(Updated March 2026)
I hired Better Together Builders for a…read moremajor home renovation and paid over $175,000 toward the project. While some work was completed, the overall experience has been disappointing due to prolonged delays, unfinished and substandard work, poor communication, and lack of accountability.
Key examples from my project:
* Electrical work left incomplete and hazardous (exposed wiring), requiring me to hire a licensed electrician at my own expense.
* Poor preparation and installation led to chipped slabs, misaligned cuts, unpatched drywall holes.
* The wrong type of water heater (indoor instead of outdoor) was installed, requiring full replacement.
* Partial demolition -- I paid $20k milestone but had to complete much of the ceiling/wall demo myself.
* Large portions of kitchen and bedroom work abandoned/incomplete.
Communication was inconsistent -- I often had to chase updates, and there were barriers to effective discussion due to my deafness (I rely on ASL as my primary language, but no qualified ASL interpreter was provided for contract explanations or change orders). This contributed to misunderstandings about scope and costs.
Extended delays caused months of lost rental income and extra temporary housing costs. I ultimately stopped working with BTB and hired another contractor who completed the remaining work faster and to a higher standard.
Update (October 2025): Discovered additional serious issues, including the improper water heater install.
Update (December 30, 2025): Matter entered formal mediation (unresolved).
Update (February 2026): Submitted BBB complaint (ID 24475296, ongoing). BTB responded disputing claims, but I found their response unsatisfactory due to incomplete timeline and unaddressed issues.
Update (March 2026): BTB filed a lawsuit against me in Los Angeles Superior Court (Case No. 25STCV36434) seeking to foreclose on a mechanic's lien for approximately $113,000. On January 30, 2026, my attorney demanded binding arbitration at the BBB per the contract's arbitration clause, requiring a court-certified ASL interpreter for accessibility. The dispute remains unresolved, and my out-of-pocket repair and completion costs continue to rise. My lawyer and I have filed a Verified Cross-Complaint in the same court against Better Together Builders, Inc., owner/CEO Yaniv Brikman, project manager Alon David, and representative Lena Agbaria.
My original review reflects my direct experience. Homeowners should carefully verify scopes, permits, installations, subcontractor quality, payment milestones, and communication accommodations before proceeding.