I have a fondness for KitKat bars. It started when I took a summer course as an undergraduate student. When we had a break during our three-hour class, I'd hit the tuck shop and get a KitKat bar. I'd eat it and it got me through linear algebra. I did it again the following summer for statistics. Math + KitKat = good times. For well over a year, I have flagged visiting KitKat Chocolatory. It is the first store of its kind in North America. I made the pilgrimage to this KitKat Mecca recently when I had a voucher to redeem for a customized KitKat bar. I dropped by last Tuesday on my day off. It's at Yorkdale Shopping Centre. I parked by entrance G at lot H1. I feel like I'm watching Sesame Street! It is one of the closer entrances to the KitKat store. I was fortunate to have nabbed a decent parking spot. When I entered the store, there were two customers ahead of me. A male staff member, Prudence, came behind the counter to help me out. I was longingly admiring the Japanese collection: "I've had the cassis in the peach box," I said. "My favourite is the yuzu," he said. "Is it because it's citrusy?" I asked him. "Yes, it's like a tangy lemon," he replied. We instantly connected on a KitKat flavour profile level. It was pretty cool. I said yes to the Japanese collection. I showed him my voucher and he led me over to the counter to help me customize my KitKat bar. The procedure consists of choosing your chocolate first. You have milk, white, or dark. I'm a dark chocolate fan, so I went with it. You then have the option to select three toppings. I knew that I wanted freeze-dried raspberries and coconut. "I need something salty," I said, which made him nod in agreement. "You have these three options," he said, pointing to them on the chart. "Pretzels. Yes!" You also have the option to include a customized message on the box. He showed me one example and I loved it. It was like Prudence knew what message would resonate with me. I chose this one: BITE ME. Seriously, I'm delicious. Perfect! He was great putting my order together, confirming what I wanted in my customized bar, and then needed my phone number to text when my order was ready. Normally, it takes 90 minutes to complete. Since it was a weekday and not crazy busy, he said that it would take an hour. Yay! I paid for the Japanese collection with a credit card. I tapped and was done. I got one text to confirm that it got to me. Prudence handed me my receipt. I thanked him and wandered off in pursuit of a late lunch. I was relaxing after a yummy meal when I received a text message that my order was ready to pick up. It did indeed take an hour. Yay! I headed over to the store and Prudence welcomed me back. He had my order ready and showed me what my curated KitKat bar looked like. It was beautiful! The bar has eight wafers covered in everything that I had specified. I was thrilled. He then showed that my Japanese collection box was included in the paper bag. I was so happy. I thanked him for all his help, which he truly seemed to appreciate. I happily left with my goodies. I ate them gradually throughout the week. My customized bar was amazing. Dark chocolate tends to work well with raspberries and coconut. It's my favourite combination. Adding something salty to dark chocolate heightens the chocolate's taste. I typically don't find dark chocolate to be overly bitter. There was no bitterness here! The Japanese collection was yummy. I loved all flavours: cassis, passion fruit, yuzu, strawberry, and raspberry. Each flavour profile was so perfect. I wish that they came in big bars, though. If you are watching your wallet, it's not cheap buying stuff here. It's the only drawback that I can see. If you don't drop by here often, you'll be fine. I recommend coming here if you are a KitKat fan. It's also cool to experience it for the first time or want to give a unique gift to someone special. I had an excellent, memorable experience. I'd definitely come back here for more yummy KitKat treats and happiness. (314) read more

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Located in Yorkdale mall, this is a nice little KitKat customization shop that sells some unique kitkats or you can build you own. Service: Staff are kind, patient and make sure your given all the customization choices. Sadly, that day they didn't have the chocolate malt balls but such is life. We got two customized kitkats, you can choose up to 3 toppings. It does take some time to get it down but they give you a call when it's ready. Come here first to customize your KitKat and then wander the mall/do other tasks until it's ready. We really enjoyed the customized kitkats. It's essentially like a classic Kit Kat but with your added toppings en masse. I really enjoyed my almond, chocolate cookie crumble, toffee KitKat. I didn't get to try my partners strawberry, almond, shortbread crumble KitKat but it definitely looked awesome. 5/5. The one thing I feel was a letdown was the yuzu and pomegranate kitkats. It was too strong fruit flavor. The entire chocolate taste was entirely lost. I feel like it was no longer a KitKat - 2/5. Overall, definitely recommend the make your own KitKat experience. It's kinda cool to try it out and taste your own creation. read more

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Located inside Yorkdale Shopping Centre. KITKAT Chocolatory is a neat place. I've never seen one of these stores before. They offer special edition bars, gift boxes, and you can create your own bar. Kit Kat in different flavors and toppings. It was nice to see how the different bars were being made. If you want to create your own bar, it takes about 90 mins and they will contact you when it's complete. So you have the option of walking around the mall while your order is being processed. We decided to pick a few ready made bars. Everyone enjoyed them and it makes for a great gift. This isn't something I would purchase on a regular basis. We were here on vacation and it was nice to try out. Employees are all very kind, helpful, and patient. Makes the chocolate experience that much more enjoyable! I'm glad we got a chance to visit. read more

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Something fun to do after doing some shopping! We found this Kit Kat store while shopping and you can create your own Kit Kat bar in store! First, they have three flavours of chocolate that you can choose from: milk, white or dark chocolate. Then, you can choose three toppings (they have around 12 toppings you can choose from, e.g strawberries, almond, hazelnuts, marshmallow...etc.) Lastly, you can choose to either customize the box or let them surprise you with a box. It's pretty fun thing to do with your friends! While waiting in store, my friend and I found that the lines to be a bit confusing. We did not know where the lines were. For the Kit Kat bar, we ordered dark chocolate with frozen strawberries, almond and marshmallow. The strawberries were dried and it added a fresh taste to the chocolate. With the marshmallow and almond, it made the chocolate so much better in texture! Definitely worth a try! read more

KITKAT Chocolatory - Chocolatiers & Shops Near Me - Toronto, Ontario

Pretty neat place. I went on grand opening day, no discount or freebies. You can customize your own Kit Kat for $15 (8 Kit Kat sticks in one box) There are three steps, step 1: selecting between milk, white and dark chocolate. Step 2: You can choose up to three items to add to the mix, I've added sliced almonds, short bread and chocolate cream filled cookie. There are other items such as butterscotch toffee, Christmas Tree Sprinkles, Dried cranberries, dried rose petal, freeze-dried raspberries, mini marshmallows, mini pretzels, organic gummy bear, peanut butter chips, rainbow sprinkles, rippled potatoes chips, shredded coconut, snowflake sprinkles. Step 3: You can write a personal message or check off "surprise me and have Kit Kat write something" They will text you with a message and order number saying: "Your KITKAT Create Your Break order # is 740 and will be ready in 90mins at the KITKAT CHOCOLATORY. We'll message you when it's ready. "And once it's ready, you will get another message saying: "It's time. Your KITKAT Create Your Break order # 740 is ready to be collected. Come back to the KITKAT CHOCOLATORY to pick up your bar!" Again, just in time for Christmas and love the fact you can customize your own chocolate and to write your own message. There are other items in the store where you can't purchase outside. Worth checking it out! read more

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I stumbled upon the Kitkat Chocolatory while grabbing Village Juicer across the hall. This is the first time I had been to Yorkdale in about 3-4 years so everything seemed so new and overwhelming...and busy, so very very busy. I went into the Kitkat shop purely for the novelty of it. Their special Kit Kat bars start at $8. I bought two and have to say I was probably expecting more from the flavour profile but alas it just tastes like a regular Kit Kat. I'm pretty disappointed and wish I had spent the $16 on more juice instead. How long they'll stay in business when there are so many more chocolate shops to choose from, beats me. read more

KITKAT Chocolatory - $8 each. The description is better than the taste. - Chocolatiers & Shops Near Me - Toronto, Ontario

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Kit Kat Customization? Unique Kit Kat Creations? Sign me up! 1 of 4 locations world wide and being the only one in the North American region, we decided to stop by and check it out. Located inside the Yorkdale Shopping Mall, the store front isn't that large but it's cutely designed and decorated. You could even say it's border line insta worthy for a quick pic or two for all you influencers out there. They have pre-made unique creations which vary from $8-$12 and the cake topper is that you can actually create your own creations as well which is a fun and interactive experience. Some of the pre-made creations include. A lot of these are limited editions or uniquely created by customers that became really popular. - Hello Nanaimo - Milk Chocolate with a hint of French Vanilla topped with coconut flakes and graham cracker crumbs. - Kiss from a Pistachio Rose - Rich dark chocolate topped with dried strawberries, crunchy pistachios and rose petals. - Espresso and Macchiato - Milk/White Chocolate Swirl with ground coffee, espresso beans and cocoa nibs - Have your Cake - Birthday cake flavored white chocolate with Sprinkles Custom Creations: The kit kat will cost $15, and the steps are pretty straight forward and easy. Step 1: Pick your chocolate (dark, white, milk) Step 2: Pick up to 3 toppings for your KitKat Step 3: You can customize the name you want on your box (up to 88 letters). When you get to the cashier, they will confirm your choices and show on their screen how your personalized message will look. The creation and customization will take around 90 min and I believe if you can't come back on the same day, they'll hold it up to 2 days for you? Summary: Come check it out. Fun and interactive process. Great for gifts or just a fun activity to do! Only 1 of 4 locations world wide and the only one in the North American region. read more

KITKAT Chocolatory - Some of the unique crestions they offer - Chocolatiers & Shops Near Me - Toronto, Ontario

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This is the first chocolatory in North America and I was so glad it's right here in Toronto! Depending on what time of the day you go, I would say the experience may vary (mainly because of lineups). I went on a weekday evening around 6:30pm and I didn't have to wait long in the line to place my custom break order. One of the staff suggested going during the day Monday to Wednesdays as the ideal time for least amt of traffic. Inside the store, you will notice a wall of chocolates - unique flavours, in total there is about 7 different flavours to choose from that are premade and packaged and ready to go. Below are the current flavours they have: Exclusive editions: Seriously Blueberry Streusel - blueberry flavoured white chocolate with streusel clusters and blueberries Delightfully, Coffee and donuts - Donut flavoured milk chocolate with ground coffee and sprinkles Seasonal Flavours: Absolutely Candy Cane - dark chocolate with candy cane and gingerbread cookie Whoa, White cranberry - white chocolate with cranberries, pistachios and snowflake sprinkles Kitkat Gold - first edition of a caramel flavoured white chocolate kitkat Birthday cake - Birthday cake flavoured white chocolate with sprinkles Hooray Rose - Rose wine flavoured white chocolate with dried rose pedals the first 4 are $8 for a bar (it's basically 4 kitkat pieces), and the Kitkat Gold is $10, Birthday cake and Rose are both $12 each (they are also larger pieces). Next to the stocks are samples of what they look like inside with a little glass jar display. If you want to place a custom order you can - There is a 90 minute wait and they will text you when your order is ready for pickup, so my suggestion is to go there first, order, and then do whatever shopping/eating needs you have while you are at yorkdale. For custom order you can choose white, milk or dark chocolate followed by 3 toppings (pls see photos i submitted for the list). YOu can also customize your box with a message of up to 88 characters. Bar cost $15. I also attended the chef's table experience since they happen to have an opening within the next 10 mins when i came into the store. You can reserve online at opentable as well. Currently it's only 3 time slots (6pm, 7pm, 8pm) for a 45 minute session where you learn about the history of chocolate and how it's made, and you get to watch them fill out the mold and then you get to decorate the bar yourself, which then after it's set for 90 minutes before pickup. You get to choose 3 toppings, but you have exclusive ones to choose from that you cannot get from the regular custom orders, some of which include freeze dried strawberries, golden berries, cocoa nibs, candied ginger, orange peel, etc. I really liked the experience - it's for $45 which i think is a bit on the pricey side coz you basically just get the one bar as a takeaway - if they had included some samples it would have been nice. But they were generous with the toppings and Tia (the chocolatory manager) was kind enough to give me a few pieces of a 4th topping to make my bar look prettier. In addition, they also do swirls on the other side (bottom) of the bar with naturally coloured chocolates. All in all it's a great experience - I hope to see them change up and offer more unique flavours, and for their chefs table, it would be nice if one could do a bit more than just putting the toppings on the bars (but with the spacing that is all they can offer right now). I'm also told that this is the only chocolatory in the world that offers a chef's table experience (it's a first). Definitely worth checking out but perhaps try to come during a time when it's not as busy :) P.s. it's a cashless store they only accept debit or credit cards read more

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What a disappointment! I've been wanting to try this place since it opened a couple of weeks ago, but now I wish that I did not! What a disappointment, what a ripoff, something fancy looking just to fit into the yorkdale profile, but not representing the beautiful kitkat brand! I bought a disgusting small kitkat bar, same one you buy from a dollar store, with some sprinkled pecans on it,like twenty tiny pieces maybe, and I paid $8 for it! There are other bigger ones selling for $12! I've paid and will pay premium prices, way more than this but for premium chocolate! I'd certainly stick to my dollar store kitkat! read more

KITKAT Chocolatory - Chocolatiers & Shops Near Me - Toronto, Ontario

Sorry, but I was very disappointed... I thought the shop would be bigger, but it was SUPER small, with only a small wall of different "specialty" kit kats. You can make your own kit kat, which is a great idea in concept, but you also have to wait an hour and a half to pick it up. :/ I'm glad I checked it out, but I don't think I'll actually be going back... read more

KITKAT Chocolatory - Chocolatiers & Shops Near Me - Toronto, Ontario

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Seeing a few candy companies try and take it to the next level with pop up shops now to keep up with the market and maintain their relevancy. Nothing wrong with that, however the experience is just okay at this place. For the most part you walk in and aren't exactly greeted with much human interaction until you are to either purchase something or ask a question. It's geared towards being very Instagrammable with its kit-kat-like lighting, a seating booth (only meant for probably 2 people) and playful floor tiling. The chocolate bars are about $8.... I mean ofc you can't get these specific flavours elsewhere, but for the more customizable ones, you're looking to shed much more money. Overall it's good to kind of come by maybe once to see and experience it for yourself. And if you're looking for a neat gift, this would be an opportunity to get something that's unique. read more

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Here, you can customize your own KitKat! There are so many topping options to choose from! You can choose 3 toppings and of course, with our indecisiveness, we couldn't decide which 3 to get. You can stick with sweet or go all out and make a savoury one! You can choose from toppings such as mini marshmallows, gummy bears, chips, pretzels, dried rose petals, and so much more! We ended up choosing mini marshmallows, chocolate cream-filled cookies, & Christmas tree sprinkles. You can also choose whether you want dark, milk, or white chocolate. It is definitely a cool and fun experience. You can watch them make it too. It comes in a cute box as well with a personal message printed on it. If you don't want to create your own, they also have special KitKat flavours for sale like cake and coffee & donut flavours that can't be found at other places! read more

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I missed out when KitKat first opened their pop up store in downtown, and I was super happy when I found out they were opening a permanent store in Yorkdale. We came to visit on a Sat around 5pm and there was a line which surprisingly, wasn't that long of a wait (maybe around 20 mins?). You don't need to lineup if you want to head inside to just check the store out or buy their special KitKats. In the line, a worker would come to give you a sheet where you check off options to customize your KitKat. To customize your KitKat will cost $15, and the steps are very easy. Step 1: Pick your chocolate (dark, white, milk), step 2: Pick up to 3 toppings for your KitKat. Step 3: You can customize the name you want on your box (up to 88 letters). When you get to the cashier, they will confirm your choices and show on their screen how your personalized message will look. You will have to wait around 90 mins before your KitKat is available to pick up, and if you can't pick it up on the day of, they hold it for 2 more days. At first you will get a text that tells you your order number: "Your KITKAT Create Your Break order # is 1000 and will be ready in 90mins at the KITKAT CHOCOLATORY. We'll message you when it's ready". A second text will come when it's ready: "It's time. Your KITKAT Create Your Break order # 1000 is ready to be collected. Come back to the KITKAT CHOCOLATORY to pick up your bar!" Tell the pickup cashier your number and reconfirm the details to receiver your KitKat! If you're not interested to make your own KitKat, the store also sells special flavours from $8-12 depending on the size which are great gift ideas. Visiting this place is great experience and totally worth checking out if you haven't already :) read more

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A pop-up shop located inside Yorkdale and it is a place for you to customize your kitkat. $10 per box which is a little bit expensive. Service was great. The staff will give you instruction when you first walk in to the store. Put your own chocolate, then choose your own toppings. It will take 20 to 30 minutes to prepare and pack. You also add personal message on the package. read more

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The concept is quite exciting! You get to custom make your own Kitkat bar in this store. It's great for gifting (for others or for yourself!). The store has a variety of pre-made 'special creations', in addition to actually making your own customizations. The staff was quite friendly when I came to the store to get a Berry Best. Being there for the first time, it was quite 'distracting' to see so many variations - in a good way! But, as I was tight on time (and being a first timer in the store), I found it very helpful when the staff immediately directed me to where I can get my specific bars, and then proceeded to help me with payment. I can see myself coming back here - to try the other variations of course! read more

This was such a find! I didn't even realize that this was a thing until of course I was strolling around the mall on a freezing cold rainy weekend. The first in North America too, so it's definitely a treat! You can also create your own special Kit Kat up to 3 flavors for $15 for 8 piece Kit Kat. With your custom order you can have a personalized message on the box (someone I thought it would be a special message on the actual chocolate bar, but that is not the case, but still cute). There is milk, white, or dark chocolate for you base and a variety of toppings. The estimated wait time for your customized bars is 90 minutes, so make it your first stop in the mall if you are wanting to do the personalized chocolate. Mine were ready in less than the estimated time, it took about an hour for mine to be completed. They have some special pre-made flavors that are imported from Japan $4 each if you get 6 they put it in a nice box for you but the for the same price/per. There were other pre-made combinations if you don't feel like waiting the 90 minutes, but I thought it was a nice touch. I haven't tried any of the chocolate yet because they are gifts, but I'll update once I crack open the boxes! I noticed they had classes as well where someone is showing you how they make them and I assume that you get to make your own in those sessions, but I'm not sure since I didn't do them. read more

I took my daughter here before New Years with the mindset that it was about the experience of a limited time pop up. I grew up loving KitKats. The experience itself was fun. Love the pictures, love the design of the store, and me & my daughter had a lot of fun making it. You can really get your favorite flavor in there. The limited time white chocolate with blueberry was great. Only con is that it is super pricey for what you get. If you see it as an attraction though in a time when everyone spends, it's not bad. read more

KITKAT Chocolatory - Very good - Chocolatiers & Shops Near Me - Toronto, Ontario

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I went here for the first time on January 25th. First impression the store is quite small and everything but the staff was very helpful and telling me how everything works which was great! For $15 you could get to customize your own Kit Kat bar with any flavours and toppings on your own customize message which could make a great gift or a treat to yourself which is what I ended up doing! The kit Kat bar itself tasted pretty good although I definitely find it difficult probably cause a combination I did made it very difficult to actually break the Kit Kat bar itself! Nevertheless I'll definitely come back and probably make another one for myself or gifted to one of my friends! :) You do planning on making a kit Kat bar make sure you have at least 90 minutes to spare at the mall because it's not something it could be done within an hour or less depending how busy there are ! read more

KITKAT Chocolatory - The front of the box with my own custom text - Chocolatiers & Shops Near Me - Toronto, Ontario

First time in this store. New concept and all. Zero help from staff. As soon as I picked out my chocolate box to buy from the shelf, the Indian guy said, "they are all the same." Then idiot number two girl behind chimes in and says, "why do customers pick the boxes from behind." Look dimwits! I'm here to shop, of course I'm going to pick and choose what I wish to purchase. The staff offered zero help as I walked around, you don't need five people behind the counter just socializing and too scared to assist customers. News flash, retail requires customer service and confidence. If your aspiration is to work in a chocolate store and you can't even do that, good luck making it on your own. My husband was about to buy something for the girls but I said, let's go! Waste of time and total embarrassment. read more

Was strolling around Yorkdale when I discovered the KitKat Chocolatory! There were many special edition bars like rose and birthday cake. I decided to create my own bar for $15, which sounded fun, but it was more of a hands off process. First you gotta fill out a form to pick whether you want milk, white, or dark chocolate. Then, you get to pick 3 toppings. I chose peanut butter chips, chocolate creme cookies, and shredded coconut. Finally, you get to personalize a message which appears on the front of the box. It took an hour wait to be ready for pick up. It was neat being able to customize my own KitKat, but I found it a tad pricey so I probably wouldn't do it again. read more

To start off, I do not see the appeal of this store. I love KitKat, so I think it is the novelty of it all, but after the initial wow, it really has no appeal to me. Went for the first time, a couple of days ago, and the store looked amazing. First problem of the experience, it takes 90 minutes to even get your customized order. You can customize your KitKat bar however you like, but either the lineup was long, or they were just swamped. I didn't want to wait 90 minutes for a chocolate bar. The actual bars were a ripoff. I can't remember the price now, but I remember purchasing 2 large bars and two small bars and the total was around $50 bucks. I thought with the price that they would be significantly larger in size.....NOPE...the smaller bars were regular size. Then there was the taste....obviously there are no samples, so we didn't know what to get. Got the large rose petal bar.....kids took one bite and its still sitting in our kitchen. Bought the one with sprinkles....Still on the kitchen table. Bought the small cranberry and pistachio bar.....still on the kitchen. Kids said that the bars tasted like medicine and wouldn't go near them again. The only one that they remotely liked was the gold bar, but I think it is more expensive....not sure though as I can't remember. Overall, a HUGE disappointment. read more

With kitkat being my fave chocolate bar, I absolutely loved this experience! It was slighty pricey at $16.00 but it was worth it. I picked a milk chocolate bar with dried raspberries, peanut butter chips and sliced almonds. The raspberries were not a great fit with the rest of the toppings but it was still delicious nonetheless. The wait was only about an hour so that was a nice surprise since the staff mentioned a 1.5 hour wait. I choose to write ''Sarah's scrumptious kitkat'' on the front but my boyfriend picked the ''surprise me'' option on the order form. His kitkat said something along the lines of '' This kitkat is as stylist as you!''. Overall it was a great experience. I would highly recommend. If Yorkdale wasn't so far for me, I'd be there all the time. read more

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As a business owner, you have to think through how to manage various flocks of customers - so you can make everyone, at any time of day, feel good with service and quality. This is not the case here. Lineups, frustrated employees, missing information - all flags. read more

I'm not sure what the hype is all about. It's an uber overpriced place, with regular chocolate - there are much better options in the GTA, and ultimately once the novelty wears off, just buy a regular kitkat in a convenience store - you'll save yourself quite a bit of money doing that. read more

First things first, I may be a little biased because Kit Kat's are my favourite snack of all time! I went mid day on a weekend and although a little busy the whole process went by quite smoothly and quickly. It's very straight forward you just fill out the sheet hand it in, pay and wait patiently for your creation to be prepared. I would suggest you make this your first stop prior to your mall shopping or browsing because they tell you it's a 90 minute wait. Although they told us this, I guess because it wasn't too busy our 5 custom bars were ready in only 30 minutes! I love the chocolate I made. My only qualms are that the selection is a little small for what you can add in, and in order to watch your bar being made you have to pay for the experience package which is a lot and not very private as it's at the front of the store and other people walking by or in the store can watch as well. I'm planning another trip to custom make some more! P.s. great gift idea! read more

I was intrigued by the store and the concept behind it. I was thinking "Good on Nestle for thinking out the box and rebranding one of their chocolates " so I went into check it out. Very pleasant and helpful staff but nowhere does it show the pricing of the pre-made options. Thinking - how expensive could this really be, after all it's just a KitKat with some sprinkles on the back? Well, clearly I'm behind the times as I nearly fell over when I went pay and it came to $18 for 2 four stick KitKat. That's cloacae to 10x what they cost in a normal convenience store! Anyway, I was a fool to go ahead with the purchase but I guess you live and learn. I somehow doubt that the store will survive another year unless they seriously rethink their price point. read more

So I headed to the store today and there wasn't a line to place my order. It was quick and easy and I was told to wait 90 minutes for my order. I stayed in the mall for 2 hours and still did not receive a text, so I headed to pick it up anyways. I was so disappointed that when I got there, my order was "skipped" due to the system. I was offered to wait another 40 minutes or to come back the next day. I live 1 hour away and I can say it was a complete waste of time and very unprofessional of them. I left with a refund as an unhappy customer. read more