2017), which makes appointments like Ms. Ruskin a CHOICE! No longer are the families of Arizona required to hire a Special Master, which is what Ms. Ruskin essentially is. No longer are we bound to her assignment. We can CHOOSE to have someone in her capacity appointed by the Court and I encourage the parents to refuse social workers, therapeutic interventionists and CAA's (court-appointed advocates) to be involved in their Family Court case(s). I assure you, they will only make things worse. 2018 Update: Annette was finally removed from her appointment after 3 years and she didn't resolve a single issue. She'll never admit that she received over 2k from me and failed at her role. She consistently places blame on others. All she did was attempt to pawn me off for unnecessary services to other Court appointees. Congratulations you leech. I bet it feels amazing to get paid for doing substandard work. Wondering what reunification therapy is? https://youtu.be/4ITq29WQ1fw

We had a great first appointment and scheduled 4 more appointments on a weekly basis. Day of our…read moresecond appointment, she tells us that our Tuesday appointment time slot is no longer available. We knew that day was her son's 30th birthday. Kinda shady, but whatever. She offered us Friday instead. Psyched! So we show up on Friday, but she isn't there. We call. No answer. We email. No response. Some random guy we saw knocked on her office door three times and she wasn't there. We waited outside for 15 minutes and nothing. So unprofessional. So bizarre. Save yourself the headache.

Went for couples therapy. Told over text that she can't help us or work with us anymore. Left me…read morehigh and dry with no explanation. But did text me 3 weeks later asking for $500 payment. So shady and unprofessional.

Sergio the "counselor" I don't even know when we to begin…read more The counselor was rude, unaware and clearly UNTRAINED. This seem to be a common theme to EACH employee. The only decent people here were the front desk guys. They are not here to help anyone who is genuinely looking for recovery. Insulting comments such as "Oh, you must work at a method clinic as a response to my crazy work hours. The list goes on... place is a absolute scam!

There are so many wonderful things that I can say about this company. They are so nice from the…read moretime they answer the phone. They have made what seems the impossible, a realistic goal to strive for to achieve. I am helping a friend of mine who was in need of their services. They were able to set up an online evaluation within days of my call, not like the others who said they were booked for weeks. To be able to have the evaluation completed online was a God send. It makes it so much more do-able for people that don't have their license and don't drive to be able to meet and complete the requirement set by MVD. Even after the screening when I had questions about the next step for my friend, Nathan was so knowledgeable and cut out all the confusion. He even made a recommendation of a provider who can help... I know someone else who will benefit from a Stonewall Institute and will be sending him over next as well as let him know it's not as frightening as one might think...just get it done!!!! Thank you Nathan and Stonewall.