I have been with State Farm since I was 16 so roughly 45+ years. Jeff Krier is an amazing agent. We…read moreswitched to him roughly 6 years ago and he is extremely attentive and is an incredible insurance agent always look into help or save us money. Thanks for everything Jeff

I went to see Jeff because I was thinking about switching agents. Before I left I asked him if I…read moredecide to switch agents how would that work? He said all transfers had to be initiated by me and through my agent. He said he would not even take me as a client unless I sat down and spoke to my agent. I told him that was good and that I intended to speak with my agent and that I had a lot to think about. Before I even got home he had written my agent, told her I wanted to transfer to his office, and asked her to initiate the transfer. I had an email from State Farm 5 minutes after I left his office saying I had requested to switch agents. At no point did I tell him I wanted to or was ready to switch to his office. Starting out with multiple lies and being deceived did not sit well with me. I had to spend the next three hours reversing the transfer that I never authorized, never initiated, and never asked him to speak on my behalf. Such a huge waste of everyone's time and energy.

Despite being with Seth Yost and State Farm insurance for 16 years, this is the end of my…read morepatronizing Seth and State Farm in general. I am extremely disappointed in them. Approximately six months ago, I made the mistake of adding my mother's vehicle to my policy at Seth Yost, State Farm once she stopped driving due to age. She had been insured with the same agency for over 20 years. I was assured the policy was set up as my other policies were. My family and I always carry roadside insurance to cover towing and emergencies. I trusted the company to set up the policy in the usual manner per our phone conversation. This was my mistake. I had the car towed to a mechanic six miles away for repairs. Weeks later, I received a call from Seth's office saying I would not be covered for the towing since my policy had been put in place without roadside assistance. This was unlike all of the other cars I have insured with them. I was told that it was my fault for not going over the policy details that were mailed to me. I was never offered roadside assistance and was never asked if I wanted to decline the roadside assistance. In fact, it was never mentioned, They even pointed out that I had saved one dollar a month by not having the coverage for almost a year, I am now out $168 that I have to pay directly to the towing company. Seth Yost and his agency, though polite, have been completely inflexible about the matter. This, despite my patronizing this agency and it's two prior incarnations under ownership by other State Farm agents. Having been with the company this long and to have them be so inflexible about their omission of a one dollar a month service that I have always utilized is beyond disappointing. This.has resulted in my having to say goodbye to State Farm if they can't rectify the problem. The issue here is not the mere $168, it is the fact that my unwavering patronage for all these years has no value to them and keeping me as a customer also has no value to them. They have made me feel like a fool for having not gone over the small print with a fine tooth comb. They have shown me that any payout they can possibly avoid covering they will, even a matter as minor as this. I'm glad I have never had a major claim with them, it would have been a nightmare judging from this experience. Be forewarned by a long time customer of theirs, Seth Yost State Farm Insurance will fight you over even the smallest claim, go elsewhere.

Big fan of Seth Yost State Farm Insurance. Friendly staff is always very helpful. I feel like they…read moregive me solid advice and look for ways to help me save money while ensuring I am appropriately covered. I've used Seth Yost as my insurance agent for many years and have always been happy. No complaints here.

I knew I needed a real agent. Our auto insurance was a mess. I relied upon an Internet insurance…read morecompany. Rod uncovered and fully explained several problems with our coverage. He offered a highly rated insurance company. Because of our good driving record, cost wsn't of concern, as most companies offered us excellent rates. However, we secured more/better coverage, and at the same time saving a few dollars. A win-win for us. I also need to mention that this location has at least one highly competent agent in the office. While Rod set the wheels in motion, his staff provided excellent, and fast, implementation of finishing up our policies. Rod and his staff, made us feel like valued customers.

He told me that I could not change my health insurance until open enrollment and to contact…read moreMedicare with my concerns

Well - Steve Lamper and Leslie Thomas have been working…read morewith me on transitioning. I've been working in here for about a month. Their customer service is the best. They are old school style insurance agents and they care an awful lot about their customers! They were so concerned about the customers as they transitioned to REMOTE OFFICE. I know the feeling. But gosh you two- they will be fine. Working in the same office was a blessing for me. I never would have guessed that the ONLY in person continuing education class I attended - would lead to Steve and the rest is history. I met Steve in 2013- he is unforgettable. Love you guys both.

Steve was awesome. He was a good listener and worked to find me an awesome rate that was within my…read morebudget. He didn't try to up sell me on stuff that I didn't need and was able to get a rate that beat all the major insurance companies. I will be contacting house of insurance first for all my insurance needs in the future.

Trent is an expert when it comes to medical insurance and Medicare and it's multitude of options…read more He's friendly, fun to talk to and very attentive and detail oriented.

I have been a client for years recently made a change to my policy Bruce the new office guy was…read moresuper helpful got everything done for me went the extra mile if you need home insurance auto Farm policy I would consider calling Jason Gard AFI insurance

After moving to Oregon a little over two years ago, we were in need of insurance for our vehicles…read moreand our home. We got a recommendation and met with Christine Dambach. She explained what we would need for coverage and went over all the details. She was thorough and answered all our questions. We have subsequently added to our policies and each time we contact her, she promptly returns our calls and takes care of our needs. We will continue with Farmers Insurance and more so because of Christine. She is friendly and knowledgeable, and nice to talk with.

He doesn't seem to know what he is doing. We changed agents to someone that knows what customer…read moreservice is all about.

I have had Chris as an agent for many years. He has always had my interest in mind over any…read morecommission. He has directed me to services, coverages, etc. that saved me money and established coverage, or eliminated, coverage, that worked for me. I would highly recommend his services. John Marshall