Wow! I get in here to write my review about Dr. Hu, because once again, I am so at peace and happy…read moreafter leaving my appointment with her, and as soon as I type her in...I see everyone agrees!! Going to your OBGYN is not always the most fun experience, but having a doctor who is caring, gentle and polite makes the experience so much more easier. I found Dr. Hi a few years ago living in Austin. I moved away for 2 years, and when I came back, I immediately looked for her again to continue to be my OBGYN. She has truly been the best I have ever had, and I am so grateful to have found her. She is truly in the right profession. Highly recommend!

I hate hate hate giving 1 star reviews but truly my experience as a patient here has been…read moreabsolutely terrible. If you are reading reviews and thinking about establishing care here, I strongly advise you go anywhere else. I started coming in 2019 with Dr. DeSantis and in 2021 I switched over to Dr. Hu. To make a long story short, my IUD was not in the correct spot for most of the time I have had it in. Dr. Hu told me she was "very glad I was not pregnant." Considering my IUD was centimeters from where it was supposed to be (lowering the effectiveness of the birth control), I AM VERY GLAD TOO???? There were two instances where Dr. Hu performed an ultrasound to check the placement of my Kyleena IUD. She told me she "thought it was in the correct spot," but sounded unsure as she could not get a good picture either time. I left both appointments feeling not confident, but since she told me the IUD was 99% effective, I chose to trust her judgement over a gut feeling that something was wrong. Spotting is typical from 2-3 months after IUD insertion. I kept waiting and thinking the spotting would stop but after the one month check-up, it was only getting worse. At this point, I was bleeding for most hours of the day. Not just light spotting but constantly bleeding through underwear, pads, and tampons. I finally got it checked out after having Kyleena in for 5 months and this time, Dr. Hu tried a little harder to get a picture, and we found out it was misplaced. Since a misplaced IUD has risk for unintended pregnancy, I opted to have it removed. Imagine bleeding everyday for five months and thinking that you are protected against pregnancy only for that not to be true. Not only is that absolutely insane, but negligent on the doctor's part and dangerous for me as a patient. Beyond this experience, the office is horrible at sending results or getting back to you on inquiries. I would wait for weeks on end to get test results and that was only after incessantly calling. Even when my IUD was delivered to the office, they did not give me a call. I had to call them! Every appointment I have had with Dr. Hu in the last year consisted of 60-90 minutes of waiting after my appointment time. I work in a medical office too and of course, each patient deserves time with the doctor and appointment times will run over occasionally. However, for this to be the case with every appointment I have had, is either a bad stroke of luck on my part or a serious scheduling issue that needs to be resolved. I cannot even believe I STILL have more bad things to say, but I do. Lastly, it takes forever to get an appointment. I initially called for my IUD consult in August and the earliest I could have it inserted was November. When I called regarding the abnormal bleeding from the IUD, the earliest they could get me in was 3 weeks from the date I called. I could've yanked out the IUD and gotten rid of my problems in much less time. This was a traumatizing experience actually, and I feel distrustful of anything these doctors have to say. I hope no one else has to go through this experience and this office changes. I have since found a new provider.

This review is for the person I see the most here, my PA Brandy Wellmon. I was devastated when I…read moregot diagnosed with diabetes and thought I had done something to cause it. She never once made me feel shame and has catered my treatment to my lifestyle and needs. I tend to be really hard on myself and she always redirects and lets me know when something is and will always be out of my control BUT how medical intervention can help. This is going to be a side note but it is important- somehow I had an appointment the month my mother passed and six months later while I was having a miscarriage. The level of care and empathy Brandy showed me really made an impact on me. Both of these situations could have derailed my health, but she was supportive and it made a difference. I feel so lucky to have someone on my team who genuinely cares.

Health care is excellent - my health has improved dramatically…read more Whoever answers the phone has some of the worst customer service skills I've ever experienced in my 50+ years of professional customer service. Unnecessary rude comments, interruptions, no effort to understand, no willingness to contact someone else who might better help - and just forget about compassion for an ill patient!!! I called twice today - the first as a courtesy that due to traffic on my one-hour journey to the office, I might be 3-5 minutes late. Instead of a "thank you, we'll let your medical team know", I received a lecture (TWICE) about if I don't show up within 10 minutes, I'll have to be rescheduled. The second call today was about an unexpected prescription for a drug I have ample supply, when only another drug prescription was discussed. After I was read the summary which I saw the doctor write, I asked for someone else who might help me. The immediate response was "and who might that be?" Finally, I begged to leave a message for my doctor for verification. I just noticed the phone number for all 3 offices is the same, so the problem may not even be at my location. As good as the health care is, life's too short to have to put up with a rude, inefficient office staff. I'm sure I can find another specialist closer to my home.

I've been coming here for a few years now and let me say: the office is lovely, the staff are great…read moreand very professional (shout out to Ellen, and Dr. Kish!), and I would recommend this office to anyone needing general OBGYN care! They do a really excellent job, the office feels calming and welcoming to me (which is not something a lot of medical offices can boast).

Like other women on yelp... if I could give Dr. Abikhalid 6 stars I would too!…read more Office is clean, beautiful. Staff are nice, her appts run pretty much on time. Im a GenXer, entering perimenopause at 49yrs old. I just moved to TX fm Southern California where I had access to some of the best medical in the world HOAG, UCLA, USC medical centers. Looking back I was prob in peri around age 44-45 with heavy cycles, brainfog, back sweats, major insomnia. She was one of the ONLY MD's who actually listened, saw and heard me. Its NOT normal to "deal with our next phase female symptoms". I went for a second opinion on a hysterectomy after seeing another gyn who I felt was treating me like a paycheck vs a patient. I was also gaining weight at a rapid amt which has never happened in my entire life. Dr. Abikhaled listened to me, explained why I am indeed a candidate for a hysterectomy based on my labs, ultrasound, biopsy, symptoms. She was also transparent sharing if I didn't feel comfortable or confident with her, she had 2 other colleagues she could refer me to. THIS is the type of medicine I need for me. Dr. Abikhalid is also a very clear communicator. She is very frank while having a nice bedside manner which I appreciate. Fast forward to pre-surgery consultation, based on my case I discussed keeping my ovaries bc Im not in full meno yet and didn't want to slam into meno like some of my friends did. She agreed that was a good option for me. I had my hysterectomy, preserving my ovaries via robotic surgery. It was 90min, outpatient. She was sure to have my pain meds ordered ahead of time. I had 4 small incisions from the surgery. No bleeding. I was off oxy on day 3. Managed pain with Tylenol/motrin. 1 week out I felt pretty strong, an ab binder would have been useful for the 1st 2 weeks esp for sleeping so buy 1 ahead of time (amazon has tons). Helps for ab core support. 3 weeks I was doing short walks outside yet still got fatigued pretty easily. Got back on my hrt patch and no more brain fog, no more insomnia, no more swollen hands and ankles. 6weeks I felt strong and fatigue finally was gone. I was cleared to do light weights again. Im at 8weeks. Im back exercising. Lifting up to 30lb. Back to weight training. Feeling strong, clear headed, no more swelling in my feet/ankles, insomnia is very little and i still get "mild" back sweats around 2/3am. Nothing like pre-hysterectomy where i was sweating through my shirt. If you have peri symptoms and painful or super heavy cycles like I had that is NOT normal. See Dr. Abikahlid. She is one of the best in womens health.

I love this practice…read more All staff and medical professionals have always been caring and helpful for all of my physical and mental health needs. Dr. Hill and Kitty are amazing. 5 stars all day long.

Dr. Ince is hands down one of the most compassionate, attentive, and effective doctors I've ever…read moreseen. I truly feel heard, supported, and cared for by her -- and that's rare, especially in ADHD care. I'm so grateful for her! That said, this review is three stars because of the front office staff. I've only had two phone interactions with the office since returning to care, and unfortunately, both were unnecessarily rude and condescending. The first was regarding a same day schedule change the office requested less than an hour before my appointment. When I couldn't accommodate the new time due to work, I was met with clear frustration and no flexibility. So I just made it work anyway. The second happened today: I had a virtual appointment this morning, and moments ago received a phone call demanding immediate payment -- not just for today's appointment, but also for one from a month ago that I hadn't even been notified about until just an hour earlier from my insurance. When I asked if I could pay through the portal, I was repeatedly pressured to pay over the phone instead, as if I was avoiding the bill. I have no issue paying my bill, and in fact, I paid it immediately after the call ended. But I was spoken to as if I had ignored multiple invoices, and the tone felt aggressive and was incredibly inappropriate. I understand that medical offices deal with difficult patients all the time. But kindness should be the standard, not the exception, especially when both phone calls I've had with your office staff have left a bad taste in my mouth. Thankfully, Dr. Ince makes it worth continuing care. But I'm genuinely relieved that my appointments are virtual, because based on how I've been treated, I have no desire to deal with this staff in person.

I've had some good doctors over the years, but Dr. Prajapati stands out as one of the best. She is…read morehighly intelligent, and she stays up-to-date on the latest studies in the medical field. I'm always impressed by how effortlessly she can answer any of the questions I have about health. She's also very down-to-earth and friendly. That's not necessary a quality I require an MD, but it's nice to have a GP who I feel comfortable talking to about whatever health challenges I face.

Dr. Prajapati is great. Very helpful and kind. I would strongly recommend herread more

Dr. Ikbal is shockingly misinformed about nutrition, pushing urban legends that were disproved…read moredecades ago. This is all the more astounding because nutrition was her undergraduate degree. She also doesn't appear to practice evidence-based medicine. After her asking me what I eat in a typical day, she asked, "Where do you get your protein?" (Ugh. The idea that protein is hard to come by is flatly wrong and severely outdated. As Dr. Nestle, chair of the NY University nutrition dept. said, *26* years ago "We never talk about protein anymore, because it's absolutely not an issue, even among children. If anything, we talk about the dangers of high-protein diets. Getting enough is simply a matter of getting enough calories." The DV/RDA is ~8% of calories from protein, while grains are ~13% protein, vegetables 23%, etc.) She then tried to tell me that I had to combine plants foods to get a complete protein. (That was an urban legend promoted by a popular 1971 book, whose author recanted ten years later. The USDA nutrient database shows that individual vegetables, grains, and beans have all essential amino acids, in higher amounts than what we need.) Finally, she said I should eat more fat. I asked if there were science to support the idea that an addition of fat to an otherwise healthy diet improves health outcomes. Her reply was like, "I've been a doctor for 20 years...." Meaning, no science. By the way, she asked why I chose her, and I said that one of her patients wrote in a review about how he was able to get off all his meds for Crohn's Disease. Dr. Ikbal replied that the patient took himself off the meds, it wasn't her doing. Anyway, after hearing so much misinformation in just a brief, limited interaction, I have to wonder what other misinformation Dr. Ikbal is operating on. If you want a physician who practices evidence-based medicine, you'll probably want to look elsewhere. UPDATE: After I left the above review, suddenly DOZENS of glowing 5-star reviews appeared within a few days, about 1/3 of which are from people not even in the Austin area, many not even in the same state, and many of whom have zero other reviews on Yelp. Yelp has understandably moved most of these to the "Reviews Not Recommended" section. Is Dr. Ikbal buying fake reviews? Draw your own conclusions.

Our whole family has been seeing Dr. Katriny Ikbal for what I guess is about four years now. Dr…read more Ikbal is one of the nicest and most informed doctors we've seen in years. She's made numerous referrals to specialists as needed and has always expressed her utmost concern for our health and well-being. Don't let a negative review dissuade you from using her. In an age where healthcare costs $1,000s a month with high deductibles her medical practice model is the future of healthcare. She's reasonably priced, we've rarely had to wait more than a day to see her and in a crunch she'll make herself available by phone. One of the sweetest people you will ever meet. She's well versed in both conventional medicine and alternative approaches. Yes, she'll nag me about getting my annual bloodwork which is included in her fee but she does it politely and because she cares. Fred M. and Family

While I liked Dr. Guerra in person, I can't recommend her, as I feel her practices take advantage…read moreof patients. When my old doctor moved away, I went to Dr. Guerra for a physical as a new patient. In the course of the appt, to explain why I take the medications I do and what I'm looking for in my yearly labs and because it's a part of my general health, I mentioned a health issue, and we discussed it for a few minutes. At the end, she recommended I make a follow-up appointment to discuss it further. Several months later, I get a bill for a copay, due in 7 days. I called her office and was informed that because I discussed something beyond "wellness" at my physical, she marked it as a second, separate appointment. This means that during our conversation, Dr. Guerra decided we were crossing out of "annual physical" territory, and yet decided not to say anything, knowing it would lead to me being double-billed. I understand having a limit on what's discussed at a physical, but I certainly didn't think I'd crossed it, and for Dr. Guerra to encourage the conversation without a hint that she would charge me extra for it is exactly the kind of taking advantage that scares people off from the doctor in the first place. When I called her office to ask about the charge, they twice told me they'd call back and didn't. They ultimately refused to reconsider it. My insurance says this is allowed but that doctors are really supposed to say something first because otherwise it comes off as tricking people. Find another doctor, or at the very least tell her that she had better warn you before she answers a question she'll charge you extra for.

It has taken me so long to find a physician I am comfortable with. It was at the point where I was…read moreneglecting my health. The minute I walked into the office, I was completely comfortable. The minute I met Dr Guerra, I knew I had found a physician for life. She is so wonderful with explaining what is going on with me and what her plans are to get me back into good health. I recommend her highly. She has a wonderful staff as well.

I recently went to Dr. Yium for the first time. As i work in the medical field i always look to see…read morehow friendly everyone is. I was very impressed with the staff, the office and most importantly Dr. Yium. I was recommended to her by Drs that i work with and to me if a Dr goes to that practice this tells you something. I went for my annual pap. She was greatand very thorough. She randomnly felt my throat and found a nodule on my thyroid. I aas then sent for tests leading to thyroid cancer. If it wasnt for her i would have Never known. Very pleased and will continue to see her for years to come.

I've gone to Dr. Vanessa Yium for 4 years. During that time I've had two children and she and her…read morenurse Nan have been outstanding. On my last appointment Dr. Yium noticed that my thyroid looked a bit strange and had some test run. She was right... within weeks I had it removed. How did she notice it when my primary care doctor didn't? I am so thankful she was observant enough to notice something for which she wasn't even technically responsible. Then, yesterday I received a note from her wanting to know if I followed up with my thyroid because she hadn't seen a report from my other doctor. Amazing! I refer people to her all the time and I even encourage others to leave their current OBGYN for her.