If you look at the negative reviews, you'll see most of them are from out of area. Just parroting…read morenonsense they see online, have never actually been to the shelter. The staff is lovely, they do the very best they can with the limited resources they have. They go above and beyond to push dogs to rescues before they have to euthanize. Are they high kill? Yes. Is that the shelter's fault? No. It's yours. Spay and neuter your pets and for the love of god, stop buying from backyard breeders.

Good morning everyone yesterday I adopted an old Chihuahua. When I got to this Pound, I was greeted…read moreby friendly employees. I was greeted by wonderful phone conversation by a lady named Stephanie before I even got there. This facility smells like flowers. They have music playing for all the animals outside the outside area smells perfectly clean And the service I received inside was unparalleled. They brought my new pet out on a little bed and a sweater for her I think she was the oldest dog there when I saw her picture online I had to have her and they gave a free leash and they had food there for her as well. If you're looking to adopt a pet please come here for the pets and the service that you will receive! This place was 71 miles from where I live, but it was worth the drive!

City of Rialto is right smack between Fontana and San Bernardino. I am not a frequent visitor of…read moreRialto. However, I have been to Texas Roadhouse (TR) that happens to be in Rialto. It's the next closest TR location to me besides their TR Hesperia location. Again, it's foods and drinks that will attract me to any city. I will need to check out Renaissance Markeplace in Rialto a bit more in the near future. Here I come Rialto...

I'm don't even know if I'd want to give them any stars, I could agree with some of these reviews…read more They make it impossible to be able to adopt. This is why folks rather not go through rescues sometimes of people like this and they get discouraged. The person who contacts you definitely has a damn attitude and acts like she's knows it all.

This rescue goes above and beyond. Takes in animals as often as they can, finding fosters.read more

We had a whirlwind of getting our little kitty today and I must say that Alicia and all the staff…read moregave us excellent customer service and care. I appreciated that Alicia listened to what we were looking for and didn't try to get us to take animals we were not prepared to take home with us. Alicia went the extra mile and took my contact information and contacted us when a kitty that met our requirements came in. We literally found ourselves bringing our little lady home within an hour and we couldn't be happier! Everybody we encountered were very friendly and helpful.

I wanted to share my experience fostering for Riverside County Animal Services because this entire…read moresituation has been heartbreaking, confusing, and deeply traumatic. I initially agreed to foster a sick black kitten with a severe eye infection. There were supposed to be two kittens, but the second was not there when I arrived. The shelter then asked me to return the following day. I called beforehand and was told they still needed me to come. After driving approximately an hour back to the shelter, no one seemed to know anything about the second kitten or what had happened. Instead, I was urgently asked to take home a litter of neonatal bottle babies because they reportedly had no placement available and otherwise faced euthanasia. These kittens were visibly very sick and severely flea infested, to the point that fleas were crawling around their eyes. One kitten passed during transport home. Another passed shortly after arrival. Others passed despite my efforts to stabilize and care for them. I spent days trying to save them while also seeking veterinary guidance and emergency support. When the kittens passed, I wrapped their tiny bodies in the same blankets they had been packed with, including the microwavable heating block provided with them, because everything was heavily flea infested. I then kept them frozen until I could make the hour-long drive back to the shelter. At no point was I told there was urgency regarding returning their bodies or given any instructions on how they should be handled. I brought them back the same day I volunteered for one of the shelter's "dog day out" programs. Instead of compassion, appreciation, or even basic humanity after everything that had happened, I was told I could no longer foster based upon the "condition" of the deceased kittens. Those statements absolutely destroyed me emotionally because the kittens had already been critically compromised when they were transferred into my care. They died in essentially the same fragile condition in which they had been given to me. What makes this especially painful is that I recently lost my heart dog, Kublai, after sixteen years together. Part of the reason I stepped into fostering was because I was trying to channel that grief into helping vulnerable animals in his honor. My animals are my family and, quite honestly, caring for them is one of the only things holding me together emotionally right now. To be made to feel like an abuser after desperately trying to save these tiny lives was devastating beyond words. I absolutely support rescue, fostering, and adoption, and I know vulnerable animals desperately need people willing to open their homes and hearts. I would still encourage people to foster and adopt. However, I also believe prospective fosters deserve honesty, support, clear medical guidance, and basic compassion from the organizations asking them to take home critically ill animals. I sincerely hope Riverside County Animal Services reevaluates how medically fragile neonatal animals are handled and how volunteers are treated during already traumatic situations. Deflecting blame, especially when it stems from the negligence of the paid employees (ie a supervisor who has never contacted me, sent me home with kittens she knew needed immediate flea treatment, and then accused me of abuse) is beyond horrific. My heart is with the kittens we lost and the ones still fighting. Also keep in mind that I spent over $1000 out of pocket thus far trying to save these kittens. I don't want to in anyway discourage anyone from fostering but at the same time think it's best for everyone to know the realities of it, especially when they will be on the losing end of the blame game.

The owner vaccinated my two dogs and clipped their nails. She was good with the dogs!!!read more

I can not recommend Last Call enough. We adopted Noodle (formally known as Nyla) from them about…read moretwo weeks ago now. We are so in love with her and we know that her foster momma and the rescue did so good with her. They were all so kind and worked well with us. We are so lucky to have found them and little Noodle.

I walked to the Rancho Cucamonga Animal Shelter that day because I thought I might be ready for a…read moredog. Or maybe I just needed the feeling of a living thing nearby again--the kind that looks at you like you exist in a way the rest of the world sometimes forgets to. I first met Tito, who was perfectly good and perfectly himself, but the chemistry just wasn't there. So I told Melissa, one of the shelter staff, something a little strange. I said, "Just pick a dog for me. Anyone. Don't tell me anything about him. Just bring him out." And she did. The dog she brought me was beautiful and bright-eyed and eager in the way that makes you think a dog already knows something about you before you've said a word. I warmed to him immediately. We spent a little time together outside the kennel, and it felt--quietly--like a small pocket of calm inside a very loud world. Then I asked his name. Elliott. Spelled the same way as my daughter's name: E-L-L-I-O-T-T. My daughter Elliott is named after my mother, whose last name is Elliott. Three Elliotts, suddenly converging in the middle of a shelter yard on an ordinary afternoon. The kind of coincidence that makes you pause for a second and feel the strange poetry that sometimes shows up in everyday life. But the part that stayed with me the most wasn't just the dog. It was Melissa. We talked--really talked--for a moment. The kind of conversation that isn't long but still somehow manages to feel human and grounding. She shared a little of her life, and I shared a little of mine. And there was something about her presence that made the entire experience feel gentler, more thoughtful, more real. The shelter requires that every member of the household meet a dog before adoption, so I went home excited to show my daughter Elliott the pictures. She studied them carefully and then said, very plainly, "No Mommy. That dog is too big for us." And in that simple honesty there was clarity. I realized that what I went looking for that day--a companion to fill a quiet space in my life--might not be the right step just yet. But something else happened instead. That afternoon left an imprint on me. Meeting Elliott the dog, and more importantly meeting Melissa, reminded me how much compassion and patience exist in the people who choose to work in places like that every day. So instead of adopting right now, I've decided to volunteer at the shelter and spend time with the dogs there--especially Elliott, if he'll have me. Those dogs need love. And the people who care for them deserve recognition. Melissa, in particular, left a mark on my heart that I won't soon forget. In a world that often feels rushed and transactional, she offered something simple and rare: kindness, presence, and a moment of real human connection. And sometimes that's exactly what you needed all along.

Disappointing experience. Our dogs passed last year and it was finally time to add new fur babies…read moreto our family. We wanted to adopt three puppies from the same litter (just like we have three cats from the same litter), and after browsing local sites for quite awhile, we finally found a trio of brown shelter puppies that would have been perfect. However, we were turned away because the supervisor said there is a "one dog limit." According to the City of Rancho Cucamonga website (screenshot attached), that is not an actual policy. We own our home, have a fully fenced yard, and have responsibly had multiple dogs for years until our last two passed after long, happy lives. We also donate to shelters locally and elsewhere. We are excellent pet parents. Unfortunately, now we'll be taking our adoption, and our donations elsewhere.

Joyful experience adopting a puppy. He has been a sweetie…read moresince day 1. Staff gets a five star review. Wonderful people.

I haven't been to many animal shelters before, but after seeing them on TV, I wasn't sure what to…read moreexpect. Mary S. Roberts completely exceeded my expectations. The facility was incredibly clean, organized, and well cared for. The dogs all seemed happy and loved -- they had comfortable beds, toys, and plenty of attention. On top of that, the staff was so friendly and welcoming. You can really tell they care deeply about the animals. I was truly impressed with the entire experience. My nephew adopted this cutie.

Animals are well cared for and given regular exercise, healthy food & lots of affection by staff…read moreand volunteers

Found a stray boxer in front of the RUSD office building and called to get Redlands animal control…read moreto come get it. After 15 minutes on hold the girl told me to call her supervisor and gave me a number, the number was for Devore Shelter. Devore said call Redlands, since the dog was found in Redlands they refused to get it--no one would come get it and the worker at Redlands told me if I left the dog there I was breaking the law. She wouldn't have someone come look at the dog unless I posted it on Facebook first, even though i told her I didn't have Facebook and expressed numerous times he was a very LARGE, intact male boxer with an unknown temperament. I expressed the dog seemed fairly nice but I wasn't feeling safe with him and my three year old alone in the vehicle. Animal control said my kid would be fine and I had to bring him in or face legal action. I called a friend to come help me and brought the dog in. When we arrived there were three female staff at the desk. The blonde pictured below kept saying he was a good boy and seemed nice. She proceeded to come out to the lobby to give him treats straight from her palm and pet him while I scanned for a microchip. She went back into their office and he began quietly growling at everyone that walked by. This was making me uncomfortable. It was just he and I in the small lobby and they clearly were taking their time. I asked how long the process would take due to feeling uneasy being alone with this animal. That's when the male employee emerged from his office with an angry demeanor. When he approached the desk everything changed, suddenly they were petrified of this animal they were forcing me to be in close proximity with, the same animal my three year old was "fine to drive with". During the whole process, multiple people had come to meet with dogs and potentially adopt while I was in the lobby. They were asked to wait directly outside the door while the staff (pictured below)proceeded to walk back and forth past the dog to get paperwork and ids from them. The staff expressed they needed my ID for paperwork and couldn't trust me to fill it out without it. The ID was in the car and the staff refused to hold the dog while I retrieved it. They wanted me to walk outside past all the other adoptees with a dog showing aggressive behavior. The same dog they wouldn't let any one of those adoptees be in the room with for their safety. When I came back from the car with my ID the male began yelling at me, that it was my dog and I can't leave the stray dog at the shelter(I thought that was the purpose of an animal shelter but I guess not). They said he was aggressive--no wonder I didn't want my three year old with him. I fully believe the hostile nature of the male employee put the dog on edge and caused him to react. You guys had no problem putting my three year old in danger but you guys couldn't be bothered. The male worker had way too much Suavecito in his hair and a skin tight polo shirt all while trying to intimidate me and make me feel unsafe in the office. He was accusing the dog of protecting me and prosecuting me for turning in my own animal. He sat there staring me down repeating demands and yelling at me. They are incompetent and the whole shelter is ran by idiots. They kept the dog and threatened they are having animal control investigate me for abandoning my dog. They are a joke.

Visiting Reject Ranch was an unforgettable experience that truly touched our heart. From the moment…read morewe arrived, it was clear that their mission to rescue and care for farm animals in need is carried out with dedication and genuine compassion. The animals at Reject Ranch are not just living beings but are treated with the utmost respect and kindness they deserve. Each animal has a unique personality, and interacting with them was a delightful experience that melted our heart. It was wonderful to see how well they were cared for in such a loving environment. A special mention goes to Kady, who was incredibly informative and helpful throughout our visit. Her knowledge and passion for the animals and their well-being were evident, making our interaction both educational and enjoyable. Her kindness allowed us to connect with the resident animals in a meaningful way. Meeting these loving creatures entirely altered my perception of farm animals and emphasized the importance of empathy and compassion for all living beings. We left Reject Ranch with a renewed sense of purpose and a desire to contribute to their mission. I wholeheartedly recommend visiting Reject Ranch. It's a place that enriches your understanding of animal welfare and inspires continuous support. We look forward to returning and continuing to support their wonderful cause, as once you meet these incredible animals, they stay in your heart forever."

From the owner: At Reject Ranch, our mission is to come to the aid of farm animals in dire need, and to provide…read morethem with a safe home through sanctuary or adoption. We strive to inspire empathy and compassion for all animals, by providing opportunities for people to interact with our rescued animals.

Been meaning to leave a review but had a lot of stuff come up , sorry !! Would give them more stars…read moreif I could , never been to a vet that I actually trust like this place . Every single doctor I've had has been awesome , not a single issue. Fluff and boogie are starting to look a lot better now luckily from their help They even call or text to check in a few days later to make sure they are ok . Really liked that , another big reason I've taken the time to leave this review . Everything seems to be super affordable so far also , and trust me I called several places each time before making my appointment and they had the most reasonable prices for the great service you receive . I'll definitely be back , I used to think vets were scams until I found this place

We had to make the hardest decision yesterday to put our 19-year-old Beagle, Juet, to sleep. I…read morecalled before going in, and the staff were so kind and compassionate about our situation. They had us come in right away, and both the doctor and staff were wonderful. They gave us all the time we needed to say goodbye to our beautiful Beagle, Juet. We are so grateful for their care and compassion during such a difficult time. Thank you