So illegible & hard working with fabulous results. Highly recommend. The owner and staff are all…read moreamazing.

Purchased 2 bathroom vanities for our bathroom remodels and they were easy to work with, lots of…read morestylish and modern options and great customer service. Highly recommend!

I contacted the Kohler Experience Center in Culver City asking about my in-wall tank and toilet…read moresetup. Alicia took the time to really understand my situation - she called the warranty department on my behalf, helped me investigate which products were compatible, and tracked down the part I needed to order. She was knowledgable, friendly, and thorough. What stood out was how helpful she was and her willingness to go above-and-beyond. She researched compatibility across different Kohler products, got the warranty team involved when we needed answers, and stayed with it until we had the right part ordered. I've dealt with a lot of vendors during my remodel and this was hands down the best experience. Definitely ask for Alicia.

Came in on a Sunday to look at the shower systems. What a beautiful showroom!…read more I was greeted by Ozzy when I walked in. He was really nice and helpful. He showed me all the different options and their functions, including the awesome demo station where he was able to show me the pressure and functions in person which I thought was great! That's really nice that they have that in the showroom. Ozzy is very knowledgeable and he provided great customer service! Some of the pieces are not cheap but they offer a lifetime warranty which we really love. There were so many beautiful items to see and choose from. I also like the fact that you can mix a match faucet and knobs, etc. What a fun store!

This is my go-to gift shop in town. The selection is beautifully curated, thoughtful without…read morefeeling generic, and I've genuinely never left disappointed. The owner is incredibly intuitive, and has an amazing eye. I always ask for her advice, and she somehow always points me to the right gift for the right person. It makes gift-buying feel effortless and actually enjoyable. If you want something meaningful and well chosen, this is the place.

Fun local store in West Adams! Great for gifts for friends and family of all ages. Staff is…read moreincredibly friendly and helpful too. Can be a bit on the pricier side, but perfect when you're in a pinch for a quick yet thoughtful gift. Just be sure to check the hours to make sure they're open.

Ezra is really helpfull, Great service!read more

Ezra and his wife are truly wonderful to work with. they helped me make reasonable choices within…read moremy budget and sold me quality products I don't have to worry about. They have answered lots of follow up questions after the fact, worked to provide me with great prices, delivered many times as my project was ready and made me feel very comfortable with my purchases. My family has worked with them for years but this is the first time I was doing my own shopping - I know someone that bought the exact same appliance as me at a big box store and paid $1700 more for it - she got 12 months no interest but she is paying a heck of a lot more. Ezra really took care of me and I believe he does this with all his customers, how else would he be in this location for so many years? I did a lot of research (too much in Ezra's opinion) but in the end, 99% of the recommendations he made, I ended up going with - solid sales guy that wants to sell customers high quality that will last them a long time at very fair prices. I got oven and hood, door hardware throughout the house and toilets. Super pleased with products, prices and service.

Design Hardware on 3rd Street is an absolute gem for anyone renovating, building, or looking to…read moreupgrade their space. Their showroom near The Grove is incredible, the curated selection of door hardware, cabinet pulls, plumbing fixtures, and specialty finishes blows standard big-box stores out of the water. What really sets them apart is the expertise of the staff. Instead of just browsing walls of displays, they actually take the time to walk through project specs, recommend finishes that hold up, and ensure all the technical details match. High-end design paired with top-tier, patient customer service. Highly recommend them for both homeowners and trade professionals!

I purchased a custom door sweep from Jack at Design hardware. The sweep was faulty. I paid someone…read more$200 to install it and It didn't function properly. I sent a video and Jack but he was quick to assume we didn't install it properly and said since it's custom no refund. I emailed him three times since and he didn't respond. I have software that tracked that he opened but emails. Bad business. I hate to give bad reviews but I feel scammed and would not ever work with this company again.

Eddie, his dad, and the rest of his crew did a great job from start to finish replacing my…read moreapartment-complex-looking tan/gray/black granite kitchen countertops to a high end, absolute black granite that would look at home in any designer kitchen. I opted to go with Eddie after a highly overpriced estimate from Costco's countertop vendor, Duracite. It was a night and day difference working with someone who's local and gives you options (full backsplash of same material) and advice (replace electrical outlet screws with longer ones) vs a company that is overpriced, overextended and doesn't do as good a job (maximum backsplash 18 inches). Renovo had great communication from beginning to end, including giving me his cell phone and email which he checked regularly. Eddie was very professional and quick to stay in touch, which is especially important with contractors who essentially always go after the BBD (bigger better deal) and leave your "smaller" job ignored. Eddie also made sure to ask questions and point out things along the way during the job, which gave me peace of mind and ensured great craftsmanship throughout. The afternoon we first met he took measurements and that night he had an estimate in PDF form emailed to me. Within a week or so after I shopped around Eddie remained my first choice and he came through on outstanding work at a fair price.

Michelle Clark is the star of this company. Very professional and knowledgeable, she kept us…read moreinformed every step of the way. Her selection of sub contractors was superb. We loved everyone who came to our home. She gave us a projected time from demo to completion and it was completed a day early. . No upsells, no surprises and no nonsense. Loved working with Michelle kudos for a job well done!

Our freezer suddenly stopped working and we needed to purchase a new one immediately. We also had…read morean old refrigerator and figured we should replace both at the same time. We called a number of local sellers but none had inventory on the subzero refrigerator and freezer that we were looking to get. We contacted Bay Cities and they said that they had both the subzero refrigerator and freezer in stock. Our salesperson Ryan did a fantastic job explaining the features of both items and letting me know what was required to install them into our kitchen. They worked around my challenging schedule to deliver them quickly to us. The delivery team was patient, diligent, and outstanding. They worked with us to ensure that we were satisfied with not just the function of the refrigerator and freezer, but also the appearance in our kitchen. I highly recommend Bay Cities for your appliance needs. They have been wonderful to work with and I look forward to purchasing from them again in the near future.

terrible place. bought an expensive wolf microwave. came in non working, from the factory. refused…read moreto take it and give credit. told me to contact authorized service. i did. service not have spare parts and not able to fix. told me to contact the manufacturer. i did. they wrote to that will bring a check and pick up the unit. it has been a month, and nothing.

A Dedicated Design and Fabrication Team Producing Top Tier Custom Work... I wouldn't go anywhere…read moreelse for any of my projects.

I can't say enough great things about Bradco! There are a lot of companies selling cabinets, but…read morenot many like Bradco. They take on and manage the project with detail, care and communication. It's rare to find a company that sells a great product, and offers a phenominal service to come along with it.

After a disaster at Dal tile where we noticed that 1/2 the tiles were unlike the sample during…read moreinstallation (had to rip it out and start over), our tile man sent us to a number of "big retailers" to find porcelain floor tiles. Nothing was right - we needed a relatively plain, white background floor tile to go with our late 80's kitchen cabinets. On a whim really we went to Porcelanosa in West Hollywood because I drive by it all the time. They had EXACTLY what I wanted and the sales person (Tala) was terrific. She always replied to me by text and email almost immediately for the few follow up questions. Even the delivery went well. The tile had to be shipped from NY and yes, it was more $ than the other Dal tile, but let me tell you, it's gorgeous. The install is nearly complete so I will add photos later.

I have experienced the most worst customer service from Koren Chavez. I went into the store to get…read morea shower handheld, which I thought would be simple enough. However, trying to communicate with her via phone and email has proven to be extremely difficult. She doesn't follow through and ordering a part seems to be impossible because she says she will send me photos and prices but never follows through. All I want is to pay for the part needed so that I can purchase a new shower handheld... And it's been weeks and Koren has been extremely unhelpful. I would like to work with someone else to get my needs met.

I was able to order online for next day pick up (also because they were closed on Sunday…read more Called the store as I needed someone else to pick up my purchases and the person on the phone was super understanding. Items that you need for your business are at Chefs' Toys rather than having to hop from Hobby Lobby to Michael's then eventually, Amazon.

DJ and Elizabeth are such kind and knowledgeable. DJ really knows his stuff. I came in looking…read moregreat for some knives for my husband. His recommendations were greatly appreciated by my husband. Thank you DJ!