Cherie sounded very promising in the beginning. We hired her to do a first floor remodel. Kitchen…read moreand bathroom, sanding floors and painting. I really didn't like her demeanor especially towards the end of the project. She started coming up with excuses about why things weren't getting done in a timely manner. Our project was suppose to take 10 weeks and it took at least 20. I should've never trusted her, there are so many red flags now. She didn't pay the contractors who did the work here. She won't answer any phone calls or emails from anyone she owes. But she went away every weekend while our project dragged on. The backsplash was the last thing to do and the guy doing the tile said he couldn't do it because the wall was so uneven. She told him to just do it. She made him do it anyway. Then she never paid him! And we have a backslash with 3 inches of spackle behind it. It's glass tile and its cracking. I hear she's bankrupt. The guys that did work here are calling asking if we've heard from her. We paid her over $100,000,00 and I think she was here 3 times. Be careful, and don't use Cherie Carignan she owes a lot of ppl money.

We worked with Cherie Carignan at Birch Tree for design of a new master bath in our 30 year old…read morecolonial home. We had some ideas on what we wanted the finished bath to include, but did not know how much change could be worked into the space available. Cherie was able to design for us a new bathroom that feels spacious and includes many of the things we were looking for. Cherie also handled support for the cabinets and design details, working with us on paint colors and hardware details along with the plans that were needed for our contractor, Roberto of Double R Home Improvements, to build us the perfect complement to our master bedroom. Cherie was very prompt with replies to our questions and had several suggestions that we would not have thought of on our own. Overall, we are very pleased to have worked with Cherie and recommend her highly!

From quote to completion LD's was prompt, professional, and responsive. The crew was early every…read moreday. When prior construction or hidden damage was discovered the team informed me of the issues and potential costs to repair. They were prepared for the challenges and made the renovation seem effortless. It is comforting to know that I don't need to search for a contactor because I will use LD's again for my next project.

HIRE LEE AND HIS CREW! They remodeled my entire bathroom…read moreincluding new plumbing and electrical. The shower walls were tiled as well as the shower floor. The bathroom floor ceramic tile as well. Absolutely beautiful. Lee helped us keep our design within our budget and made recommendations based on his experience. It really helped to have his guidance in understanding what the finished product would look like. His crew was quiet, respectful and punctual. Lee himself was always accessible and available. I love the shower door which we did NOT pick in the beginning but am glad Lee explained to us how it would look. And honestly I am blown away by the tile. That guy did such a beautiful job I am SO HAPPY with it. Thanks again to Lee and his crew.

My husband and I are completely satisfied with our new kitchen. A year ago we bought a house and…read moredecided to completely renovate the kitchen because the house is very old and was in need of a little upgrade. We went to Express Kitchen in West Springfield and Darlene took care of us. We gave her the dimensions of our kitchen and what she envisioned for our kitchen was something truly special. She advised us to knock down a small wall in order to expand our countertop space and allowed us to put in a larger refrigerator, which was one of the best ideas she suggested for us. She also added in a wine rack I'm obsessed with. We also use that counter space as our alcohol bar, convienently below the wine rack. Darlene created a layout of our kitchen on her computer and once we all agreed upon the layout, Kyle & I picked out our cabinets, granite, hardware and other items for the kitchen. Darlene spent so much time creating our dream kitchen for us and we are so thankful. Our kitchen came out better than I ever could have hoped and we are both very attached to it. I've never had so much space to cook & bake before. My husband and I actually enjoy cooking together because there is so much space we don't ever get in each other's way. We know we will continue to enjoy our kitchen for years to come. Anytime someone comes to our house they always compliment our kitchen and express how big, open and bright it is. We cannot thank Darlene enough for all of the hard hours of work she put in creating, designing and finalizing our kitchen. And we have recommended her to anyone looking to renovate their kitchen. Please see the attached photos to see how great it came out!

Greg was our salesman and was the WORST salesman we have ever encountered we had been there once ir…read moretwice before we decided to order our granite counter tops from them we had home depot do most of our kitchen EK beat the price on the counter tops. So we had spent 1.5 hrs on msi (granite wholesaler site) picking out our slab like July 12th we paid, 3.5 weeks we call cause we haven't heard anything from them Greg says he doesn't know anything about it and makes an apointment to refresh his memory. So a week later we go back in and sit down and ge proceeds to tell us that we really didn't pick anything out and we have to re choose a slab and Boston MSI doesn't have a polished slab we want but there's one in NJ... and he proceeds to tell us we have to drive to Elizabeth nj to pick out a slab and say "oh that's a pisser" sucks to be you. We both are upset.. he then proceeds to tell us he doesn't need our shit and said ill refund your money it doesn't matter to me.. We said fine and walked out and went to home depot and purchased the granite counter tops..

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

NOT NICE! We drove about 40 miles to get to Eco Building…read moreBargains as this web site states that TODAY Saturday 3/27 the business is OPEN but upon arriving we found that the place is NOT open today.

Kelly-Fradet Lumber and old time operation that has changed and adapted well with the times…read more Customer service always top notch. Recently, I needed to match a damaged door that was one of six on our pantry. No light task, but my new found Customer Service Buddy, Andy, stayed on my quirky request. Calling me at every turn in his investigation and keeping me informed. Not to single out one individual and I am certain all the other Customer Service crew would be just as accommodating, too. I look forward to future Honey-Do tasks made simpler with Kelly-Fraser's personalized expertise!

I've only used them in the context of small woodworking jobs, but I have done some special orders…read moreof unusual wood for my boat. I'd say the price is average for a lumber yard, but I really like the customer service and so far I've never needed something that they can't get. At this point, this is the only place I go for lumber. I have also talked at length to the guys in there about windows and siding options, though I haven't actually made any purchases of these thus far. They have a decent selection of stuff to look at in this regard, and varying levels of knowledge, but I've always gotten the answers I needed.

I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

I love my new kitchen!!! Village Cabinets was great to deal with my designer was so helpful with…read morethe layout and functionality of my new kitchen... So many different woods, finishes, door styles and hardware to chose from...Thank you Village you paid attention to detail and were very pleasant to deal with...your installation crew was also very polite and professional ...I highly recommend Village Cabinets to all...and the best part is they are made right here in CT...you can even take a tour of the factory...I was impressed!!! Alice C.

This place is great!!! I ordered a bathroom vanity and Bruce listened to what I wanted and was…read morepatient as I changed my mind a few times. The final product was exactly what I wanted. Brian and Phil are the best installation techs. They are very professional and were understanding of my need to get involved. We had a lot of laughs and fun while they did an amazing job installing my vanity. Thank you Bruce, Brian and Phil.

Tax Man is very knowledgeable on the changes. Reasonable pricing. I recommend him to friends.read more

We had our bathroom gutted and remodeled. The salesman, Jay, was extremely helpful in noting all…read moreof our requirements. The crew that was dispatched to do the job (George, Evan, Kyle) were fantastic--- very considerate, showed up every day on-time, and were considerate of our home. We could not be more pleased with the results.

Ron and crew are putting the finishing touches on our new home as I type. Very honest and a…read moreperfectionist. It's more than I could have imagined. Can't wait to move in. I highly recommend this company.

From the owner: Increase your home's square footage and value by adding a new room. Skyline Design and Development…read moreoffers home remodeling and addition services to homeowners across the Springfield area, including Western and Central Massachusetts. We can also create outdoor living spaces, such as sunrooms, decks and patios. Our custom home builders have over three decades of experience in the construction industry. Call us today for a free home remodeling estimate.

Horrible run! 1 year later and my cabinets are bending and they offer no solution to this…read moremanufacturer defect. We saw this coming and they replaced 5 doors and now 3 more are bending and they refuse even a call being returned

they sell the product Cami are made very good and the customer service. Excellent. I would…read morerecommend Express Kitchen to anyone that is in need of purchasing a new kitchen with countertops and cabinets.