Had a crown done in December 2025 and paid my portion at the time of service, only to receive…read moreanother bill months later with no clear explanation. I went in person to settle the balance, but this type of delayed billing after collecting payment up front feels deceptive. Patients should be made clearly aware when they are paying an estimate versus a final amount. I've canceled all future appointments and will not be returning. Others should be cautious and make sure they fully understand their billing practices before agreeing to treatment.

Bad. We have spent thousands there on dental work and I changed insurance due to work…read morechange.Unbeknownst to me the dentist did not take my new insurance. Office staff did not advise and gave me the run around. I tried working with them and they refused to help. Out a few hundred dollars.

I have been a patient of Dr. Robison for about 9 years. When you find a great dentist, doctor,…read morechiropractor, etc. -stick with them! His office staff are terrific. The hygienists, assistants are personable and very good at what they do. At Woodridge Dental the care is excellent, and I will be here for a very long time. Dr. Robison even makes injections no big deal for this chicken.

With what other dental clinic would you look forward to a dental cleaning visit? Truth be told I…read morewasn't. Yesterday I had the great fortune to have Mandy do my teeth cleaning. Turns out her hubby is a grilling/smoking aficionado like myself. So for the first time ever during a cleaning we're talking Weber and Traeger and Arthur Bryant and my beloved Aaron Franklin and his Austin TX eponymous BBQ featuring his world famous beef brisket. (I even got to see photos of her visit there. All the while Mandy's cleaning my teeth with special TLC for my poor, periodontal disease-suffering gums. It's important to me when a hygienist can engage in interesting conversation while continuing to do a superior job on my teeth. All the hygienists here are great. Dr. Chobot remains our long-time favorite family dentist, and we've been to a few dental clinics in town. And to top it all off, his clinic is located in a gorgeous wooded area that you can enjoy from any chair during your visit. I also enjoy when they put the sunglasses on me before getting to work on my teeth. I'm always waiting for the 3D movie to be projected on the ceiling above my chair. Maybe someday...

I cannot recommend Dr. Sullivan and her staff at Family Dental Associates highly enough. They…read morepossess strong technical skills and communicate options clearly to ensure that you fully understand your choices. Their compassionate approach to patient care is truly commendable. The team is knowledgeable, experienced, and dedicated to keeping up with the latest advancements in dentistry. I have also noticed that they use some of the most advanced equipment I have ever encountered in a dental office. Additionally, Dr. Sullivan and her staff build trust and rapport with each patient through clear communication, empathy, and a strong focus on patient comfort and well-being. I am so glad I found Dr. Sullivan at Family Dental Associates in Port Orchard.

I do not want to go into a long complaint, so just suffice it to say they have very extremely high…read moreprices ($1,100.00 for teeth cleaning) and very poor and rude service. Stay away and find a better choice elsewhere.

Beware. In order to be a first-time patient here you must have a series of X-rays that costs $500,…read moreeven if you have just had similar procedures done at a previous dentist. I was not made aware of this until checking out, or I would not have agreed to the procedure. I did ask if the X-rays were necessary and was informed they were mandatory. My suggestion is when a new, prospective patient calls in to make an appointment, it should be made clear exactly what the cost will be and why. As far as the exam is concerned, it was perfunctory and dismissive. I had nothing that needed attention...which I could have told him, or for that matter, he could have seen from my recent X-rays. As far as Dr. Couch is concerned, I found him abrasive and unprofessional, spouting a long-winded diatribe about his political beliefs and picking a fight about it, even after I said I wasn't interested in discussing politics. I would have much preferred he concentrate on my mouth, and not his!

Update: 5 stars but wish I could leave more! My teeth cleaning this week was the most painless I've…read morehad in decades. It was like a relaxing spa day for my teeth! My positive experiences with Dr. Couch and his staff have reduced my fear of the dentist, and I look forward to my future visits. First review: 5 stars! I've had a lot of bad dental experiences in the past, so I had a lot of trepidation about getting a temporary crown today. Dr. Couch listened to my concerns and took action to make me comfortable throughout the procedure. I felt seen and heard, and had one of the best dental experiences of my life. I plan to continue seeing Dr. Couch as my regular dentist, and already recommended him to my sister!

My hygienist is very thorough and let's me know what she is doing, why it is important, and…read moreencourages me to ask questions throughout the cleaning, so I can improve my dental hygiene after I leave the office! The front desk staff are very friendly and professional, too! And as usual, Dr. Beck is a marvelous and caring dentist! Thank You!

Their websites states they do emergency dentistry. My wife called to setup an emergency visit for…read moresevere pain and was told they aren't taking emergency patients but could see her in 2 weeks to a month.

Had an administrative issue once Management was aware it was cleaned up and handled in very…read moreprofessional and caring manner. Cat is great hygienist highly recommended.

I came back to this dentist office recently because my insurance a few years ago did not allow me…read moreto stay with the previous dentist. He sold it to Melissa Ilgen, and I'm happy to be able to go back to a dentist in my neighborhood. And a real plus is I actually like dentist Melissa Ilgen. She bought the practice a couple of years ago, and I just started going to her about two or so months ago. She has a very caring staff from the folks in the front who deal with patients as they come in, to her hygienists and all the various assistants. They are very kind and caring people and I really appreciate that. I had to go in multiple times in order to get my night guard they made for me fixed. They couldn't seem to get it to fit properly each time, and I have another appointment next week for the same issue. That's the only issue that I've had so far. I give them a thumbs up otherwise.

I set a first appt. at Old Towne Dentist after reading reviews for Dr. Houpt, which were very good…read more After being seated in the dental chair I heard Dr. Houpt was part time retiring and I would be seeing Dr. Redgate whom I had no background check or reviews. I thought I Would see Dr. Houpt and thought he was the only dentist there. I continued with the first appointment with a laundry list of recommended work for my 71 year old teeth including replacing old fillings etc. In the world or unlimited funds and time maybe that would be a good plan. I was going to wait to see the cost associated with the proposed plan which I have yet to receive. The purpose of my visit was to get a quote for bonding for chipped front teeth, nothing else was bothering me. I was also interested in the cost of veneers. When I got home I checked online what I could and learned Dr. Redgate had excellent school history for Dentristy, apparently worked as a dentist in the military and the only history I could find of dentistry in general public was in CA in 2021, changing offices in 2023 and now at Old Towne Dental in WA.. I certainly cannot know if there is more history with general public - this is what I could find online. I would love to see real patient reviews both from California and Washington. While serving as a Dentist in the military is relevant, serving as a Dentist to the general public is also important. I think the skill set would have differences, but I am not a dentist. I am someone who has seen many dentists over 70 years, some bad, some good, some excellent. It is hard to know until the work is done and then it is what it is. Therefore - public reviews from prior patients are important to me. I wish it was easier to select a dentist. I wish Old Towne Dental and its associates great success and many good reviews.

I had a dental emergency yesterday and the practice endeavored to treat me within a day. The…read moreservice was excellent, professional and greatly appreciated. Thank you. I highly recommend this practice.

Beware of Dr. Maniatis! He left a disabled cancer patient…read morewith dentures he can't use and holes in his teeth from fillings that continuously fall out. He acts like he is doing you a big favor, takes your money, then leaves you in a worse position than when you met him. He abandoned his patient to go off and start his own business. Get everything he says in writing. If you want dental care that lasts, don't see him!

I LOVE the service I have received from Dr Broadbent and his staff. They are ALWAYS professional,…read morefriendly and safety conscious. I moved here a few years ago and was looking for a dentist and I'm so glad I found him.