I cannot say enough good things about the staff and doctors at Healthy Pets animal Hospital! Today,…read moremy little dog Romeo jumped off the couch and hurt his leg. I didn't know what to do because I was in shock at the time so I brought him straight to Healthy Pets. Instead of just saying no and sending me to the emergency room they got the doctor out to come look at Romeo and let me know that he is OK and just pull the muscle in his leg. She saved me possibly hundreds of dollars and hours of a wait time at an emergency vet. I just can't thank you guys enough for being there for my little Romeo

When my two cats were having full annual exam and vaccinations last month a Oly Cats, it was…read morediscovered that my 16 year old Siamese needed work done on his mouth. Healthy Pets is in a separate building across the driveway, where all surgeries are performed Yesterday I took Max in for his dental surgery. I was rather concerned about the anesthesia, so was quite relieved to receive a phone call after the surgery telling me that everything had gone perfectly. Several hours later I was able to bring him home having had two extractions. Aside from the spot on his leg that had to be shaved, when I got home and let him out of his carrier, one wouldn't even know he'd just had surgery. After 20 years at another vet practice, I'm so glad I moved my cats care to this vet practice. I've found the staff at both buildings, efficient, caring, and totally professional. I was given detailed written post op. instructions in addition to verbal instructions and any questions I had were patiently answered. For those that don't know Healthy Pets is the canine practice and surgery, while Oly Cats is where you take your felines for normal service.

OVH is full of amazing people! Our pup loves going to the vet. Yes, you read that right. She pulls…read moreto get through the door and is just so happy to see everyone there. We found them after an emergency and they treated us and our puppy with love and care. They feel like our second family and that's their motto; they're rocking that motto!

Veterans Assistant was great! Dr Bell was super and the office staff is thorough . Great Vet!!read more

Requires every pet that comes in to have an exam, whether healthy or sick. Can't get a spay/neuter…read morewithout 2 exams. One that you pay for, and another right before surgery. Waited 45 minutes each time, I had 2 appointments there... I ended walking out on my second one.

I love Dr. Jensen and her vet tech. (Sorry I'm drawing a blank but she is also amazing!) She was…read morevery understanding when I had to put 2-16yo doggies down only 2 years apart. I got a sympathy card and every one in that office signed it. Now, I have a Yorkie dog and a Bengal cat and I will bring them to Dr. Jensen until she retires! Hawks Prairie is the best vet place for me, hands down!

Our cat George has urinary tract issues. These are common to male cats from what I can "google"…read more For the second time in his 10 years, he stopped urinating for more than one day (we track his habits because his first blockage almost was the end of him). We called and they said bring him in ASAP!! From the reception nurse to the vet, Dr Tello, were all exceptionally helpful and clear in explaining what was going on and how it could be treated. (no life and death this time). So now, meds...do your stuff!!!

WARNING: This place will make recommendations over the phone which are utterly incompetent! I…read morecalled with concern last night to act on the side of caution, I described my cat's situation to receptionist. She then relayed basic symptoms verbally to the nurse on duty. I was told the fee would be $800 just for an emergency exam. I responded saying I didn't have that. She put me on hold and relayed that again to the "nurse" and the response, expressed in the most cavalier manner was "You can then bring 'it' in for $199 and we'll put 'it' down, based on what you described of the symptoms." What? This is EGREGIOUS! The cat is FAR from dead and yet they were suggesting that she be euthanized, yet without ever examining ANY aspect of her in the flesh--just based on symptoms described in a brief conversation with a stupid receptionist and nurse to boot. (In FACT: This cat is eating, alert, active and far from dying although I told them she had a history of blood in urine and seemed to have accelerated respiration and I was concerned so was querying as to whether to bring her in....) I suppose that's an option this clinic provides for people who do not care to be "inconvenienced" by any health maladies? Just put it down. (These are dispensable creatures for some jerks, no doubt.) NO! We all must demand *basic tests at a *reasonable* fee. So, please beware and do not allow this sort of haphazard, reckless advice from this clinic or ANY medical establishment without adequate in-clinic testing. This is such a scam as clearly they want your money at the end of the day in whatever way they can con you. To allow this type of over-the-phone assessment is clearly irresponsible without having the integrity of at least seeing the cat. Anyone more gullible than I may have simply followed their advice based on a brief description from half-assed "authorities" over the phone! I strongly suggest that you consult with a responsible clinic that does not "posture" as a tele-med, that no less dictated an exchange and reckless diagnosis between an ignorant office receptionist (who started work that very day) and a nurse who had no idea of the actual situation. This is deplorable. I wonder how many animals have been needlessly euthanized due to their sloppy assessments? Boycott Olympia Pet Emergency!

My little Yorkie had an emergency on a Friday with an adverse reaction to the 1st dose of a new…read moreliquid medication. Her vet was out of town for a conference but also doesn't have any after hour emergency services available. Her office only refers to an emergency hospital in Tacoma, an hour away on a good traffic day. I called the emergency service and they referred me to Blue Pearl as it was much closer to me being Seafair weekend at 5pm (on a Friday!). This was my first experience going to a Pet ER. (Thank you, Jesus!). My expectations were that we would have a wait that would be no different than a people ER (except that you don't have sick people with stuff you can catch all around you!) and it was busy. We had a really nice triage tech, Hannah, who was kind, seemed knowledgeable, and compassionate to my anxiety. She took Sophie back to be examined by the doctor after explaining the process. I marked on the consent that I wanted to know what they were going to do prior and an estimate prior to additional treatment. Dr. Nicole (if I remember correctly) came out to talk to us. She was wonderful! She explained the issues with Sophie's condition as she had Kidney Disease and what we could do to make her more comfortable moving forward. This was so helpful as my husband has had difficulty understanding Sophie's medical condition and how serious it was. We made a plan together and we were lucky to have had that done as they got in a critical emergency that was going to take all of the medical staff to navigate so those that were there waiting would have a much longer wait. I, myself, appreciated that they were very transparent on what was happening so that if I had not yet been helped, we could have gone elsewhere, if need be. I really appreciated also, that I was told that if I had any further questions afterwards, I could call at any time. Unfortunately, I did the next morning and was able to speak with one of the vet's who was just as amazing as Dr. Nicole was the evening before. She shared additional information and then worked to help get a request to fill a medication to help Sophie at a local place to where we live. I didn't know that the Centralia/Chehalis area now has an Urgent Care Clinic or I probably would have gone there first but I DO NOT regret at all that we went to Blue Pearl!! Unfortunately, my Sophie had more issues overnight and we had to make another trip to Blue Pearl Sunday morning where the hard decision was made to release her from the suffering of this ugly kidney disease. I am devastated with how quickly things went from bad to the worst. The staff at Blue Pearl in the Westside of Olympia - everyone I had contact with on the phone and in person - were wonderful. They were gentle, kind, compassionate and very empathetic during each and every step. They provided a cozy bed and blanket for Sophie while we were taking our time to say our goodbyes. The doctor was kind, compassionate and caring as he watched my heart break into a million pieces. We were told we could take as much time as we needed through each step which we did. For something so hard to go through, they made it as easy as possible for which I will be eternally grateful. The only suggestion that I could make is that, if it were possible, to have a couple of rooms set aside specifically for these circumstance with comfortable furniture for those taking the time to say goodbye and grieve afterwards. And a nearby restroom (away from those waiting in the lobby) or a sink in the room, a strange request but I would have liked to rinse my face after crying so much. Also, since all the financial things were taken care of in the room (SO appreciated also), a separate exit so the grieving family doesn't have to walk through the lobby. I do understand that this is a hospital and that type of space may be hard to provide but that is the only change I would make to this experience. Again, I am so thankful to have been referred to this facility and all of the kindness that they showed my family during this most difficult time. I am so sorry that there are others that were not able to have such an experience when taking their beloved pet for care according to the reviews.

Worst experience for a traumatized rescue dog. First, waited over 4 hours to have her seen for…read morestitches. They wouldn't let us be with her to help her anxiety. A guy that works there has a dark beard, dark glasses, hair and admitted his looks scares all dogs. Unacceptable, he should either change his appearance to be more appropriate for animals or get a different job. Second, was told I would have a finalized bill after all deductions never received even though I asked. Third, wasn't allowed to be with my baby for stitches removal, she came out panting, drooling high anxiety. Fourth, only one of the 2 stitches was removed, I had to remove the second one that was stuck into her tshirt. I will never return to thus establishment. They need to allow pet parents with highly traumatized furbabies to be with them.

The vet, Dr. McDougall, was fantastic as was the staff. It was an urgent matter, they fit us in,…read moregave me a diagnosis and sent us for hospitalization. They sent the notes to the hospital while I was driving there so that they'd be ready to help us. I'll always be grateful.

We took our cat to Pinehurst for a suspected UTI and to renew a health certificate for travel…read morethrough Canada to our home in Alaska. We thought the initial (almost $600) visit was handled correctly: we got a health certificate, and they provided a written prescription for Clavamox, advising us to wait for lab confirmation before administering the medication. We got a call to start the 14-day course of medication, which we had filled at a separate dispensary before leaving the United States. Unfortunately, we later discovered Pinehurst *only prescribed HALF the required course of antibiotics!!!* We are now stuck in Whitehorse, Canada, having to postpone a long driving day to Tok, Alaska, to coordinate with a local veterinarian that was willing to provide us with the remainder of the medication we should've been prescribed by Pinehurst. We just needed Pinehurst to email the details and confirm the Canadian clinic had everything they needed to dispense the medication. Unfortunately, when Pinehurst initially emailed the Canadian clinic, they DIDN'T include the prescription details. Pinehurst also told us their clinic's telephone system would not allow them to make an international telephone call to the clinic in Whitehorse, leaving us responsible for correcting another problem Pinehurst created. Given the urgency of the issue and their responsibility for this entire situation, why wasn't someone willing to use their personal phone to make the call? The repeated lack of basic follow-through caused significant stress and disruption to our travel with a sick cat. Would not recommend if you need reliable care or cross-border support.

The staff and vet doctors are so nice and compassionate…read more My dog had a pocket wound and the vet suggested a conservative approach instead of the most expensive solution. The vet was on point and didn't charge me an arm and a leg. My pup is completely healed! That's why I knew this clinic had my fur baby's best interest in mind. I highly recommend Chamber Prairie Animal Hospital!

Went today because my baby boy had a cut on his leg. They have a small lobby so when you get there,…read moreyou park in a numbered spot, call the number on the sign, and they'll let you know when to come in. The doctor and the nurse were very kind and they reassured us that things weren't as bad as they looked and that he would heal by himself with a little medicine and TLC. How relieving! No fuss, no muss. We were out of there in 30 mins with a plan on how to help my baby and a plan B if things weren't healing on their own. They understood our anxiety and their kindness and straight shooting answers made us feel confident things would be okay. We liked our last vet, but this place has more reasonable prices, were open earlier, and we just felt cared for, so we're staying with CPAH for all three of our dogs. Love this place.

We LOVEEEE Mud Bay! My pup loves going to Mud Bay. They treat us like family and they're always so…read morehelpful when I have questions about any and all the things.

Although we get our specialty cat food elsewhere, Mud Bay takes care of all our other needs…read more The store has come a long way from that small feed store to now a regional chain. Yet they've kept the good service of that former feed store self.

Extremely pleased with the entire staff, care, and overall experience at this office. My Mini…read moreAussie had a few teeth that were fractured down to the root and needed to be extracted. The entire surgery team was so thoughtful and caring the entire time, and updating me with no problem. I am actually now looking forward to being able to bring my cat here to get his eye operation, with peace of mind, knowing that this team cares so much for their patients.

They're always gentle with my dogs very courteous and pretty reasonable. I think they take care of…read moretwo of my dogs and that one time when we had our golden retriever at a place that she spent two weeks at while we were on vacation that place almost killed her and Evergreen saved her life

We cannot say enough about everyone at South Bay Veterinary Hospital they always go that extra for…read moreyour animal. When we had to have surgery, they set everything up and followed through on the outcome. We just had a double hernia on our dog and most amazing Surgeon Dmv Scott Gustafson very professional explained everything felt very comfortable with him. Also, a great big thank you to Dmv Herbert and Dmv Molitor for also taking care of our dog with all the information on what to do at home. All these Doctors treat your animal as if it was their own that is what we were looking for in an Animal hospital. The staff and Vet Tech are always so friendly and when you walk in the door, they greet your dog before you.

What can I say? I'm glad that they take care of my dog. But the transparency in fees really…read moreirritates me. You literally have no idea what anything will cost until you get up to the counter and they've already done it and then you are horribly dinged. Furthermore, today I find that the monthly anti-inflammatory medicine that I've been spending for six months now ($93.61 a month) directly refilled through them, I can get apparently get through their online store for $25 per month. Finally, on my departure today, they hand me a tube of medicine that is $30 for a simple lesion. It's really irritating to know that I could've spent so much less on this every month had someone simply had the courtesy to inform me that I could get it for cheaper online. But no. Let's follow the Almighty dollar instead. Everything is always so surprisingly - and offensively - expensive through SBVH.