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    Kitchen Tune-Up Hanover

    5.0 (1 review)
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    Services - Kitchen Tune-Up Hanover

    Cabinet add-on

    Cabinet painting

    Cabinet refacing

    Cabinet refinishing

    Cabinet repair

    Kitchen Tune-Up Hanover Photos

    Recommended Reviews - Kitchen Tune-Up Hanover

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    3 months ago

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    Ask the Community - Kitchen Tune-Up Hanover

    Do you remove current counter tops? Do you have plumber you deal with? Do you give free estimates?

    Yes to all of those. We will remove your current countertops, and we do work with a great plumber who we arrange to come after the new tops are installed. We would be happy to give you a free estimate.

    Don’t See Your Question? Ask Away!

    Designer Surfaces - Project lead measured incorrectly (assuming 10" overhang instead of 14"); I chose to help troubleshoot instead further delaying install.

    Designer Surfaces

    (11 reviews)

    I'll go middle of the road on my review only because my countertops look great and once the owner…read moregot involved, my counters were installed the following week. Without going into details mirroring the 1 star reviews, we waited weeks past our template date before reaching out only to get the runaround from our point of contact (Jean). Like others, I was led to believe that 2-3 weeks following templating, they'd be installing.... After calls/emails from both my wife and I were blown off, I decided to cancel my order citing that the materials had not been ordered so there was no need to keep a deposit that hadn't yet been spent. Following an exasperated call with a person who turned out to be the owner's sister, the owner ended up calling me back and apologizing for my experience and assured me the materials were located less than 10 minutes away (my POC said they were coming from another state and were "delayed"). Owner made good on his word and my countertops were installed the following week as promised. I can't help but wonder where we'd be if I simply left a message for Jean instead of insisting my deposit be returned and my project cancelled. I was referred to this shop by a friend who remodels for a living (I'm the idiot who decided to remodel my own kitchen). From my friend's comment as well as others who have posted, it's clear they're struggling to deliver on promises made. If I were to do this again, I'd go with another shop (several here and around Frederick City). Again, countertops look amazing but I'd guess most places would deliver the same quality product and install sans the empty assurances offered by Designer Surfaces. If you've already paid your deposit and are stuck in limbo land, I recommend calling to cancel your order based on the assumption they haven't yet purchased your materials. If they confirm your material has been purchased (and you can't get a refund), I recommend requesting a copy of the material purchase order as proof.

    This business unfortunately is a not reputable company. Do NOT do business with Designers Surfaces…read moreInc. After working with them from December 2023 through October 2024 we have no countertops, backsplash, or response from anyone at Designer's Surfaces Inc. Our kitchen was templated in April 2024. They said it would be installed in a few weeks. The excuse became them not being able to find the quartz slabs due to Baltimore port issues to then the slabs they found being let go, to then their machines being broken to everything else under the sun. The owner (Don Fisher) made many unfulfilled actions after his repeated mistakes and promised to correct. We are a returning client to this business and how they have treated us is horrible. Our first experience was in 2020 and we were very pleased. Unfortunately since then this company has taken a turn for the worse. They have lied, not returned calls, attempted to increase our cost after the contract was signed by over $4,000, and even scheduled multiple installation dates with no phone call to cancel. We have called the business multiple times to inquire on our refund and they say they leave a note for Don every time. We call the owner, Don multiple times a day on his cell phone with no answer. He said the last time we were able to reach him that he was sending our refund but to no surprise nothing has come after months and the business doesn't have an answer to the refund. Don't subject yourself to doing business with this company. You will be sorry.

    Kitchen Tune-Up Hanover - cabinetry - Updated May 2026

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