Just an update - the delivery was smooth, handled with care, no dings or stains on our table or…read morechairs . We will go back most likely for our couch since everything turned out so well with the delivery :)

update: after i was contacted by 'steve' of the social media department of city furniture in…read moreresponse to my review, he offered me 20% off a future purchase as resolution. are you effing kidding me?? what am i supposed to do with this hunk of junk? i googled how to remove off gassing from furniture. so i put the pillow covers in the drier to heat it out, and now they're shrunk and won't even fit back on the cushions. useless, just like city furniture. the alpha sectional couch that was delivered was loaded with toxic chemicals. they say they don't accept returns for 'bad smells'. it's more than just a smell, it's toxic chemicals leaching into your body. do not buy from this untrustworthy place.

Our salesman atom was extremely knowledgeable. Followed up on our special request after our visit…read moreand provided photos to help us make our final decision.

Sunday, my wife and I stopped in looking for a recliner. After just a few minutes we saw a leather…read moreone, a floor model, that we liked and we're sure it would fit our needs. (At the time, we noticed a mark of some kind on one of the arms.) Tara, our sales person, told us that there were two of these in stock, and that we wouldn't have to wait for three month if we were okay with that color. So we had her write up the order for a new one, which was to be taken from their local stock. Delivery was to be made on Wednesday, and as it turned out, it was brought out a day earlier than that. Upon arrival, I noticed that the chair was not boxed as you would normally expect for a piece like this. The guys proceeded to carry it to the front porch where I asked to inspect it before taking it inside. I noticed that the piece was marked up in several places, with dents (or impressions) on the backside. And interestingly enough, there was a mark on the arm in the same place as the floor model. Hmm! Needless to say, I refused the delivery, and phoned Tara, explaining the situation, and asked her if they had sent out the floor model instead of a new one. She didn't know. So I asked if she could go back and look to see if the model was still there. Of course, she was too busy, but after pressing the issue, she reluctantly went back and looked. And sure enough the model was gone. I then asked if she would check and see if they had a new one in stock or not. She said she would look into it and call me back. I waited 24 hours, but no call back. Since it had already been too long of a wait, I ended up initiating a call from my end. Even after trying, I wasn't able to find out why we were sent a floor model without someone calling ahead of time to see if we would be okay with that, or since she was the one who sold the piece why she 'supposedly' wasn't told about it beforehand. I was also puzzled as to why the store manager never called us to try and make things right. She did apologize, I'll give her that, but then she went on to say, "there were much bigger problems in the world." I didn't disagree with that, but that certainly didn't explain her company's lack of integrity in working with us. Anyhow, we did agree on a charge credit, but what a horrible experience and time waster this was for us! You might want to think twice before giving this company your business.

If you are looking for unique artwork, home decor, and beautiful things for your home, this is the…read moreplace. I have looked for artwork for a wall in our house and I found it within minutes of coming in. Great selection and help from the staff.

High prices for stuff you can get at homegoods. I wasn't greeted upon entering store and just felt…read moreunwelcome. Some music along with a simple hello would make the atmosphere more welcoming.

This place had so much merchandise that it was almost overwhelming. Antiques and vintage…read morefurniture and bric-a-brac. It was very fun to spend time just looking at what they had.

We went there looking for a specific item and did not find it. We didn't find any treasures that…read morewe needed to take home with us. Loved the large chunks of glass but price was too high.

Always a good place to start when looking for home decor. Also a place if you are looking for…read morekitschy kitchen items. 27.01.2026

I could literally spend hours in this store! I love HG shopping so much!! This store is like any…read moreother HG store. Great selection of all items!! There was so much Hello Kitty stuff!! Great values on mugs and storage containers! Got myself a HK storage jar and a Cat mug for my employee. They do have alot of the skinny girl and other sugar free syrups on clearance right now. So you can get bottles for $3-$4!! Staff was friendly upon checking out.

So extremely crazily catastrophically astronomically incredibly RUDE. Some lady with glasses yelled…read moreat my son for sitting on a couch telling me to contain my kids. Mind you he is special needs and we will never be back to this store ever again. Not to mention, we were in there to buy a couch, looking to spend some serious money but now they will miss out on forever more. I do not recommend this store to anyone unless you're looking for a bad shopping experience.

Crate & Barrel is a garbage corporation…read more Sent me one table with defects. The 2nd table had defects, didn't have original hardware, and was used. I was told the person managing shipping at Sarasota would send me their best table. What a lie. Costco is 10000x better.

Great variety and quality items! Even greater cause. Truly something for everyone. Helpful,…read moreknowledgeable, inspiring staff. Highly recommend for a different find, special piece, heart warming stories.

Indeed, as other people said, the owner's attitude is rather not inviting. Just after I entered the…read morestore, she looked at me almost with anger, like I didn't belong there. Maybe it's because how I look?

Arhaus offers an amazing selection of high end furniture! They are one of my go toes for furniture…read morethat has both a comfortable and luxurious vibe. Very happy that they have a location in Sarasota!

Nice products Poor customer service a t every level…read morein 2 different stores I think the products quality but people are too busy to help in the stores