Selection: great, albeit not exhaustive. +1 People:…read morecompetent and helpful, even when policies dictate them otherwise. +1 Prices: so-so. +0 Stupid policies render this location extremely unfriendly for casual, ride-by visits. I carry my antique Lumia with me all the time (it's still my primary phone) and my handheld camera on most of my bike rides. Leaving them at the front desk is not an option for me. It shouldn't be the only option left for you, either. -1 Total: baseline (3/fair) + 2 - 1 = 4 stars. I told the manager that I prefer the Home Depot policy. The store is a public space; no one has "reasonable expectations of privacy" while shopping anyway. Install cameras, and stop inconveniencing people for no reason. What's funny, one of the items I bought this time (btw, thanks for a stellar consultation on the matter!) was a contactless voltage tester. Contactless means it sees through walls. No educated person believes in the so-called expectations of privacy these days. Relax and adopt the scientific truth. Pics: the contactless tester and a store-approved bag that can be used while shopping. If I get turned down while wearing _this_ one, I amend the review to 1 star.

The convenient store for hardware. Easy to get in and get out with Ace quality products, often for…read morelower costs than the bigger stores. I am grateful we have this option in San Angelo.

I had never been inside a Bed Bath and Beyond store, but I guess there's a first time for…read moreeverything. I was bored at home yesterday and started thinking about when we lived in Phoenix and would get coupons in the mail from these people. Well, I didn't have a coupon on hand, but I had time to kill. So, I made my way over to that side of town. I walked in and was impressed with the amount of stuff they had, but not so much with their prices. Everything seemed way overpriced (or maybe I just shop at Ross too much). I was able to find a bunch of Yankee Candle Company items on clearance and left $32 poorer. Then, I got home and noticed the mail my husband had gone to check from the day before. There sitting on top of the pile--somehow I missed it completely--was a $5 off coupon for Bed Bath and Beyond. Go figure.

Good store, helpful employees. The coupons they give definitely help, as they are a bit on the…read morepricey side.

Harbor freight always has its products in stock at great prices. Additionally, the staff is helpful…read moreand friendly.

The selection is great especially since this is not one of their bigger stores. The tools are…read moreincedibly good for their price and value is top notch. The employees were very friendly and knowledgeable and I could'nt of asked for a better experience. Only thing that bugged me was I had to watch as a customer filled a cart with tools and then ran out the door, no one moved even a muscle. When I asked why no one was doing anything they simply said "Company Policy". Fix that policy...

I located a discontinued item at this location. It was literally only three in the entire US. I…read moreasked for verification that the item was indeed in the store; they pulled the item and sent me a picture of the box. I spoke with the manager to brainstorm ways to get the item shipped to me as the distribution center would not pick it up and ship to the store closest to me. The first salesperson put me off after a day or so. I had to call several times to followup on the item for over a week. I needed dimensions for the prepaid shipping label. The salesperson literally could not measure the box and correctly provide L X W X H. The shipping company would get the prepaid label and the store only had to ensure the item was ready for pickup. They were unwilling to assist in coordinating the shipping. The literally missed out on a sale because none of them could proble solve. Very poor customer service!!!

The furniture is nice, however, if we had known what an ordeal we would experience, we would have…read moregone elsewhere. We had issues with damages. Once our items were paid for, there was little initiative to come through with repairs. Delivery takes a long time and when its delivered broken, there are more complications. We believed that they thought we would just "go away" if they didn't fix the issues. Our salesman was very kind to order us a pillow for our chair as a "sorry for the issues" gift . However, that was August when ordered and if asked about the status of the "gift", he says I have no idea when it will be delivered and chuckles.

I was in the market for a granite countertop for our ranch. The staff at the showroom was friendly…read moreand helpful. *Be sure to ask which natural stone surfaces work best for counters. There were a couple of scheduling issues and a couple of installation issues as well. That said, Manuel (the manager in Abilene) called me as soon as he found out. He said he would make it right. He (and his helper, Julian) absolutely did! They worked around our schedule to come out to the ranch and fix the issues with the counters. Manuel was an absolute artist when it came to matching up the granite and finding the perfect colors of filler that resulted in a flawless job. These guys were courteous, friendly, professional, and KNEW THEIR CRAFT. That's hard to find these days. Oh yeah, they swept the floor and cleaned up before they left.

Great service Jason came out measured our counters and gave a price witch was by far the best in…read moretown very friendly explained everything up front and the installers were fast and also very friendly and explained everything cleaned up wiped the counters down to make them look beautiful . Thanks INcounters for my awesome new kitchen !

McCoys isn't the biggest and greatest in town, but nobody beats them in service. Their selection is…read morereally good for building materials, but it's weak in plumbing. However, that's because they're not a super store or a plumbing shop. They have a great selection of tools and accessories. All the hardware they sell is good quality. They have the best rebar price in town. They are also great on take-off plans.

I really love my bed, but I felt like I was lied to by the salesperson, who told me that the…read moreinstallers would be able to move my old bed to an upstairs bedroom. When the installers arrived, they said they could not do it due to liability issues, so I had to move my queen size mattress and box spring up a flight of stairs by myself, which was not fun! The installers informed me that it wasn't the first time they were given misinformation from a salesperson about this issue. Also before the bed arrived, I received an email from Mattress Firm that indicated they would roll out the red carpet and the installers would wear booties over their shoes. The installers rolled out a small red carpet outside their truck, twenty feet from my house, which didn't make any sense. Wouldn't you want to put the red carpet inside the person's house to protect their floors? Also, the installers didn't wear booties as the emailed promised. So, needless to say, I'm not impressed with this company keeping their word.

Sadly, we have been slow in posting this review due to illness, however it's been on our minds the…read morewhole time. If we could give this company a "Fantastic" review with 10 stars we would. See, David the District Manager and David the Store Manager assisted us with a much needed mattress. We had purchased one from a competitor here in San Angelo and without going into great detail - let's just say NIGHTMARE situation at that other company. So while still reeling and frankly in tears we drove across the street to Mattress Firm in San Angelo - thank God we did! See, we had been sleeping on our sofa and recliner because we didn't have a "mattress" and sleeping like this while going through treatments! We did this for over 2 months. So, when we arrived at Mattress Firm and met with David and David they were fantastic. They truly understood the pain, need and how distressed we were. They made specific arrangements and in less than a week we had our new mattress delivered. Then with a nightmare web-problem with the payment they actually made the right choices and went above and beyond to solve the problems which were out of our control and out of their control! They were so caring, compassionate and willing to help us get a mattress. David, the District Manager and David the Store Manager moved mountains to get us a bed so we could finally sleep at night - God Bless them...we do/will always recommend people in San Angelo, Tx to go to Mattress Firm store to buy because they say what they will do AND do what they say! No games, no stress, just good clean business! If you need anything PLEASE go see them and NOT the other nightmare companies! Finally we have been able to get some much needed sleep in our new fantastic bed!

David and the staff went wayyy over the top to help me get the perfect mat to fit under my sewing…read moremachine table! They matched color thickness and quality of the one I bought from them several years ago! they even transported it to a business down the road to my sister to help her get it to me over 4 hours away! I HIGHLY RECOMMEND THEM! I have moved away but still use them!! Always great great service!!!

San Angelo has horrible hard water and we live in a 40 year old house with build up you wouldn't…read morebelieve. The young man helped me pick out two products for the toilets and showers. Both are amazing! The shower is cleaner than it's ever been with comet or shower cleaner. This pink stuff they make on site is amazing. Grab a bottle for less than $8! Great stuff everyone needs!!