The rug delivery today was very good with two very nice young men placing it where I wanted it…read moreVery quick and I love the carpet

Received our new rug today and the delivery guys were courteous and great. They helped move back…read moresofas and chairs and made sure I was happy with set up. They even carried out and disposed my old carpet. I could not have asked for more- from beginning to end, Rugs as Art beat everyone on selection, price and delivery.

Was waiting to go to nearby barber so I stopped by to look at outdoor furniture. The store has a…read moreconsiderable array of inventory for every room in your home- most of the manufacturers are upscale so be prepared to pay. The woman who helped me was nice and showed me the two lines they carried outside but also provided me with catalogues and on line web sites to explore. Worth a visit if in the Rosemary district of Sarasota.

Poor quality and NO customer support. In October we purchased 2 Twin XL mattresses to be used…read moretogether on a king size adjustable base. Delivery was delayed as Ashley said they received only one mattress and had to wait for the second. Once delivery was made it became immediately evident that one mattress was thicker than the other. I was tempted to refuse delivery, but was told by their delivery person that these mattresses, which were shipped rolled up in a box, take up to 24 hours to fully expand. Well, "full expansion" never occurred and one mattress remains thicker than the other. Ashley did nothing until we filed a dispute with the finance company. Ultimately, they have sent a technician to the house twice, and have confirmed, on both inspections, that the mattresses are different heights. Ashley insists that they meet specification and will not correct. This leaves one side of a king size bed higher than the other. Our recommendation is to not buy from Ashley as their quality is questionable, and their customer support is non-existent. Should you elect to proceed with a purchase, please inspect thoroughly on delivery and refuse immediately if there are any problems/defects; otherwise getting your purchase corrected will be very difficult, if at all.

We moved to Sanderling two weeks ago. We were in need of a rug for under our pool table and we had…read moreone week to find a rug before the delivery of the table. This store provides excellent service to their customers! We required assistance placing our rug and pad and Shawn drove to our home and proceeded to perfectly place our rug. I recommend Shah Abbas Rug Gallery!

From the owner: Shah Abbas Fine Oriental Rug Gallery in Sarasota, FL, offers a variety of oriental rugs and modern…read morerugs for sale, along with high-quality rug repairs and professional oriental rug cleaning. We help preserve and restore area rugs, keeping them beautiful for years to come.

An exceptional experience from the moment I walked in. This Sarasota high-end furniture store…read moreembodies elegance, professionalism, and impeccable service. The team was warm, attentive, and remarkably knowledgeable, offering thoughtful guidance with a refined, no-pressure approach. Every detail--from the showroom to the expertise of the staff--reflected true quality and sophistication. It was a pleasure to shop in an environment where craftsmanship and customer care are so clearly valued. I would highly recommend this store to anyone seeking luxury furnishings and a truly elevated experience.

If I could give 0 stars, I would, and in fact will be pursuing other formal avenues of feedback…read moregiven my appalling experience. All of this hullabaloo stemmed from the owner, Teliee, not being able to deliver an unstained and non-defective piece of furniture that I bought under customary conditions from Soft Square. Instead of providing me with the replacement for my Soft Square furniture that was delivered damaged and delivering on the store guarantee (promised back in August) to replace it, Soft Square's owner, Teliee, refused to honor the store promise and proceeded to raise his voice and yell expletives. Teliee seems to be a misogynist and disrespected female customers in a way he would never speak to a male customer. He was verbally abusive and repeatedly said, "F*** you and get out of my store" in lieu of honoring the store guaranty. Please note that no raised voices or expletives were uttered by me or my daughter. The owner has severe anger management issues and is not fit to deal with customers. He proceeded to inform us that many pieces of furniture arrive damaged and that somehow after spending a 4-figure sum, I should be expected to deal with this defect in furniture....  Please note that even Ikea guarantees that furniture will arrive in mint condition. He spoke to us with such disrespect for female customers that I was truly shocked and disappointed. It was extremely hostile behavior and not commensurate to the environment of such a store. He tried to bully us and was verbally aggressive to coerce us to accept a less-than-suitable solution. He tried to force us to accept the cheapest and shabbiest form of repair (which likely would have resulted in a perpetually damaged item) instead of the promised replacement. He went back on the word of the store manager, which I have email evidence of. Deann, the sales representative, was condescending and berated us repeatedly. She did not listen to any of our concerns and insisted that nothing was wrong with our furniture despite previous acknowledgement of the issue. She then pretended that she never saw emails where the store manager promised a proper replacement of the damaged item. After buying from high-end furniture stores for over three decades, I suggest you take your business elsewhere. There are numerous furniture stores in the area which have great customer service not only during the sale but after as well. If you'd like to simply buy a piece, one has to hope they never deal with the owner, Teliee, or the sales representative, Deann, after the sale. This was, by far, the worst customer service and experience I have ever experienced from any store.

Located in the Westfield Siesta Key Mall, this store has a lot of high end furniture, artwork, and…read moreglassware. The pieces are large and small. Prices are high, but the staff was very friendly, and I would suggest trying to negotiate prices. Check out this store before you buy new.

My husband is a fan of Empire because they always seem to have the perfect items and at exactly the…read moretime he needs them. For example, we redid one of the bedrooms and he wanted to purchase a plantation wood mirror of substantial size and lo and behold: Empire had this. In addition, the need arose for a crystal chandelier and when we were there recently, they had acquired an exceptionally beautiful one that fit our space perfectly. We were over the moon happy! The staff is wonderful to work with and they really do have some amazing finds.

I had never heard of Richard's until I saw a review and it made me call first , then stop by to…read morehave some area rugs bound . Wow ! I was shocked ! Prettiest & best selection this side of Sarasota plus great service and it's local ! The results were exceptional and the price more than fair !

Re-did 2 bedrooms with a middle of the road carpeting. Abby was great to work with and treated me…read morerespectfully. Their pricing was $500 below another retailer who was selling me based on remnants to get the price as low as Richards. I wanted an upgraded padding as well as thresholds. The installer was efficient, on time and pleasant. He moved all the large furniture pieces and put them back--not a scratch! The only reason I gave 4 instead of 5 stars was that the installer refused to lay a wood threshhold and hide tv cables under the closet rug. Also the upgraded padding was not installed. With 2 trips back, I got my threshhold (which I bought and stained) and the cables hidden. The padding issue would've meant tearing up the entire 2 rooms of carpet. We agreed on a rebate, but I would've been happier if I'd gotten my upgraded padding as requested. Miscommunications, but still happy with the rooms. Thanks Richards' Warehouse!

Always a good place to start when looking for home decor. Also a place if you are looking for…read morekitschy kitchen items. 27.01.2026

I could literally spend hours in this store! I love HG shopping so much!! This store is like any…read moreother HG store. Great selection of all items!! There was so much Hello Kitty stuff!! Great values on mugs and storage containers! Got myself a HK storage jar and a Cat mug for my employee. They do have alot of the skinny girl and other sugar free syrups on clearance right now. So you can get bottles for $3-$4!! Staff was friendly upon checking out.

I had Chappies removed my tile and carpeting and install Luxury Vinyl with new baseboards. The job…read morecouldn't have gone better. It was done on time with limited mess from the tile removal. The finished floor and baseboards look great. I highly recommend them.

We had a great experience with Chappie's from start to finish. Cesar helped us select a great…read moreflooring option (LVP) based on our budget and needs. He is patient and provided professional and thoughtful options. Cesar also provided the required details to our condo complex that met the requirements for sound management. Cesar was always on top of the details and was a great resource as we do not live locally full time. The installation was on time and high quality. The price is fair and in line with other vendors, and is well worth it as the flooring we got is beautiful and exactly what we hoped for. Thank you to Chappie's for a wonderful experience and beautiful floors.

Called for them to come for my Oriental rug for cleaning. Got a call and appointment but they never…read moreshowed. I can't be bothered to pursue people who have no accountability in their business.

Great service, and exceptional attention to detail cleaning, repairing, and protecting my 30 year…read moreold Tabriz.

I ordered nesting tables and when I went to pick them up I looked them over to be sure they were…read morefine as you cannot return them once you take them home. The sales person was making faces to the manager about me and whispered that "I was picky". I found her behavior very unprofessional. What should've been a great experience and a happy day for me turned into a very unpleasant experience. They should have better training for the sales personnel. I did not feel like a valued customer or that they were appreciative of my business. She actually made me upset. I will never deal with her again and will think twice before shopping there again.

Great experience! We bought a sofa, swivel chair and cocktail table. The salesperson, Kate, was…read morevery helpful and went out of her way to get us a delivery date within our needs. All went as she said. Delivery within a week! The delivery service was also excellent. They gave us timely notice and updates of the truck's arrival. The delivery guys were very careful through doorways, etc. and set it up to our liking.