IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

This was a great experience, in less then two weeks from picking our slab we have great new…read morecountertops. It looks great and everyone from the measure to installers were safe in our home and professional. We will be back for future projects and highly recommend them.

Amazing work! Wife and I are truly blown away with our new quartz countertops and steel sink…read more Strong communication and very reliable. Marek is more than a pleasure to work with. He and his team have a no nonsense, get things done kind of attitude. Showed up to the job on time the day of installation and was in and out in under two hours. Extremely happy. Will use again!

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

I found a small kitchen island from Homedepot, but did not like the top. Found Davan Granite…read morethrough a google search. Jarro (Jay) was the person I was working with. He worked with me on the size and found a remnant that perfectly matched my existing counter top. Once I assembled my island and called Davan I was ready, they came a day later! I am so happy with my counter top. Everyone there are exceptionally nice and very accommodating. They give you that personal warm feeling instead of the harsh and non caring attitudes we encounter. I highly recommend Davan for your counter top needs. The installers were very efficient, clean and quick.

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I used Pentwater Cabinetry to supply cabinets for a renovation in Lakeview. I worked with Jake on…read morethe design and he was very accommodating with multiple revisions as we had to make adjustments to some of the walls. They provided a full kitchen of cabinets, as well as the sink base for our bathroom vanity. I will be using them again for future projects.

Jerry and Rafael recently finished remodeling my master bathroom. It looks great and I'm so…read morepleased! Jerry was very responsive to all my questions and offered good suggestions as the work progressed. He was very invested in making sure I was happy every step of the way. They arrived on time every day and left the work area cleaned up each night. The price was fair and a good value. I plan to hire J's Precise Remodeling again to remodel my guest bathroom.

J's Precise Remodeling did a phenomenal job over the past three months to install new, ceramic tile…read moreflooring in our laundry room, replace the laundry tub with a nice new laundry sink, gutted and remodeled both our downstairs and upstairs bathrooms, completely refurbished our staircase, and installed luxury vinyl plank flooring throughout our main living room/kitchen/dining room area and all of the upstairs bathrooms and closets. They also removed the wallpaper from our bedroom, repainted it, and added a new chair rail. Additionally, they replaced all of the electrical outlets, switches, wall plates, and vents throughout the house with nice clean white ones. Jerry and Raphael were very meticulous and completed the work with a high attention to detail, and their pricing is very reasonable. I will be using them for all my remodeling projects in the future.

What can I say except this place (actually it's people) are fantastic. We were looking for someone…read moreto fully remodel our bathroom so we started researching places near by. Got a few quotes and then Paul appeared. He did not just give us a quote, he gave us a vision. After discussing it, we decided to move ahead. After a few weeks we had a new "rest room" that rivaled any we've seen on our travels. My son said he felt like he was on vacation when entering the room. We were so happy with it that we proceeded to update our hallway. Now we are planning for a full kitchen/dining/living room remodel. The work force is so respectful, thoughtful and kind that we wouldn't dream of going anywhere else for our remodeling needs.

We hired Paul after meeting with several contractors and were blown away by his vision and…read morerecommendations. He renovated our kitchen beyond anything we could have imagined. His crew was punctual, professional, and kept the space remarkably clean. We stayed in the house during the renovation, and the entire process went far better than expected. Truly top-notch work.

Absolutely wonderful experience! Turned our old gross bathroom and tiny laundry room into a…read morecombined bathroom/laundry/toilet room. Their attention to detail is matched only by how quickly they work. Can you believe that I was the hold-up at one point because I never imagined I'd have to order the medicine cabinet so quickly! But they were just so efficient and so so thorough. Thank you to Ryan (consult) Damian (project manager) Klaudia (designer) and Greg (our magician who made it happen!) I randomly found them looking through yelp and I'm so glad that I did, so it was important to me to pass along to whoever is browsing for a remodel! This is your sign to use these guys! Thanks again crew. See you when I talk my husband into the kitchen

We recently worked with 4Ever Remodeling and their whole team to remodel our basement with…read morebathroom, and a bar. I could not be more pleased with the result. Their team patiently worked with us all throughout, offering helpful advice, and addressing any questions or concerns we had. They guided us through the selection process with the various suppliers which was efficient and each vendor was extremely helpful and professional. Prior to starting construction, we were given access to a detailed online schedule so we knew what was planned each day which was so helpful. From the first day of construction, they kept us updated on any changes to the schedule and was very flexible if we needed to adjust anything, and he was always available and responsive if we had questions. From the planning/design process to the daily work, they were extremely communicative and thorough. We were impressed by everyone that worked on this project and the results exceeded our expectations. Additionally, any questions we had were answered quickly. The whole team was absolutely amazing. Everyone was professional, courteous, personable, and so talented. We both work from home quite a bit so we got to know a few of the crew members over the several weeks of the project. What a great group of guys. I cannot speak highly enough about this crew. The process from beginning to end was a great experience and I would recommend this company to anyone without hesitation. Thank you 4Ever Remodeling for giving me the basement of my dreams! Plus, the bar and bathroom were also impressive and has a lot of improvement! Thanks so much to the whole team for the amazing work!

Don't hire these guys,.. Don't believe Tom and Tony when they tell you all the things they will do!…read moreThey don't show up on time, my bath to shower remodel, my shower head was put up so high i can't reach the knob to switch from shower to hand held; many calls to fix the problems were ignored! and while working they were in and out of my front door making my floors a mess, they cut tile and wood in my driveway and didn't clean up .They also left a mountain of garbage on the side of my house even after the job was done. Find another company.

So disrespectful. The sales representative would make a great used car salesperson. After…read morepresenting the quote, he was visibly upset that I didn't want to sign at that moment. When I explained that I have other contractors scheduled, he became visibly upset. He used my own words against me to further push his organization. When he finally left, I overheard him immediately call someone and talk about me as he walked away, which only reinforced how poorly the situation was handled. The pictures he showed me looked like amazing work, so I assume they do good stuff. However, his attitude and disrespect solidified that I would never use them.