I was disappointed in my cleaning service from this company - for the price, there are similar…read moreservices in the area that clean much more thoroughly. It seems there were multiple surfaces that were not cleaned at all, my kitchen and bathroom mats were left in random locations in the home, and the general condition is nowhere near what I would expect from a professional cleaning. Giving two stars for the professional and communicative customer service team who worked around issues with the cleaner not attempting to enter the home when it was unlocked and having to return later that day, but the actual cleaning services provided by this company are definitely lacking.

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

I've been looking for a good house-cleaning provider for some time. Tried couple different ones but…read morewasn't satisfied with the work. Found this fantastic business on Yelp and decided to give them a try. The rep reached out, got my info, and set up the appointment. I was even able to send them a list of things I'd like to include for my appointment, I was pleasantly surprised when told this is possible. Their rep provided updates every step of the way, making this a stress-free and VERY simple process. We have a big house so I know it'll take time to get everything done correctly. When the cleaners realize they couldn't finish it within the initial quoted time frame, the rep called and ask if it's okay to extend the cleaning time. This is true customer service and an honest business practice! I have now found my favorite house-cleaning provider and will setup reoccurring services with them to keep my house clean. HIGHLY, HIGHLY recommending this company and their services!

I scheduled a cleaning for my son and his roommates, who are students at ASU. I'm not there to see…read morethe before/afters myself, but the guys said the ladies did a great job and their house looks amazing! I contacted other cleaning services, but Leslie's was the best price. The ability to pay via Zelle to eliminate a transaction fee is also nice. They communicate very well and I've already scheduled another cleaning.

We recently had them do our move out cleaning and man did they knock it out of the park! Honestly…read morewe left them quite the handful but they handled it beautifully! I also really appreciated the constant communications and updates on the progress. The power even cut out mid way through the cleaning and they were able to bear with me as I got it reestablished. Their pricing was very reasonable too especially considering the amount of work they put in. My only gripe is they do not do steam cleaning of carpets but they still do an amazing job cleaning them with detainers and vacuums. 10/10 would recommend

Great service and excellent over all, they cleaned as expected and requested a final inspection…read morewitch was refreshing

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Hired this company for a move in clean for a large home. Was charged extra to clean toilets,…read morefridge, and built in coffee maker. We paid over $1100. Not sure what they did for the whole time but it was NOT cleaning. The coffee maker wasn't even touched, one of the toilets was dirty and it wasn't stained (I was able to wipe it off with my finger) door jambs were not wiped down. There was a ball of nasty stuff on the sink, with a cut wire from the electrical company that came a week ago. (Tells me they didnt wipe behind sink) the drawers in the kitchen had crumbs. The oven had burnt bits in it still, the stove top had a white film from not wiping off the cleaner... so much more stuff. They did clean the fridge, but thats all I could see. When I complained, I got a bunch of excuses, photos of the house to show it was "clean" but they were all far away so you couldn't see anything. The house wasn't that dirty to begin with. They sent me a photo of a dirty baseboard that doesnt even match the flooring in the home. I asked for an itemized bill and they wouldn't give me one. Said they would send them out to "fix" the issues,but why should I have to babysit cleaners who are supposed to be professionals. At that point, I had no confidence in them. I also hired them to have someone come out to clean grout on floors. They hired another company, who did a great job. We added on a sealant for $500, he then calls back and tells us it will be more since all the floors are travertine. 75% of the house is not but they still wanted to charge me the same price he quoted for the whole house. The guy doing the floor was great and stayed late to seal them. I had no issue paying for that, but I asked for an itemized bill for that and he said he couldn't do that. What legit business doesnt give you a bill? Told him id call him back since I needed to discuss with my mom about the cleaners. They then BLEW up my phone with calls and texts from 3 different numbers. Telling me im a bad person for not paying for the floors. I told them I would call them back. They continued to harass me. Told them I would pay $700 for what they did clean (not much, and that was being generous) and paid for the floor. He calls me back minutes later saying that he needed to charge me $200 more for the floors.....after I already paid. They are shady, don't know how to clean or run a business!!!! Worst decision I made was hiring them. I now have to hire someone else to do it, since they didnt do anything. Another day wasted and more money. Do yourself a favor and the headache and hire anyone else but this company.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

We highly recommend Mr Buff for all of your moving needs, & we WILL be using them again!!!!…read moreExcellent, prompt service, and HALF the price of the other companies we received estimates from.

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Requested them on a Friday for work the following week. Showed up when they said the would. Worked…read moreon the items I requested in a lightly used home incl inside windows. All was done to mine and wife's expectations, we were both happy with. good job

I had request a quote on a move out cleaning. Communication was the best between the owner and…read moremyself. Scheduled a date and time and things worked like clockwork. Very thorough cleaning and clean up. Very polite young employees. Highly recommend this company and would use them again. For the price I am very pleased. Thank you all.

I'm proud to say we have returned to DirtBusters! a deep clean this week and our house looks…read moreamazing. Paloma and Josephine were our technicians. They came in the middle of the time window DirtBusters told us to expect them. Paloma really took the lead and was thorough in her attention to detail and communicating with Josephine. Josephine did an excellent job in our kitchen. When it was time to do the walk thru, Paloma made sure to point out all the areas which needed extra care or what was done in that particular space. Paloma was too notch and I hope to see her next cleaning. I had a question the next day and David called immediately. He was kind and very professional with his response. He was able to get Roberto to help further answers. This team rocks!

The cleaning staff is courteous and professional. The major complaint is the Management will not…read morereturn phone calls. The cleaning staff continues to turn wall plugins upside down creating a large oil spill on the floor. This has to be cleaned up after we arrive home. The last time this happened on 09-22-2026 we came home to a burning smell. The oil had dripped into the element of the plugin. This occurred in 2 places in our home, and the paint was damaged as a result. Three phone calls to Olivia the manager have yielded no response, no return calls and the only person I have been able to reach gives me the same information that she will pass the information on to Olivia and that we have no other recourse than to wait for Olivia to return our call. Today I called and received the same information that Olivia is the only person that I can speak with. When asked the polite phone person stated she has no access to anyone in the company except for Olivia. This is very poor customer service. They would benefit from calling customers back when an issue is brought to their attention.