Connie is one of the kindest people I know. I met her in 2020 when I needed help with my…read moreseparation-anxiety ridden Bichon Hubie. I couldn't leave him in the house alone while at work because he would (literally) make himself sick with worry. Connie welcomed us as new clients and, as she is a generous, wonderful person, we became fast friends. She has steadily been there for me and my Hubie over the years. Weekdays, weekends, overnights, in a pinch at times with little notice... sending me cute pictures throughout the day of my boy, feeding him, giving him medicine when needed, taking him to the groomer, going on little walking adventures, giving him a little brush 'n fluff from time to time... I even moved back east and she still couldn't get rid of me! When I come back to Olympia periodically for my current job, I bring Hubie simply because I know he misses her. Connie has enriched both our lives and I'm so happy to call her a dear friend.

Connie has watched my 4 year old maltipoo in her home on several occasions in the last year. I…read moregreatly prefer Connie's home environment to a kennel as I feel my dog is being loved and treated as a family member. I recently left her in Connie's care for a 3 weeks trip. I was reassured by daily messages and photos that all was well with my pup. She has also been available for last minute overnights which has been very convenient and appreciated. Definitely recommend!

When I returned the cat water was nearly empty and discolored. She could not have been changing it…read more Good thing I wasn't gone longer. Also, very weirdly she didn't want to return my keys and needed to go on a bike ride when I returned. Left my keys under her doormat at midday she was in for the night. She was also very worried about where my security cameras were. Then gave me a lecture how she did such a good job. Very weird she couldn't get around to giving me my keys back.

This review is long overdue! Barbara is simply the best when it comes to cat-sitters. I highly…read morerecommend her. She has been 100% reliable, trustworthy, kind, easy to work with, and wonderful with our cat Greta. We found Barbara through Yelp when we first moved to Olympia and needed a weekend of cat-sitting in a somewhat expedited fashion. Barbara was really easy to book with and, from the first meeting, we could tell that she was a keeper. She genuinely loves kitties and so thoughtfully brings our cat new toys and treats (after checking with us that it's okay) when she comes. She is communicative in all the right ways (she sends pics of your happy kitty!), and I know my cat is safe and happy in Barbara's care.

Andy was amazing with our elderly gent with mobility issues. Immediately upon meeting him, we knew…read morehe was in great hands. Drop off was a breeze, and we got cute pics and videos halfway throughout his stay. Got a recap after of his experience. Thank you, Andy, for your care!

Andy is absolutely amazing!! Either I drop my dog at his place or he picks her up for the daycare…read more My dog Kaida ( kyda) bonded with Andy right away!! He is always punctual and POSITIVE!! He keeps his pack safe, he takes them on wonderful walks and to parks to play. He is wonderful with boarding as well!! He takes lots of pictures and give updates for my piece of mind!! I highly recommend Andy and Bark Buddies Adventures!!

Your dogs will have the best time with this dog sitter I have used her for the past few years and…read moreshe has been great! Even get cool photos sent to me on my lunch break! Thanks Tailwaggers

Mardi is a great pet sitter. I had her take care of my two bichons and they loved her. When she…read morecame to meet them, they liked her right away. She wrote me a note telling me of her visit and that my dogs had enjoyed all the petting and love she gave them. I would definitely recommend Mardi to take care of your pets.

HIGHLY Recommended!!!! Amazing value and dependability. I will use this service every time we go…read moreout of town! Deanna went above and beyond with my pets. I have two young Siamese cats that have not had the option to be very social (they are scared of people other than me and my husband). Deanna took the time to come over twice to meet and interact with them before taking care of them while we were gone. These extra visits, at no charge, ensured that she and our boys were comfortable with each other enabling Deanna to care for them while we were gone. She did not want to accept the job without ensuring that our pets would be comfortable, happy and safe! While gone we received daily pictures and updates as to how the boys were doing. This helped us to not miss our "kids" so much. Deanna came daily and checked the house to make sure the boys were not getting into things that they shouldn't and that nothing was wrong in the house. It was a huge relief to have someone taking care of them and keeping an eye on the place. She also took the garbage out on garbage day and vacuumed up the litter around the boys' boxes! Deanna provides such an outstanding service; you can tell that she truly loves pets and her job. The value for having Deanna come to your home to care for your pets in their own environment is invaluable. Her fees are much better than boarding fees in the Oly/Lacey area and as I said your pet gets to stay in its own home! What could be better than that?!?! The only down side is that I think my boys miss her more than they missed me! :-) Honestly, if I could give her more than 5 stars I would.

It can be hard finding a pet sitter for small animals, so I was thrilled to find out that Deanna…read morewas knowledgeable about and willing to care for my two guinea pigs. She did an awesome job caring for them, and when I came home a day earlier than anticipated, their cage and the surrounding area were clean, and they had plenty of hay, pellets, and water even though she had not come by yet that day. Her rates are very reasonable, too! I highly recommend her no matter what kind of pet you need taken care of while you're away from home.

Kari is exactly the sort of person I want taking care of my precious kitty, Bagsy. She brought toys…read moreand sent photos and when I got home, Bagsy seemed almost disappointed to see me. He was well fed, litterbox was clean, water in his bowl was fresh - everything was perfect.

Love, love, love Kari!!! She really is the best. Her care for our fur babies is second to none…read more Her communication before and during our time away is fantastic. She loves our animals like they are her own. Such personalized care and keen observation of our kits is really amazing. I can't recommend her enough.

Terrible service They never pick up the phone…read more Their website is a mess, not user-friendly Staff was very rude

We tried a couple other local kennels before Sylvan, so we have comparison experience…read more No kennels come close to Sylvan. My dog doesn't have the best manners - but they see him for the big love that he is. They smile as big as he does when they see each other. They remember tiny details about his silly personality quirks. (Usually just seeing him once a year for a few days) They care for all of his needs and bring him so much joy. The first time they even texted details about his day to help us feel more comfortable leaving him at a new place. Every time he comes home from Sylvan, we can tell he misses all the friends he made at the kennel - human and other dog friends. Honestly, we would never consider taking him anywhere else at this point. Pro tip - the grooming and nail trimming service is worth every penny - and such a reasonable cost.

Friendly Grove's Lisa S is an agent for several pet relocation services. She helped get our dog…read moreSonny to the Cargo terminal at Seatac safely and comfortably after 5 days of boarding at Friendly Grove. Sonny got to India where we were waiting and he loved his time at the Grove. Daily walks in the woods and lots of attention made him happy. Great service and clean well operated boarding kennel!!

I was a long-time customer of Friendly Grove and trusted them with my dogs for years…read more Unfortunately, that trust was broken after a grooming appointment where one of my doodles came back unable to walk. My husband had to physically carry him out of the vehicle. When I contacted the business, I spoke with Maddy at the front desk, who reassured me that my dog had not sustained an injury while in their care. However, I was not present and was never shown any video footage or documentation to support that claim, which left me with serious concerns about what actually happened. Months later, I received a brief email asking me to update my information in their portal. I responded honestly and shared how unsettled I still felt about the previous incident. Shortly after, a staff member called and said they would be happy to schedule grooming appointments for my dogs since they hadn't been in for a while. However, when I arrived to pick them up, I was told that my dogs were not actually scheduled for grooming but that they "accommodated them anyway." I was then informed that Friendly Grove would no longer be grooming dogs at all. The entire interaction felt incredibly confusing and dismissive, and it came across as though they were simply trying to push us out as customers. They offered a $120 credit for that service and essentially told us to find another groomer. My dogs had been going there for years, and $120 doesn't even cover the cost of a single grooming service. After years of loyalty, the lack of transparency, accountability, and communication was extremely disappointing. I expected far better treatment from a place we trusted with our pets for so long.

Jasper loves coming here to have his nails trimmed. I've brought him since he was a puppy five…read moreyears ago, even though I moved 20 miles away. I'm still happy to make the commute because the groomer is so friendly and patient with him.

these ladies did a wonderful job with trimming my dogs nails! He doesn't like to have his nails…read more but they did a wonderful job. They're very professional they cut every single one of his nails were in the past other places they get every single one of his nails. I will definitely be back there again their prices were definitely great. I would refer this place to anyone.

It has taken me a while to sit down and write a review on my experience with VCA in Lacey wa. We…read morebrought our Aussiedoodle pup in because it appeared he wasn't feeling well. We were told he was very sick. Possibly kidney failure. In order to find out for sure we would need to have testing done which was very costly. I asked if we decided to have the testing done could he be cured and she said no. So I asked if it would be cruel to bring him home with meds to keep him comfortable until we decided what to do. She said that would be fine. My brother had just passed away and I was overwhelmed. Once we were home with his meds he seemed to be doing okay. We brought him to the lake to wade. He seemed to enjoy it. Things seemed to not change so I called to see if we could get a refill of his pain meds. I went and picked them up. That evening, I went to give him his medication from the ones I picked up that day. That's when I discovered they were for another dog. It was Apoquel for itch. I didn't discover it until that evening, and it was too late to have it corrected. He cried all night without his medication. It was horrible. We brought him in early the next day and had him put to sleep. They took him away and said they would bring him back as soon as they got the iv in. They said nothing about giving him any medications. They put us in a room and shortly after they brought him in on a gurney. He was passed out from the medication, and we never had an opportunity to say our goodbyes. All we got was a quick sorry from the lady behind the desk. When I told the vet how upset I was about the medication mix-up, she said your dog is very sick. Probably kidney failure. Not, I'm sorry Takodah suffered. When we got his ashes and foot impressions back it had the wrong name. So now engraved on his ash box is the wrong name. We were told he was very sick. All we wanted was medication for a few more days to keep him comfortable, so we give him love and spend time together. It was such a horrible way let our dog go. I will forever remember my dog crying out in pain. This should have never happened! I do not advise you to use this animal hospital.

Been going here for many years. Service was great! Everything has changed! I will not go back to…read morethe unprofessional services. Your fake welcome and visit Dr B is downright pathetic and your deceitful demeanor is like a stab. I will no longer return, No Exceptions! Shame on you! When I came in this week for appointment you were totally off. I have the right to decide how and what my my dog needs without all the high priced add on'. Shame on you. I have read many reviews referring to the same horrible experiences. Beware Does not recommend. Continued: VCA, Dr Bauer, Jennifer, and staff, I will never return! No Exceptions! For years didn't really have issues until the last year. Dr W is very rough around the edges and inconsiderate with her comments. Dr B sent me a letter to me prior to appointment (didn't receive until days after appointment)and said no longer will see my 3 legged Pomeranian or Yorkshire terrier. Dr B never mentioned this during visit, however noticed a complete change of demeanor, her deception and lack of communication lead to a very disappointing visit. Shame on you!!! Manager Jennifer should not have communication with public, very unhappy and unpleasant and unprofessional. Never responded to concern. I agreed to pay your outrageous overpriced charges until I said enough....I started questioning your continued effort of add on services, you work for us. Nothing mentioned that you chose to not trim his nails, I found out day later. Strange never a problem previously. Especially when I didn't receive a call the day after, getting shots for my terrier. I received the letter 2 days after visit but dated prior to appointment, very disturbing. Dr Bauer you didn't even give explanation for not returning, Shame on you!!! This is a blessing in disguise. No more baby talking to my dogs, paying over $10 per leg to trim nails, disrespect, lack of communication, deceptive practices, and overpriced Care. You couldn't pay me to return and will pass it on! Kelli and Theresa treated me awesome!!!