Matt and Pete from Christmas Light Pros completed the initial light installation at my home, and I…read morewill acknowledge that the physical installation was done correctly. I paid in full, in cash, and even authorized and paid for additional services while they were onsite, which were completed at that time. Unfortunately, the company's conduct after taking payment has been unacceptable. Pete has since left the company, and Matt has become completely unreachable. Phone calls are not answered. Voicemails are ignored. Text messages go unanswered. This would be frustrating under any circumstances, but it is especially egregious given that I prepaid for both installation and removal of the lights, per the contract. At this point, the lack of communication and failure to honor agreed-upon services leaves only one reasonable conclusion: Christmas Light Pros--specifically Matt--has no intention of fulfilling its contractual obligations once payment has been received. What makes this situation even more disappointing is that I recommended this company to a neighbor based on my initial experience. I am now embarrassed to have done so, as my neighbor is experiencing the exact same issue: no communication and no follow-through after payment. This is not a scheduling issue. This is not a misunderstanding. This is a basic failure of accountability and professionalism. If you are considering Christmas Light Pros, be aware: they may perform the installation, but once they have your money, responsiveness and contract compliance appear to end. I cannot recommend this company under any circumstances.

I've been working with Matthew Tiemann for my Christmas light install in the 2025-2026 season and…read morehis team did a great job at installing the lights. There was some communication gaps during the install process on when he was going to show up but eventually it got done. I've been contacting Matt for over one month to try to get my lights removed for the season and he has given a date but never showed up in mid-January. I've been calling and texting several times and he has never returned my messages. I was bait and switched by paying for the lights and this service and there's been no follow through on removing the Christmas lights. It's mid-February as I'm writing this message. I've tried contacting the parent company Storm Pros however no one is returning my calls either. I think this company has gone out of business completely.

Great service and quick response. Called many businesses but unfortunately they weren't taking…read moreanymore Christmas installations but these guys got me booked within a week!

The team was absolutely great! Fast, quick and affordable! Will be using them every year going…read moreforward.

I can't say enough good things about my Christmas lights! From the very beginning, Clay was…read moreincredibly responsive and easy to work with. He answered all of my questions quickly, gave me a fair and honest price, and made the whole process stress-free. Even though I contacted him last minute, he was still able to fit me into his schedule, which I truly appreciated. The lights turned out absolutely beautiful and gave my home that magical holiday look I had been hoping for. I got so many compliments from neighbors and friends, and it really made the season extra special for my family. I'll definitely be using Clay again this year and for many Christmases to come. Highly recommend his service if you want gorgeous lights without the hassle!

Highly recommend Clay Hirt & his team! Clay is very professional and organized. He is also very…read moreaccommodating in working with you to secure your installation date. I really like the fact that they store all of your lights once they take them down so you don't have to worry about finding a place to store them on your own. We are scheduling to have our lights installed for the fourth year and look forward to working with Clay again. We absolutely loved how our house looked last year and are happy to share these installation photos with you! Thanks again, Clay & team!

What an awesome store! Seriously, I have to say I liked this store more than all the stores I saw…read moreon Main Street. If you are into decorating for the seasons, you need to know about this place. It's almost magical to visit, especially the rooms that have the Department 56 Villages. I did not even know I could be into villages until I saw this place! If you are into brand names in decor, they got a huge selection like Mark Robert's, Michel Design Works, and more. And once again, if you are into the Department 56 Villages, look no farther! The service was really friendly too. It is always fun to shop from people who are as big of fans of holiday decorating as you are! Their enthusiasm was contagious! What a great value it is to have a store that is able to capture the spirit of the holidays!

This is my favorite store in all of Main Street. I love going in here and seeing all the beautiful…read moredecorations during Christmas time. In the back they have a Christmas village that they keep all year around and next to that room they have another room with a spooky Christmas village or Halloween decorations. The main room when you enter have traditional stuff like wine glasses, postcards, candles, jewelry etc. Like I mentioned before Christmas time is my favorite time to visit because they have different Christmas trees decorated of all kinds of colors and even themes. I just go here to enjoy the decorations and don't think I ever bought anything.

They were quick to respond and great to work with. Team was professional. Leader was very…read morecommunicative

We used Jonathan and his team last year and they did a great job. Quick response, very professional…read moreinstallation and take down, and excellent customer service. We added more lights this year and everything looks great. Very happy with The Christmas Lights Experts and highly recommend.

Susan came into my home to help me decorate for Christmas. I was expecting a houseful which…read moreincluded my Grandchildren & wanted it to be spectacular! She met my expectations & then some! She was timely & professional! She saw what I had & knew exactly what I needed to do a perfect job! I will continue to use her expertise for future projects. Thank you Susan!

Susan is a God send! She does it all!! She helped come in to my previous home and stage and look…read moreall my existing furniture and art and worked closely with me over months as I was moving into new construction as a single guy with "specific" tastes. She coordinating furniture repair/repurposing, procuring new pieces, ordering custom drapery and custom furniture pieces and all with an eye toward budget and design. I have received so many compliments on her finished project. Now, she is helping with an outdoor pool project to ensure my existing pieces work with what new needs to be purchased! I am a BIG fan of her work and her as a person!

John, Ivan, and their team do excellent work, are always communicative, and offer a good price. We…read morehave been using them for years for their Christmas light installation and takedown and highly recommend them!

Great light install! This is our 4th Christmas using North Dallas Christmas Lights! Our lights…read morealways look beautiful!